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May 2024 by Mary B.
This review is for Suzi due to her attitude and rudeness. I've been to her once a year ago for partial highlights and I loved the results. This time I wanted to go to her for a full balayage. I showed her multiple photos of how light I would like to go and my only other ask was that we not go to my roots. But I wanted to lighter. She did an amazing job and it looked beautiful but ultimately it wasn't what I asked for at all. Yes we didn't go to my roots which I appreciate but It didn't resemble the pictures I showed at all and my friends and family and coworkers didn't even notice a difference in my hair color. So I messaged Suzi and very nicely explained what I was feeling and asked what the next steps are that we can take to get my desired look so that we can work together on this. Her response was to find a new stylist and she became very rude and offended that I was not happy with her work and that if I'm not happy that's my problem. I payed more than 500 dollars for my hair to look the same and for her to not even show an ounce of costumer service. She told me she doesn't take bullshit and her work was flawless and I'm looking for flaws. It was beautiful but it was not what I, the customer, asked for whatsoever. So if you'd like a hairstylist who is kind, works with their clients to make sure they're happy, and can handle a costumer possibly not being happy with the end results. She is not the one. For the amount you pay you'd think she'd want a customer to be happy. Ps. Her assistants are super sweet but they can't properly brush your hair out at all. They ripped Half my hair out.
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February 2024 by Jocelyn J.
Suzi is amazing! Her haircuts are always exactly what I ask for and more. Her service and work are exceptional. Have to come back to her only.
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February 2024 by Cindy A.
My first review got removed because I added all the graphic details. So in a nutshell.. I went to Suzi (aka SuziStylz) because her IG pics were phenomenal! My hair cut came out NOTHING like the pictures. I paid $150 for the cut so I went back to ask if she could blend my hair a little more, like the models in her pics. There was a big gap between the shortest layer and the longest layer (among other issues). When I got there, she was working on 3 customers (piggybacking) so she took me outside and screamed in my face that there are NO BLEEPIN REFUNDS. I didn't even ask for a refund, I just asked to fix my hair. She told me I was a complainer and said she was not going to fix my hair and told me to go to Supercuts. She was very mean, using profanity and extremely unprofessional. I was in shock. Then I came home and read all the other bad reviews on her before mine and saw that this is just her thing. She doesn't care. DON'T GET YOUR HAIR DONE BY THIS STYLIST. She's not worth $150! I filed a complaint with the Better Business Bureau.
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November 2023 by Lynette S.
Came across Suzistylz from her social media and fell in love with the work she would display on social media, and decided to schedule an appointment. I waited a few weeks as they get booked fairly quickly. I booked for a toner and cut. Finally the day of my appointment comes, im greeted by the staff and Suzi. One of the assistants take me in, which is no problem. What took me back was the poor communication between Suzi. Throughout the first half of my visit was the toning portion, which the assistant took over. I was disappointed with the poor amount of communication with Suzi, from the color choice to checking in and the assistant is another story. The assistant was extremely rough with my hair and lots of pulling/tugging which even led to having a headache for the rest of the day... once that was over, came the haircut. Suzi was brief, I felt there was poor communication or understanding, which definitely made me uncomfortable. There was no consideration whatsoever regarding your hair condition, best options for your hair health, etc. Just like another reviewer, I was excited for beautiful long layers and instead I was given short choppy layers and a burning scalp. It's really frustrating after growing my hair out and doing my best to care for it to have it ruined in seconds by someone you thought you could trust. Really poor experience. Would recommend going elsewhere, I promise there are better options and stylists who do care about having you look your best.
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November 2023 by Selin M.
I had an appointment with Suzi and she didn't even touch my hair from beginning to end. I have a text from her that states she would do highlights and she tells me on the day of my appointment that she didn't book me for highlights. She was INCREDIBLY rude. I even acknowledged that I was 30 minutes late (partly due to lack of parking) and she slapped that back in my face in front of her other clients. She was incredibly unprofessional. The fact that she was throwing shade at me as she's working on another client goes to show how unprofessional she is. I wanted highlights for my daughters bday and left with just root coloring that didn't even match my hair when looking at it outside in the light. Incredibly disappointed. I've never come across a hair stylist as rude and unprofessional as her. Will never go there again and will never refer her.
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October 2023 by Rose Tonoyan
Art is a true artist! He will make sure you have the best haircut of your life by taking his time and making sure it meets your goal! He also has a beautiful warm heart to make your experience even better!
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August 2023 by Sofiia K.
I do not recommend dyeing my hair in this place, I wanted a beautiful shade, but they just ruined my hair, now it is red, but there was a beautiful natural cold shade. Who will now reimburse me for the funds spent on the fact that I fix this? Everything is very bad, they ruined my hair and life!!! I am attaching a photo of how it was before, how I wanted, and how they painted me !!!
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August 2023 by Elizabeth M.
I unfortunately had a horrible experience here with a hairdresser. I have been going to get blow drys and she had her assistant doing 90 percent of the blow while coming in to finish the very last part. I have always been nice and tipped very well and not only did she seem annoyed with doing my hair but this last time when I asked her politely if she can do my hair instead of her assistant and she was so rude, she was short with me and couldn't believe her attitude and the way she treated me. Horrible service :(
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November 2022 by Anait Vardoumian
Artur does an exceptional job!
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October 2022 by Emma S.
My first time at Art Loris Salon, I had an appointment with Suzy. Suzy is the best, she knows hair! Whether the color, the styling, etc. Now, when I walked in, I was just expecting no real communication with anyone maybe just who are you hear to see kinda thing. But no, I was greeted by Art, "hi, how are you, would you like some coffee or water any anything while you wait" as a salon owner to a customer .. that's just rare. He was so nice and welcoming. I felt wanted, like it was just so extremely nice of him. I say this because I've been to a great deal of salons and NO Owner of a salon has approached me in that manner. So thank you Art!
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October 2022 by Leah C.
I had an appointment with Suzy for a haircut and my daughter wanted to take my place because of the photo she saw. I took her in and Suzi was able to cut both of our hair with the help of Annie who helped wash and blow dried my daughters hair. Annie was warm kind and friendly. Suzi was very professional. She will give you the best layered haircut and blow dry of your life. We'll be back.
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August 2022 by katrina meade
My man be getting the grilled cheese
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August 2022 by Alice N.
Art is an amazing stylist he will get to know YOU and your hair and give you the perfect cut that is just the right fit for your face, personality, hair texture, etc---he takes great care and precision in all that he does--you know you and your hair are in the right hands!
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February 2022 by Rada Donskova
Nigina is my lovely hair artist and stylist! She makes my hair happy!
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October 2021 by nara abouchian
I love Art and his work!!! Amazing cut loved the service!! Thank you Art!!!!
