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April 2024 by celine a.
My review is For the guy who works for Hermes perfumes not sure I think his name Kareem. What a rude sales guy with very bad attitude. No manners what's so ever with disgusting comments. I don't even want to talk about him. I didn't want to put him where he belongs in a store not to aggravate myself but this sales people should know when you sell a perfume without a tester this is what pretty much happens - return and for your record gift cards we use is not Free money we buy a lot of merchandise to earn it. Anyway it's not worth it to talk about nonsense people
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March 2024 by Armineh G.
My recent shopping experience at Bloomingdale's was nothing short of exceptional. I found the perfect comforter and sheet set that not only matched my style but also promised a luxurious night's sleep. The staff's expertise was evident as they guided me through the various materials and designs, ensuring that my purchase was well-informed. Their knowledge and attentiveness made me feel confident in my choices and truly satisfied with my purchases. She was a passionate advisor who enhanced the shopping experience
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March 2024 by Lu Lu S.
True 5 stars are warranted for Katherine at the returns desk on the second floor. She has been helpful on couple of occasions now. It's a rare, pleasantly surprising, experienced these days to know you're dealing with a human who understands the operations of the place they're working at and the human condition. I wanted to take a moment to give her praise, deservingly so. I hope she gets to see this and gets validation not only for me, but from her coworkers/management. She has a calm, attending, helpful personality. She understands her job and does it well. Once again, it's very rare in the age of computers, machines, desperate hiring ara we are stuck in. Retail is a different monster than 5, 10 years ago. Grateful customer. Thank you Katherine.
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January 2024 by Hasmik M.
If i can give 0 stars I would. You would think they are a high end store with the prices they have and the way they try to look and yet they being acting a lot like JCP and Macys. Zero quality service. Straight up trash.
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December 2023 by Kevin M.
Bloomingdale in Sherman Oaks used to be one of my absolute favorite stores. It had, that is had past tense. Excellent customer service. Unfortunately since the pandemic, that seems to have all changed. All the sales representatives are completely lacking in personal skills. They all appear to be abrupt and rude. It is all about "the transaction in the amount and has absolutely nothing to do with the customer. Very sad. And an error where in person shopping is becoming extinct. This is a very stupid move on their part.
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November 2023 by Mahnaz G.
I give 5 star rating to Ivan because of his customer service and care. He is responsible, trustworthy and knowledgeable person I can trust.
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November 2023 by Gayane S.
They refused to take a dress back stating that "it looks like it was worn". The label had 2 return stickers, which means that the dress already was returned once before I purchased it, so basically they sold a worn dress and accused me of wearing and returning. The associate didn't listen anything I said, just turned her back and walked away- very rude and unprofessional
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November 2023 by J P.
I have been a long time customer of bloomingdales. I just bought an expensive trench coat today and tried it on at home, only to find a toothpick in one of the pockets (disgusting!) After some investigation I notice some other odd things like a tag cut off, where I'm assuming buttons would have been hanging. I have another coat from this brand and it came with extra buttons. This one did not. I didn't notice this at the store! This tells me someone either wore it and returned it (I asked the sales associate who helped me if it was a returned item and they said no) or someone who works at Bloomingdales-Sherman Oaks wore it. I'm disappointed because I have been looking for this coat/size but I will probably return it now. I can't even buy it from the brand because it's sold out. I spent too much money only to get a USED article of clothing. Do better Bloomingdales. You've lost me as a customer on higher end garments. If I want to buy designer, I'm shopping elsewhere.
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October 2023 by Roy K.
I've been using Sisley Paris skin care for almost year and couple month everyone asking about my secret for even skin tone and the glow all over , now it's not secret anymore Even I do my mini facial at home Sisley located at Bloomingdale's sherman oaks they do have all skin type Phyto- skin care amazing results The person super friendly always smile and looks happy just ask for Sisley represent ONLY I KNOW the prices little $$-$$$ but the products last long and results will show the different I get my whole skincare regimen twice a year and some products last more then 6 mother with daily uses Even I start use their body contouring care
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October 2023 by Nooneh K.
I do appreciate bloomingdales, especially since I figured out that I can't wear my favorite color, black, when I shop any more. I wasn't being helped when I dressed in black. I think b's staff knows what I'm talking about. I can't believe it took me years to figure it out. Shoutout to the friendly and knowledgeable staff!!! Carmen and Nona are my trusted advisors along with everyone at the Dior and Chanel counters
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August 2023 by Susan A.
Superb customer service by Greg on the 3rd floor Home/Kitchen Department! I had to exchange my defective Tumi luggage, and he went above and beyond to ensure I get my replacement on time. Wholeheartedly appreciate him, his professionalism & kindness!
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August 2023 by Julian Moufarrej
Very neat place to shop. Not huge but great stores
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August 2023 by Allison R.
HATE bloomindales.. when you order online, they make you wait 3 hour until you can pick it up. this makes NO sense.. why can't you pick it up right after you PAY for it? worst place, never shopping here again. trash place.
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July 2023 by Ron Pixelman
Popped into Bloomingdale's after a marathon gaming session. Was hunting for a geek-chic look, and to my surprise, found a shirt with pixel art! Not my usual spot, but they've got some unexpected gems. ???️ - Ron Pixelman
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July 2023 by Dalton W.
We are giving them 5 stars because of Renda Mesbahi in the men's department. She was very helpful and went out of her way to help us find a Reis shirt. Great customer service.