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August 2023 by Michael Downey
These are the REAL THING. Leather! Handcrafted. Superb in every way. Extraordinary customer service. Thich Nhat Hanh wrote a book called "Peace is Every Step." Get yourself a pair and walk in peace.
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August 2023 by Samuel Joslyn
David gave phenomenal service at the front of the store and I’m very happy with my purchase! Thank you Jerusalem Sandals!
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August 2022 by Abraham Villegas
Great place to buy a good pair of sandals. Good service, the staff was patient and helped me with what I needed.
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May 2022 by Lihu Gelem
Awful unwearable shoes and awful service.
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April 2022 by Victoria M.
Bought two pair of sandals from Jerusalem Sandals today. First time in there. You have to ring the bell for someone to come to the front and let you in. No problem. The young man that helped me was so nice and patient! These sandals are so well made and comfortable. Will be going back!
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March 2022 by eXo Shamon
I've bought three pairs. Love them. If there is something wrong. They'll fix this.
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September 2021 by Lee Marshall
Sent the wrong size twice! Their sizing chart on their website is not accurate at all. I wear a size 9 1/2 and I Was sent an 8, then they chose to send me the replacement in a size 11 1/2 . So after 2 1/2 months waiting, I don’t have the sandals and no attempt on their part to try to correct the issue. Instead of try to retain a returning customer, they are just refunding with no attempt to rectify. Very disappointed with the lack of customer service.
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February 2021 by Kwabena Wiredu
beautiful soft and so comfortable. I will love another pair. Maybe the red slippers
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February 2021 by Evan C.
I placed an order online for a pair of sandals. The order was processed using my credit card. I subsequently received a notice from UPS that the the shipment was cancelled. UPS informed me that the cancellation was from Jerusalem Sandals. I contacted the store and asked what was happening with my order. I was informed that the sandal was not available in the color chosen, so that the order was being cancelled. I wasn't offered the same sandal in other colors or other options. I asked if there would be a refund and they said there would be. I was NOT refunded and had to file a dispute with MasterCard. I eventually won the dispute, but it would've been nice to not have to go through my credit card company to dispute a charge, because they didn't want to refund a charge for an order THEY chose to cancel. I would've liked being offered some other options. I'm planning on buying my next pair of sandals at a competitor. It's a shame, because the sandals look really nice!
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January 2021 by Gina Casalegno
I absolutely love these sandals. They are comfortable to walk all day in and offer a range of styles and colors to match any outfit. I had an issue with sizing and the customer service team was responsive to resolving my issues. Thank you for these beautifully-crafted shoes.
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January 2021 by Richard Robles
Love these sandals they are comfortable and well made after a few days they molded to my feet. Excellent customer service not to mention.
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December 2020 by David Bear
My first go around and the Abner are great sandals. Very comfortable. My second pair are in the mail as I type this (Gabriel).
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November 2020 by Brian H.
Don't bother spending money elsewhere. But a pair of sandals before Covid Soon after toe strap broke drove by the store many times to see a sign saying temporary closed. Finally called and was told there's a button on the door. Went back showed the gentleman my sandals and was told I could buy a new pair with possibly a discount. I spent $85 for a pair of sandals that lasted for three months. I would Avoid Jerusalem Sandals.
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June 2020 by Jessica Sue Vocatura
I purchased my first pair in 2012 and they just finally gave out. I wore them constantly, working and living in deserts in the US and abroad, which destroyed any other shoes I've owned. There was a small mistake with my initial order and the owner very kindly offered a discount on my next purchase. Even though I didn't need to order a new pair until 2020, the discount was still honored, and I look forward to wearing my next Jerusalem Sandals for ten years as well. Needless to say, I highly recommend them.
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April 2020 by Skyler B. Swarovski
I love them they’re so stylist and comfortable. If you are I the mood for a nice sandal check them out. You will love them too! Thank you
