Finish Line inside Macy's in Sherman Oaks, CA, is a popular shoe store offering a wide variety of athletic shoes, casual shoes, and sneakers from well-known brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. Customers appreciate the organized and clean store, making shopping easy and enjoyable. The staff, such as Angelo in the shoe department, are friendly, helpful, and attentive, often providing good deals and discounts. Shoppers frequently find exactly what they are looking for, whether it's boots, sneakers, or other footwear, and leave satisfied with their purchases. The store also features plenty of parking and a convenient location inside Macy's, making it simple to visit. In addition to shoes, Macy's offers a broad selection of clothing and accessories for men, women, and kids. Customers have praised the helpfulness of staff in other departments, like the beauty counter, where they receive excellent service and product recommendations. The store's fitting rooms are well-lit and spacious, although some customers noted that not all have locks, which can be a minor inconvenience. Macy's also handles returns efficiently, accommodating large exchanges or refunds without issue. Overall, Finish Line inside Macy's is known for its wide product selection, friendly staff, and good deals, making it a top choice for shoe shopping and more in Sherman Oaks. Customers consistently mention positive experiences, helpful employees, and the store's easy shopping environment.
One of my FAVORITE locations! Excellent customer service!!!!
December 2022
I had to make an obnoxiously large return (didn't know what size or color to get and it was only on sale for Black Friday so I just ordered everything...) They we're super understanding and quick - much appreciated!
August 2021
Went to Macy's today for makeup and was helped by Siranush in LancĂ´me and I just wanted to give her a shout out. Siranush was very welcoming, knowledgeable, patient and so helpful. She had great suggestions. I'd recommend seeing Siranush for all your makeup needs and questions at Macy's.