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March 2024 by Charlene Foley
After my father was released from the hospital today I went here to get his Medicine there was some issues with his insurance and the gentleman working named Matthew was so sweet to me he took his time explaining what the issue was and did all get could to get us any applicable discounts. He was really amazing and super helpful at a time I was really stressed I appreciate him and he needs to be recognized for his great customer service Thank you!
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March 2024 by Jennifer R.
Takes days to get your prescription. The manager and employees are rude. Try getting your prescriptions at the express pharmacy, it's way better than Rite Aid.
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February 2024 by Cat Aguilera
Convenience of it being in town is the only reason to go here. When your sick you don't want to have to drive to get your meds . I understand some people can be difficult but don't be rude to those not doing so. Please like just be kinder
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December 2023 by Faustine Samec
Manager was rude and arguing with staff. Plus they don’t even carry saline solution or alcohol.
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December 2023 by Rick's Lock & Key
Apparently they don’t take reviews seriously because all the staff in the pharmacy are rude and like all the other reviews you need to wait for at lest 30 minutes in the drive tru and only to be greeted with an attitude, not smart Rite aid will take my business elsewhere.
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November 2023 by Ann Rogers
There horrible. They claim they didn't get your prescription and then when you call the dr to confront them then they claim they got it and takes 2 hours to start working on it. The Shafter one. They don't even deserve 1 star
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October 2023 by Joel O.
Should not have to wait 2 days for my meds! This has been an ongoing problem. How can you operate a pharmacy without a pharmacist? Horrible customer service. Called 4 times today and was told the pharmacist was on lunch each time. Wish I could give no stars! Will never go here again!
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October 2023 by Leana Montes
It Took them all day to give me my medication , I don’t know if they have new employees or what . They were never like this . I work in health care so I understand the rush and wait but more than 3 hours is unacceptable and not answering the phones and hanging up the phone on me 2x . Very unprofessional .
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October 2023 by Belinda Castro
If I could give them 0 stars I would. Pharmacist is rude. I just talked to him and he gave me an attitude because he’s not doing his job. They take 2 or more days to get prescriptions filled, even if they are sent in by the provider early in the morning. Why does it take so long to put a sticker on a medication?! I don’t think all of Shafter is sick on the same day. If I’m sick, how am I supposed to get well if I can’t get the prescription filled to take the medicine?!?! This place is a joke! Go somewhere else.
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October 2023 by Nina G
The pharmacist employees here are disrespectful & rude! They are very unprofessional! They are horrible at communicating and have you wait at the drive thru for 30 minutes and ignore you at the window I called the Shafter pharmacy rite no one picks up the phone.
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September 2023 by Juan Espinoza
The pharmacist, and pharmacy employees are the least helpful and understanding group of individuals. They are horrible at communicating and training employees.
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July 2023 by Grace Whaley
Very friendly staff
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July 2023 by Gerald Golden
I always have great always been a very smart person and everything that he does he helped me through school him and his brother and a friend of mine I would have never made it thanks Ruben customer service and what makes it nice is Ruben was raised in this area he knows everybody I know how it goes when you're raised here 50 love you and 50 don't I grew up with him and he's a great human being very smart
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July 2023 by Manrajbir singh
The manager of pharmacy doesn't even know how to workHe need to learn from scratch
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March 2023 by Carlos Pena
Older man that works at night yells at the employee's infront of customer's and acts weird with young women that come in the store. I stopped going cause of several uncomfortable situations
