-
July 2023 by Wes Kennington
Gave me a great deal, even offered to repair a minor issue with the car. Nice guys, friendly to talk to. Fantastic experience.
-
June 2023 by Peter G.
I wound give them a zero if I could. I had my 2013 Subaru posted on Craigslist I Asheville NC. I got a text from Felipe Jaiman wanted to buy my car. We agreed on a price and he was going to send a certified check. When I got the check Universal Auto return address was on the priority envelope but the business name on the check was from a company in NY and the bank name was in PA. When I massaged Felipe about this he said don't worry banks can be any where and the other company was just a mailing address. so no problem. just cash the check. I called the bank but they would not give me any information. I called the company and they did not have anything to do with Universal Auto and said this has happen before. They asked for a copy of the check and I sent it to them. I messaged Felipe and told him want I found out and that I would be filing a scam report with the Attorney General office in California against them. I did not hear back from Felipe. BEWARE OF THIS SCAM COMPANY.
-
June 2023 by MaMusleh _.
I recently had the pleasure of purchasing a vehicle from Universal Auto, and I must say it was an outstanding experience from start to finish. As someone who takes great care in making informed decisions when it comes to big purchases, I can confidently say that Universal Auto exceeded all my expectations.
-
May 2023 by Raigena Rodriguez
NEVER PURCHASE FROM THEM ! they sold me a vehicle that never worked and put me in debt $10,000 for a vehicle they sold me that never was working properly from the beginning I’m without a car and still having to pay for the one they sold me. someone needs to shut this place down !!!!
-
May 2023 by Jon G.
These people sold me car leaking gas engine light on didn't want to fix or anything I couldn't keep it due to safety hazard now I owe 14000 to bank there robbers don't ever buy car there people please
-
April 2023 by Amy Jackson
I would actually give a no star due to the rude elderly salesman, very disrespectful. It was a disappointing experience. Had the down-payment in hand been approved and then when we went to go look over the vehicle the salesman got upset because we had more questions didn't even get to take the test drive nothing he snatched some paperwork out of our hands and said see ya. More words were said but not able to say on here. Very upset ? Very Disappointing!!
-
April 2023 by Roy Rendon
Outstanding place, for buying a car, very well ran and managed, if you're buying a car, this is the spot in the town of Salma Ca.
-
December 2022 by super girl
Not even 2 months and the car completely stopped on the road stranded !
-
November 2022 by Jr. Legnar
My little brother just bought his first car here and it just past a month and the car is having problems. I came here to see the reviews & it looks like he's not the first one I'm looking at his options rightnow to see how we can file a complaint with the state get his money back & considering getting a lawyer advice before time goes by.
-
August 2022 by Raigena Sobalvarro rodriguez
NEVER PURCHASE CAR FROM HERE ! I don’t ever leave reviews but I was a first time buyer and they sold me a car with problems after problems when I tried calling them to let them know that these problems were in the car before I even purchased it they said my warranty was up so they weren’t gonna help me but the mechanics said the sensors were just reset and not fixed they knew what they were doing and let me buy a BAD CAR !
-
July 2022 by Evan J.
This place is horrible I've heard a lot of bad things about their cars that they sell, but I went to check it out anyways they don't even wanna sell a car. I asked to take a car for a test drive and they didn't even wanna do that, these guys need scar sales person that wants to make money not just sit in the air condition office. Lazy no idea what they are doing there, I suggest not going there to buy a car
-
July 2022 by Mohamed Sahyounie
Bought a used Toyota camry through universal auto and couldn't be more content with the service. Fast and friendly and no issues with the vehicle. Would recommend to anyone buying a used vehicle
-
June 2022 by Joseph
I had gotten a Chevy Cruze from universal auto back in February, one month later I had gotten a check engine light (it has a turbo problem), then back in March my car started to over heating (there was a hole in a hose), and now it’s May and while driving to visit family my car just turned off on me(left me stranded on the side of the road) because it’s Memorial Day no shops are open and now I’m left without a car…they sold me a very very bad car…if you’re looking for a car to give you many many headaches this dealer is the right one, but if you want a good reliable car look LITERALLY ANYWHERE ELSE!! This was my first car and this is not the experience I had in mind when I was looking for my first car.
-
May 2022 by MsSweets12
Don't even try stepping in their so called dealershipAll their cars are jacked up. Bought the car and had issues with ac and other problems. It got "fixed" 2 weeks after we bought the car and here we are with the same issues again. It hasn't even been a year yet! If this was so called fixed then why are we having the same dam issue months later! It sounds like these were only a quick fix so they can shush the customer knowing they messed up having a messed up car to begin with and now the customer is stuck with these same issues!!! The sales person even said in the beginning they ended up making no money because they had messed up buying a tore up car. And now to find out he doesn't even work there anymore
-
May 2022 by Donald Guzman
Do not buy a car from them they will rip you off they don’t tell you the true about the cars they sell
