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September 2023 by Jose Ramirez
I was in the market for an electric vehicle, I came to Selma Hyundai. My sales man Rolando made me fall in love with the Ioniq 6, this guy knows his stuff. He made the process so easy and helped me get the best deal possible. I recommend Rolando to anyone trying to get into a new or used car. Just amazed how quick and easy the process was!
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September 2023 by Jerome Mallari
I was helping my brother in his search for a new Sonata and, after feeling brushed aside from the dealer in Fresno, I had suggested we try going to Selma. Best decision we could have made! Manny, our salesman, was nothing short of amazing. He was honest, kind, and didn't push my brother into anything that he wasn't comfortable with. On top of that, the staff overall was professional, caring and respectful. Thank you so much, Selma Hyundai! You guys are amazing!
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September 2023 by Veronica Saldana
I have to say making a trip to Selma was worth it. I appreciate the kind customer service from first arriving. I knew what i wanted and with the help of Alex i was able to find my dream car with all my requests being met! I love my NEW SUV. Thank you again .
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September 2023 by Justin Mallari
I worked with Manuel Hernandez who helped me pick out my first car. He was very friendly and knowledgable, and he did his very best to make sure I picked out the right vehicle for my needs. I would definitely recommend both Manny and this dealership to anyone who's interested in having a top of the line customer service dealership experience.
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September 2023 by The Gabster Castro
Had a very good experience at Selma Hyundai. Jorge was my car sales man and he had a lot of patience with me a first time buyer. I would highly recommend anyone to come and purchase at Selma Hyundai dealership?
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August 2023 by Monica b
I recently visited this location after getting my car serviced at the Fresno location 3 times. I am so glad I made the appointment 30 mins away from home. So worth the drive and time. The customer service is soooo much better. They don't dismiss you or treat you like your concerns and questions don't matter. I was so happy with the service here. They are friendly and efficient. They confirmed everything I knew needed replacement and gave me options. I will definitely continue to come here instead of Fresno. The prices were even cheaper at Selma which makes me think they really do care for their customers. Trust me a few dollars makes a difference in the long run.... Thank you to Ruby for great customer care and to the team. They all work together efficiently. I will definitely be back.
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August 2023 by Kerwin Grissom
If you want a new vehicle, visit Selma Auto Mall. We test drove a Hyundai and a Kia and both salesmen were top notch, friendly, and NOT pushy!! And their warranty for Hyundai is better than any vehicle out there.
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July 2023 by Brandon Rivas
Sammy and the Selma Hyundai team is a pleasure to work with on getting your new car I highly suggest seeing them. They are the BEST!!!!
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July 2023 by Dan the Computer Man
The opposite of a 'luxury' experience. If you own a Genesis it would be worth it to find a different place for service. I wouldn't even recommend this place for service on a Hyundai. I love my Genesis and was sold on getting another one soon but not anymore. Genesis definitely makes luxurious vehicles, but the 'luxury' experience is non-existent.
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June 2023 by Dirk Diggler
I saw a bunch of roaches scurrying around both inside and outside the service dept. Gross. It's not like I'm eating here but I think if they don't care that there is a roach infestation do I really think they're doing a thorough job repairing my vehicle? If they can't splurge on an Orkin visit I seriously doubt they're spending money on training their employees and such.
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May 2023 by Cynthia Perez
Due to a paint and security recall, I dropped off my Hyundai Sonata on March 22, 2023, at the Selma Hyundai Dealership's Service Department. It is now April 25, 2023, and they have yet to give me back the car even though the original estimated delivery time was two (2) weeks. My main issue has not been that it has taken them a month to do the work -- the issue is that they grossly underestimated the timeline and failed to communicate adequately. To better understand these issues, I have outlined my experience below.1. Communication: The first issue began when I contacted them the night before the car was supposed to be ready. Usually, Hyundai will provide a courtesy call or text message letting me know the status of my vehicle. However, I had to make the call. In addition, the supervisor asked me to contact him -- yes, instead of contacting me (the customer) within a reasonable amount of time -- he asked me to contact him so he could check in with the 3rd party body shop. As a service provider, Hyundai staff should be trained to contact their 3rd party vendors ahead of time and contact their customers. It's called service! I have made more than eight (8) calls to the service department since March 22, 2023.2. Deadlines: As I mentioned, the original estimated arrival time was two (2) weeks, but that was not the case. They said it would take ten (10) days for the vehicle to be ready due to a mistake the service department made when taking photographs of the car. Yes, that's right -- 10 extra days. So my vehicle would be gone for a total of 26 days. I expected a courtesy call again but didn't get it. When I called, they said it would be another few days. Then I called again, and they said it was being polished. Then I called three days later, and they said it was still being polished. -- You see my issue?! -- I don't appreciate being strung along, especially when I have such a busy schedule and depend on my vehicle.3. Vehicle Rental: When I contacted the service department on the date of the original 2-week deadline, they mentioned I could use their service vehicle, but I could only use it for up to 50 miles per day. However, I work across California and have to drive to the Bay Area, Los Angeles, and Central Valley. In fact, I live in Los Angeles and visit my parents in Selma. I was counting on my vehicle to be ready no later than 20 days at most. So I planned my schedule and vehicle options accordingly since Hyundai did not provide me with a car rental for the first 16 days they had initially estimated. They would have provided me an option to rent a car with Enterprise, but I would still have to pay $17.50/day. Since tomorrow, 4/25, will be 20 days after the original 2-week deadline, I would have spent $350 to rent the vehicle. This vehicle rental policy is outdated, a scam, and needs to consider exceptional circumstances.The service department has been calm and collected in hearing me out. However, if this is how they deal with their vendors, that's also the problem. They need to research good 3rd party vendors in the area, keep them accountable for high-quality services, and ensure that they meet their deadlines. It should not take the 3rd party vendor three (3) weeks to complete a paint job. This is a huge contract -- a ton of vehicles are being recalled -- you would think the vendor would want to keep the business and the good PR. However, it's also the responsibility of the Hyundai service department to have the proper procedures and protocols to ensure that when vetting a vendor, the vendor has the capacity to communicate and deliver the services within an appropriate timeline.
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April 2023 by Stacy Dahl
This dealership might be okay if you are buying a new Hyundai but my experience was and still is horrible! I was interested in a used Volvo and lived in Walnut Creek so it was a longer drive. First they kept saying my monthly payments would be about what I was looking for - wrong it was about double. Then they told me if I drove all the way to Selma at the end of the month they could give me an amazing deal because of end of month quota. Wrong…they lied and gave me the same price. The rear view camera cover was missing and they told me “oh, we didn’t notice that.” It is now 9 months later and I have still not received the part. Not only have I not received the part but when I spoke to the same person that said they would send it to me they tried to gaslight me and told me that they had never spoken to me. Once again I called today and I am still leaving voice messages with no response. I have cancelled service appointments three times. They didn’t give me two license plates and didn’t get me the needed information about my registration. When I finally decided to take the car they put me behind all other purchases from both dealerships there and I was there from 5-11pm. The person who gave me a ride had to finally leave because we hadn’t eaten. The car stickers were ripped off incompletely and when I got it detailed the new company said the dealership didn’t detail the car was just lightly vacuumed. They do not care about people they care about the bottom line. No it wasn’t a new Hyundai but as a sales person you want to make sure referrals are getting out and a person is always a potential return customer. I would not recommend buying from this dealership. Reply to this if you would like more information.
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April 2023 by Richard Murnane
Selma Hyundai made the experience of purchasing a 2023 Hyundai Sonata Hybrid Limited as easy as possible. Especially after Credit Union denied loan after being pre-approved with letter in hand. Financing was able to get a better A.P.R as well. Salesperson Katia Ramirez, Sales Manager Jose Rodriguez and Financing Ahmad Kalbouneh worked hard and made purchasing and owning a new vehicle happen. Gave them my parameters for purchasing the 2023 Sonata Hybrid, and they made it happen. The best thing is that they had the vehicle on the lot, not in transit or months out like other dealerships. I would most certainly recommend making the trip to Selma Hyundai for your next vehicle purchase, check out the Hybrids, they are on par or surpassing the Camry Hybrid, and just a step behind Accord Hybrid. A lot of bang for your buck with almost all features that are optional on the Accord Hybrid & Camry Hybrid come as standard features on the Sonata Hybrid.
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April 2023 by R M
Selma Hyundai was Awesome, they were the only ones near Fresno that had the 2023 Hyundai Santa Fe Hybrid. Johnny B walked me through the whole process, making sure I was happy, and that I understood everything about my new 2023 Hyundai Santa Fe Hybrid, I got the car ? Thank you all @ Selma Hyundai you were great!
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April 2023 by Renee Flores
Katia and Ahmad were very accommodating they made me feel comfortable and really listened to what I wanted and made my dreams come true. Katia was friendly and knowledgeable and didn't pressure me I appreciated that. Ahmad went above and beyond to get me a great deal. I will continue to purchase my vehicles with Katia and Ahmad! Thank you! I traded in my Elantra for a 2023 Kona