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June 2024 by R R
These ladies are miracle workers. My dogs have short hair and shed like crazy but after a haircut here many months later my dogs get bathed with literally no more shedding. I will definitely be coming back once they need another haircut.
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April 2024 by Charles Lee (Charlie Costa)
if i could give zero stars, i would. we had an appointment we scheduled days in advance for our dog for 9:30am and we waited 5 HOURS! they eventually called us around 2pm and said they can’t fit our dog in the schedule??? apparently they had our dog sitting in the travel crate we brought her in all day long without any food or water! they didn’t let her out to use the bathroom either!
to the owner: my grandma’s caregiver yelled at you because this isn’t the first time an appointment at your establishment has turned into a 5 hour wait. next time you get a complaint, don’t try to manipulate the situation through a pity voicemail. we understand that you’re “only human”, but that humanity of yours also needs to be applied to the animals put in your care.
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January 2024 by Rose Coman
Don't bring your dogs, they keep raising prices every time you have your dog groomed. For my little Pomeranian is was going to be 75.00. I would have rated 0 stars.
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January 2024 by Lauren Horsley
Do not go here. I brought my Scottish terrier here last minute for a groom before family pictures and could not even have her in the photos she looked so bad. Her beard and skirt were uneven and much shorter than I explained I wanted. They also completely shaved off her eyebrows when I told the lady at drop off not to touch them at all. They have still not grown back over 2 months later. I was also quoted 3-4 hours and it took over 6 hours for my dog to be ready. The worst part is they cut her ear and did not mention the injury to me and I did not notice until I got home. My dog was embarrassed for several weeks, she knew she looked terrible. Will never be back.
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November 2023 by Glamm Creations
They been great , I’ve been taking two dogs for 3 years now
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October 2023 by Miranda C.
I went to Lories pet grooming being a local in Selma, knowing she has been open for years. However I had one of my worst experiences a pet owner never wants to experience. I got my dog with choppy hair, shaking, and balding by her eye from almost being cut. I called the shop when I got home and explained this is not what I expected or paid for in the nicest way possible, I was told to come back. I came back with my dog and as soon as we walked in I was greeted with attitude and not even an open ear from Lorie herself. My dog was absolutely terrified and held on to me like I've never seen before. Lorie informed me my dog was "moving too much" and that's why she couldn't do her best. (Which is understand but doesn't explain my dogs behavior, this was also my dogs second time being there and there was absolutely no complaints from her the first time) I was not offered any compensation, discount, or anything after. This experience made me never want to go back or see another dog being treated the way mine was. Please be careful who you give your fur-baby to.
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August 2023 by A Ordonez
$40 dollar fee to reschedule an appointment? Even when I called two days before? This is what I call a joke, also bad customer service. No thank you Lorie! ??
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June 2023 by VICKY COVARRUBIAS
Don't go there, they don't cut the dogs' hair as well as they say, they do a very bad job and they charge a lot, it's very expensive ?? ????its to bad this place
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June 2023 by Carmen Hill
Does a great job on dogs.
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June 2023 by Michael Garza
Asked for a comb out and bath for a shitzhu and I came back to a bald dog. I even said please dont cut his hair at all. 0/10
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June 2023 by maria
Horrible.They shave dog whiskers off and the cuts are very uneven.I felt so bad that i took my dogs here ,never again
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May 2023 by Steve A.
We took our two Yorkies this morning told us it would've been done by 3 to 4 hours didn't pick up the dogs five hours after told her that we needed the female just a trim on the body and short in the face which that didn't happen , male was supposed to be short all over face and body which his face is long on the left side and short on the right side, not worth $150 we spent I think I could've did this at home, For sure not coming back
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May 2023 by Yolanda Barron
Oso had a great experience today. I was so happy. Will definitely return in 6 weeks.
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April 2023 by Ida Perez
Excellent very professional "!! The Best of the Very Best
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April 2023 by Darth Neo
First time going to a groomer, got my Lil guy bac and they shaved his whiskers off. I called 10 diff groomers, and 10of10 said, "Why did they do that. Will never go bac.
