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February 2024 by Danielle Gutierrez
10/10 Recommend! Antonio greeted me in the parking and was very welcoming and the technician who worked on my vehicle was Miguel whom was very thorough on explaining what the issue was with my vehicle and made sure i understood what was going on and made sure i made it back on the road safely. Definitely recommend and will be coming back for more service
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February 2024 by Gregory Davis
This branch services both me and my wife’s vehicle and they always do good work. You want to be specific per what you want done but I think that’s reasonable. Can be pricey if need tires but with warranty it’s worth it. Good customer service as well??
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February 2024 by Gregory D.
This branch services both me and my wife's vehicle and they always do good work. You want to be specific per what you want done but I think that's reasonable. Can be pricey if need tires but with warranty it's worth it. Good customer service as well
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January 2024 by Megan F.
took my car in for an alignment after i got my steering rack replaced, i had an appointment at 9am, and was guaranteed that my car would be ready in 45 minutes to an hour when we dropped it off. i called at 12pm to see where they were at since it was well past the time they said it would be ready, and they said they hadn't even gotten to it! then Antonio gave me another guarantee saying that my car would be ready by 1pm. They just called and said they can't even do my alignment after it's been sitting there for hours. this isn't the first time it's happened either.
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December 2023 by George Hayashi
I always know where to get my tire emergencies turned into tire solutions at an affordable price. Yet the real treat is not just the popcorn and coffee , It’s the sincerely nice staff. Thanks again Selma Les Schwab Tires . Thanks Desiree
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November 2023 by Roberto Rodriguez
This is the only branch that I’ve seem to have the worst customer experience. No sense of urgency or time perception. The biggest thing they lack is following up with the customer to inform them that the car is ready. Good thing they’re hourly and not flat rate. They wouldn’t make it in a flat rate shop. Maybe they’d be more efficient if they spent less time gossiping amongst each other….
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August 2023 by Rachel O
Love this business...always tell you your options and great service on tires.
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August 2023 by Beriadan E.
Some of the best customer service I've ever had. Not only there fast and friendly. They even come out and greet you at your vehicle. That gives them a five star in my book. Keep up the great work Les Schwab, Thank you for your excellent service.
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August 2023 by utec selma
Amazing service! Very happy with the care and work here ?
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August 2023 by JILL QUEVEDO
Excellent customer service the young man found the problem I had with my wheel immediately after taking my car to several mechanics I highly recommend this bussiness thanks again les Schwab.
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August 2023 by David Guerrero
Called to get my vehicle jump started, they came out within 30 minutes and replaced my dead battery at the shop!!Customer Service! Off to work I go...
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July 2023 by barbara alatorre
Worst experience I have ever had at Les Schwab. I have been coming with my vehicles for years. Arrived early, not much activity going on, was quoted 45 minutes to one hour, which is fine. I would have no problem if it took twice as long, but as I was now into 3 hours and no communication from staff I asked "what is taking so long?" the manager Ricky informed me "it's hot, and his workers are not going to get a "stoke" to fix cars in the heat". There was more inappropriateness in this conversation, but the bottom line was he let me know, as a customer, my vehicle or my time was not important. It was a very disappointing experience.
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June 2023 by Eric C.
I got my oil changed today and since they sold me my tires I'd figure I'd ask about the warranty because I hit a pot hole. I started reading the fine print of their "best tire value promise" under the "peace of mind tire protection". Turns out they cover pot holes. Antonio of Selma les Schwab didn't think too much of me wanting it replaced and so I asked if he was ASC certified "yes" he says, then I ask if he's also ASC certified on tires and rubber, "yes" he says. Really dude?! He thought I'd be dumb enough to believe that so in response he says "fine, you got me bro" first off I ain't your bro. So I start to film him so I could take it to his manager, on the video I took he gets so fidgety because I've just caught him in a lie, instead of manning up to the little lie, he cowardly starts to laugh and ask "what even is that" and "why are you making this up right now" then he proceeds to ask me what my profession is (none of his business but ok) I'm a veteran I tell him. He says thanks for your service and then he tries to come at me with "do I have to trespass you" you've been here for and hour" like I've been there because I'm waiting for me car genius!
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May 2023 by Bolivar Rosales
Never going to another les schwab tire center the guy’s they’re didn’t even want to put air in my tires I had a flat and needed to get patch and said they couldn’t because the tires were not the recomended size they wanted me to buy new tires
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March 2023 by J Law
Responsive and professional. The staff at this Les Schwab location are friendly and try to help customers in need. I cannot recommend getting the warranty for their tires enough. Thank you for your service, and look forward to my return for future business.
