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December 2023 by Emily Josephine
Owner is extremely rude. USPS closes at 4:30pm, not 5:30pm like it says on Google maps.
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November 2023 by Betsy White
I can't say enough good things about my experience at this Post Office. From the moment I walked in, I was greeted with a warm smile and a willingness to help. The employees here are knowledgeable, and patient, and take the time to ensure that every customer's needs are met. It's refreshing to see a Post Office that truly values customer service.
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November 2023 by Anna Joy Lee
Just read the signs everywhere. The owner (?) seems like an unhappy man with signs with Wait here!!!! Cash and check only!!!! Packing tape $0.50!!!! I only needed a small piece of tape and it was still going to be charged. Way to lose a new customer coming in for the first time. The assistant was really friendly though.
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November 2023 by SDW
This is the first and last time I’ll be using this place. The guy here was rude on the phone and lazy in person. He didn’t even get up from sitting in the back when my husband was trying to ask him a question. Why provide a service to the community if you’re annoyed by people coming in.
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November 2023 by V Smith
My gps took me here for usps, independent store...they only take cash or check for usps
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August 2023 by Miriam Nakamoto
??????Don’t let them package something for you, they will put your item in the most expensive option and then tell you after checkout. Very shady.
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April 2023 by Sara S.
I try not to go if I can help it. It's usually when I am pressed for time. The owner is just such a sour man. He's been that way since he purchased the business. I was a notary at that time. I was in there when a customer needed a notary service. He didn't have one. I offered to help, went to my car, got my supplies and notarized him in the store. Would I have done it on the hood of my car?! In front of other customers he told me I had to give him 50% of what I charged since I did it in his shop. The shock on my face was as obvious as July 4th at the Hollywood Bowl. He intimidated the hell out of me until I relented, having not said a word to his rant. Had I walked out the door he probably would have chased after me. He is a bully and has never changed. Sad, sad miserable man.
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April 2023 by Michala M.
I have had a mailbox here for about 2 years and have never had a single bad experience with them. The owner, Ken, has always been very nice, helpful and goes out of his way to say something to me anytime I go in there for my mail. I 100% would recommend this place to anyone in need of a PO box.
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March 2023 by Lauren Rexach
I love this place. I’m always in and out within 5-10 minutes and both the men that work here are hilarious and kind. Great place to handle all shopping needs!
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March 2023 by Bobby Gibbons
The owner runs a tight ship.You don’t follow the rules or procedure, no stamp for you.
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February 2023 by Elli Rahn
The owner is completely unprofessional, with a serious attitude problem. He should not be a part of our community, or working in any public place.I've seen him raise his voice at people before, and even making inappropriate comments about customers once they leave the store. He has no respect for our business, and it seems like he doesn't care about bad reviews online either... at least I'll join in and share my experience:I avoid this place as much as possible, but it's the closest USPS location to my home, so I have to stop there on rare occasions. Last week I sent a small envelope internationally. He told me multiple times that I need to be very detailed about the content description. I clearly repeated myself that it's a rubber kids toy.A week later I get the envelope back because the description wasn't detailed enough, and only then I saw that he labeled it as "TOY"... Very upsetting already. I knew exactly what his response will be, but I had to try, so I took it back to him today and asked why he only typed a single word if he knows the procedure so well, and how come he didn't type it the way I described exactly, which was more detailed. Of course he wouldn't take any responsibility. He said I wasn't detailed enough as he told me to be, and that it needed more information, but he didn't type the full information I gave him! Almost like he did it on purpose... After some back and forth he said I can add it on the label by hand and it will probably be sent back again. I asked if he can print a new label with the full description as I told him in the first place. He said I will have to pay for that again. At this point, if I should pay again I'd rather just go someplace else and not give him anymore of my money. Not a penny more. I'm so done with him.Ended up walking 2 miles to the post office on Magnolia where it was resent.Stay away!!!
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January 2023 by Mastul B.
Everything I read here is 100% true. The owner of this place is completely unprofessional, with a serious attitude problem. He should not be a part of our community, or working in any public place. I've seen him raise his voice at people before, and even making inappropriate comments about customers once they leave the store. He has no respect for our business, and it seems like he doesn't care about bad reviews online either... at least I'll join in and share my experience:I avoid this place as much as possible, but it's the closest USPS location to my home, so I have to stop there on rare occasions. Last week I sent a small envelope internationally. He told me multiple times that I need to be very detailed about the content description. I clearly repeated myself that it's a rubber kids toy. A week later I get the envelope back because the description wasn't detailed enough, and only then I saw that he labeled it as "TOY"... Very upsetting already. I knew exactly what his response will be, but I had to try, so I took it back to him today and asked why he only typed a single word if he knows the procedure so well, and how come he didn't type it the way I described exactly, which was more detailed. Of course he wouldn't take any responsibility. He said I wasn't detailed enough as he told me to be, and that it needed more information, but he didn't type the full information I gave him! Almost like he did it on purpose... After some back and forth he said I can add it on the label by hand and it will probably be sent back again. I asked if he can print a new label with the full description "RUBBER KIDS TOY" as I told him in the first place. He said I will have to pay for that again. At this point, if I should pay again I'd rather just go someplace else and not give him anymore of my money. Not a penny more. I'm so done with him. Ended up walking 2 miles to the post office on Magnolia where it was resent.Stay away!!!
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January 2023 by Ace A.
Super rude customer service and only accepts cash. Charges 50 cents for tape I never heard of this nonsense! Stay away from this place! Go drive a couple miles down on Magnolia USPS to save you from frustration and time.
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January 2023 by Alex A.
I'm surprised to read all the comments about the customer service being rude. The past two times I've gone the man there has been nothing but lovely and even started a conversation about my cubs sweatshirt.
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November 2022 by camelia irani
I needed some help with my package and they helped me passionately.
