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April 2024 by Nancy Mockridge
Used drive through. Inside the bank the people are very friendly and helpful.Close and convenient too
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December 2023 by Gen Ball
Staff are always kind, professional and proficient. Their manager is absolutely wonderful!
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May 2023 by Ray Kirkland
Fast friendly and knowledgeable employees
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February 2023 by Mike A.
Avoid this branch if you want to do anything else during the day. Never have enough people on staff, I'm the only person in line and waiting 30 min to get help they would rather have personal conversations then help customers in-line. They are extremely slow with everything they do. I usually go to the branch in rally's on lake Blvd but have had to go to this one in Shasta lake a few times and it's a bad experience every time so decide to leave a review.
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December 2022 by Britt
This is my bank. They are ALL super nice and helpful. They go above and beyond for me all the time. My Sons dad also banks there. He never has any issues. I will definitely keep banking here. Also thank you for everyone who always is so positive when I come in. Never rude.
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August 2022 by Edgar Brown
Jantina and the team are incredible and I would highly recommend them to all my friends and family!
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January 2022 by Madonna Borromeo
TCB is the best. Always friendly and ready to help. You have a problem they have a solution!?
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April 2021 by Gregory Schork
The only Bank in the world where your bank card from that bank they can't access your account they ask you your social security number
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January 2021 by Antoine Washington
Horrible customer service, unwilling to help
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June 2020 by Patty C.
this is the first time i have banked with tri counties bank. i opened a business account for my vending machine business. i am very happy with this branch. all the employees are extremely nice and make me feel comfortable. they call me by my first name and when they come into my work (costco) they always say hi. keep up the great personal service.
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April 2020 by Kathleen G.
I agree with the other two reviewers. I was happy with North Valley before Tri-Counties gobbled it up. Changing banks is a hassle with auto deposit, but it was worth it. Tri-Counties nickel'd and dime'd us to death. No allowances for seniors. Horrible. Beware.
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September 2019 by Madonna Rose
Trustworthy, I never worry about my deposits. With the short time they are working on the website I have access to my account 24-7. For me thats a must. All TC personel are awesome, I wouldn't bank anywhere else...and you can bank on that! Thank you TCB!
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July 2018 by B B.
So disgusted with downtown branch! They screwed up my check order causing the check order to be lost somewhere. I was told sorry but you will have to close your account and start all over. Made me feel like "to bad it's your problem" I will close my account but I will not open it with Tri-Counties.
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May 2018 by Ju Cl
Never too busy kind staff and great location
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March 2018 by Dee Horton
Never had to wait in line. :) Friendly people who try their best to get you going after your business is done. They are always eager to help you