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December 2024 by Peter Xaymountry
I stopped by this Finish Line today inside Westfield Sherman Oaks mall while my wife was shopping. I wanted to see their selections of Air Jordan's and they had some nice ones on display. Keep in mind that Air Jordan's are not cheat shoes so I already knew they would be on the higher end. The staff here was friendly with me when I walked inside and asked if I needed any help. I told them I was just browsing and they left me be. This Finish Line store is pretty spacious inside and have a lot of different shoes to choose from.
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August 2023 by Mary S.
Jerry was amazing! He helped with a return I had. Figured out an quicker way of getting my refund processed
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August 2023 by Ilan P.
Service is horrible. The workers in the store rude obnoxious and unprofessional after waiting for more than 10 minutes to be answered on a very simple question if they do have the size or not approached by one of the employee that start to talk trash to me and accusing me of being rude even though I was patient for over 10 minutes for anybody of the staff to approach I will not recommend nobody to shop at the store. There is a better selection in other stores and way better service.
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April 2023 by Hilton Mincy
Good selection. Bad service. Too many young people there and they lack communication and customer service skills
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February 2023 by Heather Vincent
It was very hard to find someone for shoe size every time I had someone helping they would disappear and I get a new person it was like they didn't want to helpfound my 1st guy hiding in the front like he was hiding from me.The lady at the register kept looking at me and my daughter Because we'd been there for so long but she never offered to help But let me tell you it took forever to get a shoe size and find the shoe I needed for my daughter I spent an hour in there unbelievable! waiting for shoe sizes.Maybe everybody's still in Holiday mode. I don't think they get commissioned. Because if so they wouldn't keep ditching you... I never felt that way like I was a problem like I was driving this person crazy every time I needed something it was just an awful feeling.
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January 2023 by Heather Godwin
It was very hard to find someone for shoe size every time I had someone helping they would disappear and I get a new person it was like they didn't want to helpfound my 1st guy hiding in the front like he was hiding from me.The lady at the register kept looking at me and my daughter Because we'd been there for so long but she never offered to help But let me tell you it took forever to get a shoe size and find the shoe I needed for my daughter I spent an hour in there unbelievable! waiting for shoe sizes.Maybe everybody's still in Holiday mode. I don't think they get commissioned. Because if so they wouldn't keep ditching you... I never felt that way like I was a problem like I was driving this person crazy every time I needed something it was just an awful feeling.
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December 2022 by Genoveva S.
I bought some shoes and they are nice. Out of all the shoe stores in the area I saw that only this store had lots of selection
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August 2022 by Luke B.
Refused to return my defective shoes, what a trash business I'm so dumb for buying shoes at such a trash store.
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February 2022 by Hector Antonio
Gentlemen was very unprofessional and didn’t want to let me try on the shoes. Won’t be coming back.
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February 2022 by Bossco Mitchell
Very friendly and helpful staff, they have been getting much better with the releases & the selection has improved greatly.
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February 2022 by Hottesome (Quintin Ellis Jr)
Very well organized and laid out sports apparel store on the second floor near Macy's. The have good deals on sneakers/shows and reasonably prices for clothing as well. There's a ramp like dip upon entering the store and plenty of space to navigate around and practice social distancing. The customer service is solid as well.
