-
July 2023 by J. R. H.
I broke the Sideview mirror on my Honda Accord and asked for a service referral on Nextdoor. Someone was kind enough to tell me about Karsten Imports. I called immediately. Mats saw me within a half an hour of my call even though It was after closing hours. He was super friendly, honest, and my car was fixed within days. I asked if he had a mirror laying around that he could tape on for me in the meantime. He found one, rigged it for me and I drove safely for a couple of days until I got my replacement mirror. Trustworthy and great service!
-
January 2023 by Frances O'Brien
Mats and everyone there are great, knowledgeable, and prompt. Prices are very reasonable, and if Mats can't fix something, he will direct you to someone who can. Call ahead to make sure he fixes your make/model.
-
August 2022 by Thomas Daly
THE best auto shop for non-American vehicles. Honest, fair-priced, they get the job done ? Five stars ?Service: Brakes
-
June 2022 by Tess A.
I actually didnt get anything serviced here but called to see if I could get a pre-purchase vehicle inspection on an old old car. The guy who answered asked if "I liked self-mutilation and bungee jumping.'" HHHAHAHA. Was a good laugh. So needless to say he gave me some reallllly solid advice on how to buy a used car and spent a good time giving me pointers on which cars to get. For a young lady who has no one helping me with these things, I really appreciate the time (and jokes), the guy spent to direct me to a good buy. These guys are honest and caring people. Please give them your business!
-
January 2022 by Vash
Very generous and trusting
-
December 2021 by Nana J
Reliable, honest hardworking business man. Very knowledgeable about all makes and models. Owner is hands on & if he doesn't know the answer he will find out & refer you to the right service provider for your car needs. So refreshing to know you're not being hustled or overcharged for repairs.
-
December 2021 by Raise Your Glass - Ishka Maher
My whole family uses Karsten and we’ve always had a great experience.
-
July 2021 by Eilish H.
i have been going to Karsten Motors for about 35 years except for a crazy regrettable time i had a Mercedes. When i first went there it was run by Mr Karsten but the current owner, Matts, has been there a number of years. My longevity is a testimonial to the business and how it is run. I can't praise it enough. i am sure you can find cheaper repairs such as at a gas station but you will not find the honesty and trustworthiness you get from Mattts. It is such a relief when Matts says you need a couple of filters (as he did today for my 2013 RDX) and you know two things 1) Your car NEEDS the filters and 2) they will be the right ones and will be installed properly. I recently got a new car and it was a REAL consideration that it was a car that could be taken care of by Matts. He is in Sherman Oaks but worth a distance to go to him. Matts, thank you for taking such good care of me and my cars!
-
June 2021 by Harold Schrage
Excellent service, prompt and below estimate. I'll be back.
-
April 2021 by Naminori Shoji Shoji
Best of the best!
-
February 2021 by David S.
Mats has worked on our Toyota, Lexus, Honda automobiles et al for years. We recently purchased a Subaru. I wish they worked on Outbacks. I didn't really appreciate the level of service Karsten Imports provided until I had to go elsewhere. Oh well.
-
January 2021 by Griffin Wright
Mats and his crew at Karsten Imports have maintained my 2011 Honda CR-V for the better part of the past 4 years and with 240,000+ miles now on it, I don't think I would have made it here without them. He's replaced my wheel bearings, suspension, engine mounts, A/C fan and compressor, catalytic converter & power steering pump, to name a few.Mats always gives me timely updates when I'm in for service and is honest about what repairs he finds that are necessary, suggested and something to plan for for the future and he always comes in well below what it would cost at the dealership. I couldn't ask for a better mechanic. Please consider giving Karsten Imports your business if you're looking for fair, honest and TOP QUALITY auto service and repair.
-
January 2021 by Griffin W.
Mats and his crew at Karsten Imports have maintained my 2011 Honda CR-V for the better part of the past 4 years and with 240,000+ miles now on it, I don't think I would have made it here without them. He's replaced my wheel bearings, suspension, engine mounts, A/C fan and compressor, catalytic converter & power steering pump, to name a few.Mats always gives me timely updates when I'm in for service and is honest about what repairs he finds that are necessary, suggested and something to plan for for the future and he always comes in well below what it would cost at the dealership. I couldn't ask for a better mechanic. Please consider giving Karsten Imports your business if you're looking for fair, honest and TOP QUALITY auto service and repair.
-
November 2020 by Herman Muhlstein
Great Service and support. I have been going here for 20 years and have only had great service. They stand behind their work and always give me a fair price. I will use them in the future.
-
November 2020 by Jackie Harrold
Love the service here, been going for years
