CVS Pharmacy in Sherman Oaks is a location that aims to make managing pharmacy, health, and wellness needs easier with reliable value. It offers prescription refills, vaccinations, personal care items, and more, with many time-saving options. The store itself is reasonably well-organized, and the team can be amazing and helpful. Some customers find it their favorite location, noting it usually has everything they need and allows for checking stock online to save time. The staff, including technicians and consultants, can be fast, pleasant, and possess extensive knowledge, ensuring processes go smoothly and providing impressive, in-depth guidance. However, the experience can be inconsistent and hit or miss. A significant point of frustration is the pharmacy, where long lines are common despite multiple staff behind the counter, leading to waits of half an hour. This lack of urgency has caused some long-time customers to move their prescriptions elsewhere. While the location was once prized for being open 24 hours, that convenience no longer outweighs the frustration for everyone. The service can vary from great to terribly inefficient, making it a place that technically gets the job done but with noticeable inconsistency in customer care.
Been shopping with CVS for a long time. They are my goodies to for essentials. Great company & service!
May 2025
The team here are amazing and coming for five years even Michael helped me out today with a bug in the system with my app great team!
April 2025
This is my favorite CVS location. They usually have everything I need and I am able to check on line to make sure the product is in stock so I don't waste any time.