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March 2023 by Sam
I had a Quince on march 19th and got a limo for me and my friends. I had a blast. The limo driver was really cool, he had water for us since we were under age and he let us play music on his speakers. He dropped us off where we wanted and alway came back as soon as we called him to pick us up. I had a blast thanks to him. I would hire him again for prom night in a couple years.
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September 2018 by Irvin V.
Elite limousine was the best limo experience we have ever had! They are super responsive and answer any question you might have with ease. They showed up 20 minutes before the scheduled pick up time, and the driver was super polite and helpful. I highly recommend them for your limo needs.
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March 2018 by Gilbert Gonzalez
Great limo service. They exceeded my expectations. We booked a limo service for my friends wedding and we were treated like royalty. Highly recommend their service.
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March 2017 by angela Williams
BEWARE! If you are considered using Elite Limo, please think again!!!!! They will ditch your event at the last minute for a better customer/event and leave you stranded. I booked a limo for my daughter's 12the birthday party 2 months prior to the date. I knew it would be prom season so I wanted to have a limo booked before there were none to be had. I would call/text Elite Limo about every 2 weeks to confirm that all was okay for the date of my daughter's birthday (most of the time I talked to Sim). Even two weeks before I called and told them to charge my credit card (because they hadn't) for the deposit, so that I could be sure I had a limo reserved. The day before the party, Sim texted me and told me his limo had "broke". We went back and forth on how they would fix my problem because with less than 24 hours until my daughter's party, I wasn't going to be able to find a limo (on a saturday with proms). They told me that I was out of luck. I told them that wasn't acceptable and that we needed to work together to find a solution. They told me that had found a limo, but that they would have to charge me $180 more. I told them that I wasn't going to pay the extra money and that it was there responsibility to find a limo and fulfill their obligation to me as their customer. They laughed at me and told me they weren't going to spend their own money so I could have a limo. And they continued to tell me I was out of luck because they didn't charge the deposit (which I confirmed with them to do 2 weeks prior) and that they didn't have to do anything else at this point... I was just plain out of luck. Now, I don't have proof (yet), but I am 100% sure that they had a better deal with a prom party and so they ditched my in order to rent their limo for a longer period of time. So, needless to say my 12 year old daughter's Limo Scavenger Hunt party was ruined and this poor mom had to tell her daughter her party wasn't going to happen as planned. Honestly, please, please, please do not give this company your business! We need to stop bad business and sketchy business owners, so that they don't get away with illegal business practices. Only we the customers can stop this from happening. Their company ethics and unprofesionalism is part of who they are and if they ditch a 12 year old girl for more money, they will ditch you too! I am in in the process of proving that Elite Limousine and Limos 4 You are the same company... because that is who they said they could get an extra limo from for $180 more (if I would pay)... I called Limos 4 You to try and find my own limo as soon as they told me and Limos 4 You said they didn't have any and gave me the run around on the phone after I told them my situation with Elite Limo... In my opinion, I think they are all the same company.
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August 2016 by Vivian M.
They don't even deserve one star... They no showed on my wedding day!!! Per our paid in full contract they were supposed to pick up our bridal party and us @ 2:00 at wolf lakes and take us to the church. At 2:20 they weren't there. I texted because i thought they were lost. But they had no idea about it. First They said I never paid, then they said I never returned my contract in. So I sent screenshots of our emails back in March!!! Now trying to get my refund. At first they were only giving me a $50 credit, then they said 50%... I text him this morning and said I will be there at 12:00 please have my refund ready. He text back can you come at 5:30 so we can give you a cashier check. I said yes that's fine. I show up right at 5:30 and the office is closed /locked lights are off. So I called him. It goes straight to voicemail. I called him again and he answered. They don't value your time, when you have an appointment with someone you show up on time. A worker from the bussiness next door came to give me my refund in cash... So why not meet at 12, if you were planning on giving me a refund in cash??? Soo very unprofessional!!
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August 2016 by Michelle M.
Need a limo? So did we! We had booked this not so elite limousine service for my sisters wedding and they no showed!! After we called they had the audacity to tell us we never gave them a down payment, when we have email conversations and the contract that THEY emailed us after we PAID IN FULL 3 months prior to wedding! After they realized they "made a mistake" they wanted to give a $50 discount for a 30 min ride when we booked them for 4 hours! And all of these great reviews? They're friends of the owner and not actual customers! So unprofessional!
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August 2016 by Jenn M.
HORRIBLE HORRIBLE!!!!!!!!!!! on the day of my sisters wedding this limo servie was a no show!!!! called the guy and he said they had no contract so he than text me a copy of the contract that says she was paid in full and contract was signed and everything was ready to go... so I called him back to tell him he than apologized that he was sorry for the mix up and he was wrong!!!!! he ruined her day big time!!!! DO NOT USE THEM!!!!!!!BEWARE
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May 2016 by Angela W.
BEWARE! If you are considered using Elite Limo, please think again!!!!! They will ditch your event at the last minute for a better customer/event and leave you stranded. I booked a limo for my daughter's 12the birthday party 2 months prior to the date. I knew it would be prom season so I wanted to have a limo booked before there were none to be had. I would call/text Elite Limo about every 2 weeks to confirm that all was okay for the date of my daughter's birthday (most of the time I talked to Sim). Even two weeks before I called and told them to charge my credit card (because they hadn't) for the deposit, so that I could be sure I had a limo reserved. The day before the party, Sim texted me and told me his limo had "broke". We went back and forth on how they would fix my problem because with less than 24 hours until my daughter's party, I wasn't going to be able to find a limo (on a saturday with proms). They told me that I was out of luck. I told them that wasn't acceptable and that we needed to work together to find a solution. They told me that had found a limo, but that they would have to charge me $180 more. I told them that I wasn't going to pay the extra money and that it was there responsibility to find a limo and fulfill their obligation to me as their customer. They laughed at me and told me they weren't going to spend their own money so I could have a limo. And they continued to tell me I was out of luck because they didn't charge the deposit (which I confirmed with them to do 2 weeks prior) and that they didn't have to do anything else at this point... I was just plain out of luck. Now, I don't have proof (yet), but I am 100% sure that they had a better deal with a prom party and so they ditched my in order to rent their limo for a longer period of time. So, needless to say my 12 year old daughter's Limo Scavenger Hunt party was ruined and this poor mom had to tell her daughter her party wasn't going to happen as planned. Honestly, please, please, please do not give this company your business! We need to stop bad business and sketchy business owners, so that they don't get away with illegal business practices. Only we the customers can stop this from happening. Their company ethics and unprofesionalism is part of who they are and if they ditch a 12 year old girl for more money, they will ditch you too! I am in in the process of proving that Elite Limousine and Limos 4 You are the same company... because that is who they said they could get an extra limo from for $180 more (if I would pay)... I called Limos 4 You to try and find my own limo as soon as they told me and Limos 4 You said they didn't have any and gave me the run around on the phone after I told them my situation with Elite Limo... In my opinion, I think they are all the same company.
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May 2015 by Irene R.
I admit I procrastinated in choosing a limo service for my May 2, 2015 wedding. It never occurred to me that there would be a limo shortage due to all the proms. I called approximately 5 different companies and they all either had no available limos or tried to force me to sign a 6 hr contract when I only needed 3. One company even told me that if I found someone willing to do the 3 hours, they'd end up canceling on me. Needless to say, I was super nervous when I spoke with Jessie and he agreed to be my driver, especially since I read the negative review posted on here. I cannot thank Jessie enough for calming my jitters and reassuring me every time I texted and called him; right up to the day of the wedding! (Yes, I was a lil crazed) He didn't even stress me out and demand payment before speaking to me, unlike my photographer!!! Please don't hesitate contacting Jessie, or retaining Elite Limousine.
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May 2015 by Joey K.
We used Elite Limousine for our wedding and could not have been happier with their services. The entire process was totally stress free. We were able to change times and locations multiple times without a problem. We had two limos, the Hummer and the Escalade. Both limos were fantastic. They were extremely clean, stocked, and spacious. We had a large number of guests traveling in the limos and there was plenty of room. The sound and lighting systems in the limos made for great ambiance and we were able to plug in our phones and have full control over the music. Both drivers were on time, friendly, professional, and safe drivers. They stayed with the limos the entire day which allowed us to leave stuff in the limos and get into them as often as we needed. There's nothing worse than running around looking for the driver when you need something out of the limo. We had a large party and had both limos booked for the entire day. There was a lot of downtime and several different locations to travel to and they had a great attitude throughout and were extremely accommodating. We will definitely use them for future events.
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April 2015 by Mary C.
I love Elite Limousine very awesome prices! and have very nice limos also kept well cleaned! Jesse is the person to contact very professional and also well mannered such a gentlemen!. Never had an issue with customer service! They always work around your schedule and what times are best for you! Deff the limo service you want to use! :)))
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March 2015 by Sami S.
Unprofessional and lacks customer service skills. I spoke to Jessie regarding booking a limo for my wedding and he assured me I would have a limo. I been trying to contact this unprofessional Jessie person to make the payment and I still have not heard back from him (It's been 3 days). I texted him (ignored) and tried calling which he sends to voicemail. My suggestion is to STAY AWAY and don't waste your time. There are plenty of other limousine services in Fresno area that would love to help you out.
