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May 2023 by Elizabeth B.
My husband and I traveled an hour and a half to look at their inventory, and I fell in love with the GV80. Our sales assoc. (Katiana) mentioned that the Genesis Scheduled Maintainenace would be provided to us via Complimentary Valet Services. Essentially, she said because there were no Genesis dealers in my town, the Selma dealer would pick up my car, leave a loaner with me until the service was complete, and return my car to me. We confirmed this when chatting with the service manager (Lamont). And we were sold! We even confirmed this terrific Complimentary Valet/Scheduled Maintenance promise when we signed the finance documents because we were so impressed. Three Selma of Genesis staff were all in agreement! Now that it is time for service, Genesis of Selma has negated their promise. For four and a half weeks now, I have tried to get Genesis Corporate involved in the matter for resolution but I have yet to be successful. Buyer beware, Genesis of Selma has dishonest practices. Please see the other reviews before making a purchase here!
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January 2023 by Kevin B.
If you want your car fixed and you did not buy from them do not go here. They had my brand new 2023 Genesis G70 not once but twice and returned it both times not fixed. I have emails telling them it was not fixed with videos backing it up. They also told me they think since I'm not happy my car isn't fixed I should go elsewhere. Also, see attached screenshot from the Genesis app showing my car at 8:56pm at the Brig Bar in Fresno while at Selma of Genesis. I notified the owners and upper management. They wanted a log from genesis. The screenshot should be sufficient. They did not care. I suggest staying away from this dealership.
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March 2022 by Pearl B
They were sooooo kind!!! They took in my car when I had an emergency issue!!!! Jose my service provider was exceptional, he was calm, kind and friendly. Her explained everything clearly and was a joy to work with!!!!! Thank you Selma Hyundai Genesis of Bakersfield!
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July 2020 by Rocio F.
Excellent customer service! My brother came in to buy an Elantra with the exceptional customer service he was able to buy it the same day. Thank you, Neida!