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April 2024 by Lauren V.
I highly recommend working with Jose at Jiffy Lube! He is extremely knowledgeable, professional and efficient. He goes above and beyond to resolve your car issues! I came in with a flat tire and other car issues and he resolved them right away in less than 20 minutes. He's honest and efficient. Honesty is always appreciated in the auto industry! I give his customer service skills 5 stars!!!
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April 2024 by Andrew P.
Guys here are always great! Friendly and fast with oil changes and always update me on stuff before going through with a service.
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March 2024 by Kaden F.
The Service Team, Hugo, Boris,Robert and Nate preformed the service I request and so much more. I have a 2014 Mazda 3 with over 90,000 miles and they keep it running perfectly. I live in Pacific Palisades and drive to Sherman Oaks to have this team service my car. Thank you!!!
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March 2024 by Laurence G.
The quickest and easiest oil change of my entire life. The entire staff were extremely helpful and knowledgeable. This is my goto spot for any and all repairs. Thanks 10/10!
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March 2024 by Peter Joseph L.
Excellent customer service provided by Jose the Assistant Manager, Jose the Manager and Technician Patrick. Management backed up their previous work without hesitation and this was appreciated. Patrick provided outstanding customer service; additionally, Patrick was both professional and knowledgeable. Thank you Patrick!
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March 2024 by Jimmie Payton
friendly to everyone
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March 2024 by Sue R.
I requested a price for a lube and oil for a 2015 Honda Civic. I was told it would be $112 for the oil like Honda uses and $84 for an oil blend. I thought the price was outrageous as my husband had oil changed there last year for $41. The man did not offer any other types of oil and I chose not to have my work done there. When I arrived home my husband called there and asked for the cost of a lube and oil and was quoted $51. As astounded as I was at the high quote I had received, I was more astounded by the fact that they quoted a man a much lower price. They are not to be trusted. Beware!
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March 2024 by Beve Regas
It didn't seem like they were on top of things. When I go to VALVOLINE in Burbank they check signals, tire pressure, battery, lights everything - This was a very expensive oil change and I don't feel like it was worth it
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February 2024 by jassonesa
It took a lot longer than expected and I kept getting told it was due to them trying to get the skid plate back on my truck. When they said it was ready I looked under my truck and it appears they stripped one of the nut threads so they left a bolt off. I also never received my receipt in my email as stated.
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February 2024 by christopher Kaneff
Stopped in today to get fluids topped off. Excellent customer service at this location as always.I really value my fellow members of the community who are helpful and friendly.It's makes a difference all around in many ways.
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February 2024 by Larry Treadwell
Ill be back!
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February 2024 by Adolfo C.
This place has been my place to go and do my oil change for over 3 years.. so I noticed Every time I go there the prices are up and up! After I paid I was looking at the prices on my received Then I noticed some weird charges for something that I didn't ask fthem to do and I told them so the guy said it was for putting water for my windshields.. so I stated I didn't ask for that.. please check your receives after paying! They over charge Never going back there.
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February 2024 by Jacob Vasquez
Good service thank you guys ???
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February 2024 by Teri R.
The staff was attentive and kind, answered all of my questions quickly and thoroughly, made me feel valued and well taken care of, and had me in and out of their facility within 15 minutes. It was my first time at this Jiffy Lube and I was so grateful for the easy experience. Nate was great. I wholeheartedly recommend this location.
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February 2024 by Garo K.
Took my sister car to have her low beam light changed took less rain 7mins and Nate was a great help. Didn't cost me a thing. Great customer service. Definitely recommend going here