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August 2023 by Jennifer Harlan
Tiffani and everyone here at Selma Mazda were extremely helpful! Great place to buy a car.
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May 2023 by Ryan W.
If there was a -5 I would have marked that. The deal promised over the phone was not available. The company should not put deals on the website that are not promised in person. Today was a total waste of my time & I would have rather of done anything but sit in that office. It was one of the most frustrating and heinous experiences of my entire existence. No wonder why everyone in my personal life I spoke to said not to go to Selma dodge Chrysler dealership. I would rather pedal a bike for the rest of my life than ever buy a vehicle from Selma dodge Chrysler. Do not go here. The manager is the must unfriendliest person & didn't even shake my hand or introduce himself to us when he sat down. Also not to mention, he lied about "waiting" for a certain rep to come speak with us about the deal that was offered over the phone. I'm not one to leave reviews, but this experience was so horrible I felt like I needed to.
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May 2023 by Vianey Beas
I really enjoyed my time here and the employees are so nice here! The communication was very easy and really enjoyed looking at cars and riding them. I definitely recommend coming here to look and buy your car!
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May 2023 by judy Gonzalez
The staff has been amazing and very helpful and understanding ?
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April 2023 by brian bai
Worst experience, all of financial numbers were not tightened up. Head up, just a online financial calculator to check your monthly payments.
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April 2023 by Mario Valencia
Went in for maintenance, tried 10 times 2 different dealerships to get a problem looked at. Finally had the issue happen and when I asked if it could be looked at the guy raised his voice and just said "190, 190, 190!" I was confused then he said you're out of basic warranty and as well do it for $190. All he had to do was word it differently. I still wouldn't been upset nobody fixed it while it was under warranty, but I wouldn't feel like my question should've returned with an attack.
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March 2023 by Ameyally R.
I would definitely recommend this place if you are looking for the best customer service and friendly staff. Jesus Arguello and Carlos Suarez were super friendly and helpful. Jesus made sure that we loved the car we wanted to buy/lease before we pulled our credit. He was able to show us SUVs that were in our price range and that would work best for what we were looking for. He was great at explaining everything and answering every question we had. I had such a great experience while buying my car, that I would definitely be coming back.
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March 2023 by Zachary Fellows
Used car purchase laden with landmines. Traveled 2.5 hours for a used car listed on their website.-Odometer reading on the car was 4000 higher than website advertised, not discovered until final signing. The frustrated sales manager attempted a red herring defense here by trying to argue the car is a good value, not addressing this intentional/unintentional deception. One day AFTER the sale, we've noticed the actual odometer reading on their website has been corrected to the true, 4000mi higher reading. Excuse was their manager had been driving this as their car. Great for them - keep your listing updated.-internet APR (off their own website) was less than half of what they were actually offering. Both the initial sales rep and floor manager were not aware the internet APR was not accurate and initial paperwork was drawn up with this low APR until it was later corrected by the sales/finance manager and increased more than 200%.-allegedly aftermarket Lojack had been installed on the car and an exorbitant price for it was tacked onto the sale but not listed in the sticker price on the website. After negotiating the add-on price away, we find now there's no evidence or documentation Lojack was *ever* installed in the car. If this was installed, the dealer failed to provide the installation card with the vehicle. This falls under either negligence or purposeful deception, it's unclear which.-Navigation SD card was not included which renders navigation nonfunctional. Quick search reveals this is a common strategy dealerships may employ to claw back money to buy a new one. The cards are VIN-locked, no reason to remove them for resale unless they're nonfunctional. Wasn't disclosed; unclear if negligent or purposefully deceptive.-Two badges were removed from the side of the car presumably by prior owner - residual glue residue was left on one side, small scratches on the other. We were told their detail people would fix this up. They did not.Haven't specifically mentioned the usual dealer gamesmanship of low-balling your trade-in, attempting weak up-sales like the in-house limited warranty and dealer-installed add-ons otherwise, the "let me check with our finance manager" back-forth intended to wear you down over hours - but that's all there too and you should expect all of it. Positive mention for Tiffany, our initial sales rep, who was nice to speak with. I'd suggest going elsewhere but if you're stuck here, be very, very, very clear and careful with all the fine details or I suspect they'll rake your wallet over the coals.Edit: dealer reached out and is providing the nav card free of charge.
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March 2023 by Cheri A
I want to thank Jeff for introducing the CX-50 & to Jose for your kindness & helping me to fall in with the 2023 Turbo CX-50. But I still have some thinking to do!! ???
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February 2023 by Claudia Ruiz
They are very friendly and Alejandro helped us allot I really appreciate it.
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November 2022 by Jessica Cruz
The staff here are super informative and helpful in discerning what car best fits your needs!
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October 2022 by Nonni Ibarra
Super friendly and non-pushy sales people. Everyone was super knowledgeable and answered all my questions!
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August 2022 by Game Prodigy
Kinda disappointed, my family have bought 6 cars from this dealership in the last 2 years. I recently run into a problem with my car and was told to take it to a different dealership to get it fixed. Just waiting to use up all my prepaid maintenance (unless they’re willing to transfer it to Bakersfield Mazda) and will be going back to Bakersfield Mazda for future purchases and services. Bakersfield mazda kept my car and gave me loaner till they figure out what was wrong with it and not send me home with “do it yourself instruction”. Local garage/mechanic was able to figure out what was wrong with my car in less than 5 minutes. And fixed it in less than a minute.
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August 2022 by Alex U
Alex is a great guy to go to if buying a car. No pressure was added while looking for a car very patient and is very good in letting you know the details.
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August 2022 by Marissa
We had a guy named Alex and he was amazing and funny and great seller !!
