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November 2023 by Alexis Masters
Such a fabulous service! Peppy, my little 2004 Honda Coup, needed her periodic oil change and tire rotation, but The Neighbor’s Kid took excellent customer care to the next level when they identified and fixed serious issues with Peppy’s suspension. By the time she came home, Peppy sounded and rode like a much newer car! Thanks, Zack and his stellar crew for exceptional work!
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November 2023 by April F
Absolutely amazing customer service. Found an unsafe issue and fixed it immediately. Showed true concern for my safety! I will definitely use for all my future needs. Excellent price
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October 2023 by Val Osman
Had an emergency and Erik and his guys went above and beyond for me. Diagnosed the problem, ordered parts, and performed the maintenance all within a couple hours. Erik also explained what exactly was going on with the car, and helped me understand what they were doing and why they were doing it. Absolutely incredible service! Picking a mechanic is hard, but The Neighbor's Kid makes it easy :)Services: Electrical repair
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September 2023 by Lauren Garriques
I brought my 2010 Chevy Traverse to Erik and Zach after the steering failed. They came to my property for free to do an estimate, and identified the problem which was a completely shot left control arm and axle. They replaced both for an extremely fair price that was less than half of what other mechanics were quoting me (and let me keep the parts they replaced)! Incredibly honest, kind, and knowledgeable, I’d recommend them to anyone.Service: Steering & suspension repair
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August 2023 by Diego Castaneda
I brought in my 2015 Fiat in for a diagnostic because I had an engine warning light on. Erik and his son, Zach demonstrated great knowledge about my vehicle and were really easy to work with, explaining to me in everyday language what was going on with the car. They had me fixed up with a new part that addressed my problem in no time at all and at an exceptional price. Obviously, not every car problem can be addressed at this speed, but I was really impressed with the care and diligence and the passion they show in getting the job done. 100% will go back to them and am happy to endorse as a great local business you can trust with your car.Services: General repairs & maintenance
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August 2023 by Dylan Pierre
I knew Erik and Zack personally before using their services. They seemed nice and professional people and when my car needed fixing, they got me in fast. My car was throwing me a check engine light, a difficult one to diagnose; the dreaded P0420. Before any work was done, they explained the process that was necessary to undergo to ensure that no unnecessary repairs were made and those that were made would be only beneficial. They maintained great communication throughout and took me through the work they were doing. I recommend Erik and Zack, they both do a great job.Services: Auto exhaust system repair
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August 2023 by Todd Gray
Erik and Zak are awesome! They were able to assist me with a very difficult alternator bolt removal and completed the work the same day I brought the car in. Many thanks!!
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August 2023 by Ken Rhoads
Over the past two days my wife and I both had super service on our two cars with Eric and Zack. Super fast, excellent communications throughout and very fair pricing. If you’re in West county this is the place to take your vehicle.Services: Steering & suspension repair
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July 2023 by deathfangz 73
After another local shop informed me that my car was not worth the cost of repairs and charging me $250 for that assessment, Erik and Zack agreed to take another look. Free of charge, they ran a thorough and efficient diagnostics panel, discovering that with a few minor parts and repairs my car would be safely back on the road in no time. Imagine my relief! They were more than just professional - they were patient, compassionate, honest and clear. They didn't just go the extra mile..they went an extra 450 !I highly recommend The Neighbor's Kid, and will be returning to them for all my automotive needs from here on out. Thank you Erik and Zack!Services: Auto battery replacement
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July 2023 by Joshua Swanson
I highly recommend The Neighbor’s Kid automotive repair.The owner, Erik, and his son, Zack, are great people. Erik and Zack picked up my CRV for me, offered a diagnosis and path forward, and returned the vehicle. All for zero charge. (Complex/expensive AC issue to be handled by an AC specific repair shop).Think about it that. Erik spent multiple hours on my car and didn’t charge me a dime. I tried to pay him when he dropped the car off and he refused. That is exceedingly rare these days. Erik and Zack are straightforward and won’t BS you. They tell it how it is and give you solutions. It’s your choice to do it or not. I highly recommend them.
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July 2023 by Laura Turner
Call they came out looked over my car told me it’s my Alternator and Water pump an then I took it to them , Well I never expected the Awesome Service I received ! Zac n his Dad parter are Amazing Went though Thoroughly told what needs to be done , then went to itExcellent job Trustworthy Honest explained on what n why showed me everything they didReasonable price Excellent work Respectful Best Place to take your Vehicles ! My only Mechanics from now on! Thank you Zec !!!Services: General repairs & maintenance
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July 2023 by Jay Stone
Highest integrity and expertise. Five stars.Services: Steering & suspension repair
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May 2023 by Ryan Walsh
5/5 stars- Erik and Zack are amazing! Very genuine/authentic and trustworthy. They even came and picked up/dropped off my car in Rohnert Park.
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January 2023 by Brianna
Over the new year weekend my fiance and I drove the 2 hours for a 3 night stay at a Russian river hotel.On our second day we decided to take a rainy day drive around the area.While we were driving we started having car trouble, so we stopped and Googled local mechanics.We found "The neighbors kid auto repair" and decided to take our chances. We were only a mile away! ??Unannounced, we arrived at a beautiful property and called from the car. Erik answered the phone and informed us he was on the property and kindly invited us in. We had intruded on he and his sons lunch brake! They stopped eating to help us.Erik explained what he thought the problem was and what the best and worst case scenarios would be as well as gave a price range for the work if he didn't find anything worse than expected.We decided to go forward with the repairs. He then DROVE us back to the hotel personally!! The conversation on the way to the hotel was easy, light hearted and pleasant.We really felt supported!Long story short, he had our car fixed the very next day!We could not believe the level of care and service we received and could never thank them enough for the quick action, unwavering honesty, above and beyond communication and fare pricing!!We were able to leave a day early directly from picking up the car and make it home safely before the storm got really bad! ??We HIGHLY recommend"The neighbors kid auto repair"!! ⭐️⭐️⭐️⭐️⭐️
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December 2022 by Christine Dengler
Very kind, thorough service! Eric and Zack went above and beyond to repair my car and at a great deal! Thank you for being so accommodating!!
