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“The staff here has to be among the most respectful and helpful staff I’ve met, taking time to help me while I was confused with something concerning shipping my packages.I came to Wrap N Pack because I needed to send my family members some items they were relying on me to get for their daughters quinceañera. The staff was very willing to help me out and answer any questions I had concerning shipping my packages. The staff was also talked in such an uplifting tone which was way better than the stern and harsh tone I have received from staff members at other shipping services because of this I was able to easily communicate with the staff here and quickly get my package shipped.The staff here contributes to the nice, welcoming, and family friendly environment at Wrap N Pack with how willing they are to work with people such as myself and show nothing but kindness. I enjoyed the service I received here and will continue to come to Wrap N Pack when I am in need of shipping services as well as recommending it to friends and family!”
“I've been refilling ink cartridges here for years, and have always appreciated the quick, friendly service. When I mentioned a specialty item I needed shipped this past week, they contacted another branch for the correct box size. When I brought in the item yesterday and the box hadn't arrived, they cut a box to size and packed my fragile item with great care. Kris and Sofia bent over backwards to help me get a special project to my daughter in time for Christmas, and I greatly appreciate the peace of mind that their quick and willing service gave me. Was it cheap? No. But it was important to me and they delivered. Very highly recommend.”
“the service was excellent. She assisted me helping to fill all the information ( English is not my first language) and she was patient with me when I didn't understand her, she repeat it slowly or in simpler way that help me understand her clearly.”
“This place is amazing and the staff are fast and efficient! This is the spot for Amazon returns. The parking sucks but if you can get in there it is usually in and out. They also have a drop off been outside so you don't have to go in the building if you're returning day I was on or something else.”
“Great and friendly service. Post Master and staff are all top notch. I am bummed that the p.o. boxes are no longer accessible 24/7 but I understand that this set up was too good to be true.”
“This location makes shipping and printing things easy. They give you options but more importantly they are KIND. It's sad that it's rare to find kindness and quality customer service these days in retail stores. This store has exceeded my expectations every time. Thanks for being rad.”
“With the price of gas the way it is I use Raba busing for now. Yes it's a pain having to wait for a bus and having to walk further ( but exercise is good for everyone). I know it's not as convenient as a car but I save money taking the bus no matter if what would take an hr worth of errands takes 3xs that long. It's worth the extra time just so I can save on gas.”
“Recently had a package that was not scanned as delivered. Honest mistake but an employee personally meet with the receiver to verify the package was delivered. Great Service! Thank you!”
“Drop box outside for 24/7 drop offs if you have a prelabeled package. If not, walk inside during open hours and turn it in and pay for shipping, etc. Been there several times and three's always been parking immediately outside the door. They have always been nice to deal with. Longest line was two people in front of me (most the time no other customer there) and still in an out in less than 5 minutes.”
“Very helpful for mailing packages. They offer many services I had no idea they offered like passport photos, large printer projects, finger printing, notary services.”
“There was a long line waiting to be helped at the counter, but they have a self serve kiosk, 2 actually to assist with buying postage stamps, weighing packages for shipping, and a few other features so you don’t have to wait in line for the simple things anymore. Some things may still require an in person contact at the main counter to get handled but much quicker and easier to get in and out quickly with the new kiosk machines.”
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“Every time I come here always excellent customer service. Staff is amazing and always very helpful. Highly recommend this place. If you have an item to drop off for any of the carriers, UPS, FedEx, etc. Definitely worth it”