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April 2024 by Tim Conger
Could not be more pleased with their services. Excellent customer service as well as fast repairs. Erik , Zack and the whole team are top notch in my book!
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March 2024 by Emma Bills
My fiance went there to get a quote, and after giving him an estimate over the phone, the in person quote came back THOUSANDS higher. We understand completely things come up once you get into the vehicle, but when asked about the discrepancy the owner became incredibly defensive and aggressive, coming to the point of even using profanity. These people are shady and unprofessional, I would avoid them at all costs if you want to be treated civilly, definitely strike me as people out to take advantage and over charge any chance they can get.
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March 2024 by jaebede
Great people are very knowledgeable about their work. Do great repairs
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February 2024 by Caden Kunkle
Very nice employees, Zach especially is always fun to talk to, probably the last honest mechanic around. Helped me fix my truck, and helped me get the parts when I wanted to fix it myself while answering my questions. 100% recommend
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February 2024 by Liseli Walan
What an AMAZING find! I was in town on the Friday before New Year's from Los Angeles, when the check engine light went on in my car. I was going to wait to get it fixed, because I didn't think anyone would be working so close to New Year's. Erik answered the phone though and was ready to help. His meticulous diagnostics and repairs made my 2006 Toyota Corola run like new! He explained everything to me in detail, and even took photos of the problem for me to take to my home mechanic, who had over-torqued the screw on the gasket cover. This meant that oil was spewing all over my engine. I had been driving a time bomb. Not only did Erik fix it, he also power washed my engine. What service! Now my car drives like never before. He also surprised me by fixing the clock, which hadn't worked in years. The pricing was more than fair, and his work was precise, as well as efficient. He was so good, that from now on I'll be driving up to visit my friend in Sebastopol and having Erik work on my car while I'm there. The garage that he runs with his equally accomplished son is a real gem!
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January 2024 by Rhonda Merritt
Eric is professional, knowledgeable and honest. Looking forward to having him do some repairs and upkeep on my car.
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January 2024 by Kevin Cornish
I dont write a lot of reviews but had to provide one for The Neighbor's Kid Auto Repair. Finding a qualified, dependable, reasonable auto repair shop[ is a challenge. I had used several others in the Sebastopol area in the past few years and was generally dissatisfied with almost all. I recently had the need to replace the alternator and perform some electrical work on an old Subaru and this shop had good reviews on NextDoor so I gave them a try. They were a delight - curteous, helpful, completed the work on time, very reasonably priced, and left me very satisfied. So when my truck would not start over the holidays, and they offered to get me in for a look, I had it towed there. They addressed my problem and also did some overdue maintenance work inc;luding tune-up, gaskets replacement, belt replacement, etc. and the truck runs better than ever, and at a price less than I was quoted by another local shop for just the tune-up. I am taking my wife's car there next week for a brake job. Great people and work!
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November 2023 by Alexis Masters
Such a fabulous service! Peppy, my little 2004 Honda Coup, needed her periodic oil change and tire rotation, but The Neighbor’s Kid took excellent customer care to the next level when they identified and fixed serious issues with Peppy’s suspension. By the time she came home, Peppy sounded and rode like a much newer car! Thanks, Zack and his stellar crew for exceptional work!
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November 2023 by April F
Absolutely amazing customer service. Found an unsafe issue and fixed it immediately. Showed true concern for my safety! I will definitely use for all my future needs. Excellent price
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October 2023 by Val Osman
Had an emergency and Erik and his guys went above and beyond for me. Diagnosed the problem, ordered parts, and performed the maintenance all within a couple hours. Erik also explained what exactly was going on with the car, and helped me understand what they were doing and why they were doing it. Absolutely incredible service! Picking a mechanic is hard, but The Neighbor's Kid makes it easy :)Services: Electrical repair
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September 2023 by Lauren Garriques
I brought my 2010 Chevy Traverse to Erik and Zach after the steering failed. They came to my property for free to do an estimate, and identified the problem which was a completely shot left control arm and axle. They replaced both for an extremely fair price that was less than half of what other mechanics were quoting me (and let me keep the parts they replaced)! Incredibly honest, kind, and knowledgeable, I’d recommend them to anyone.Service: Steering & suspension repair
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August 2023 by Diego Castaneda
I brought in my 2015 Fiat in for a diagnostic because I had an engine warning light on. Erik and his son, Zach demonstrated great knowledge about my vehicle and were really easy to work with, explaining to me in everyday language what was going on with the car. They had me fixed up with a new part that addressed my problem in no time at all and at an exceptional price. Obviously, not every car problem can be addressed at this speed, but I was really impressed with the care and diligence and the passion they show in getting the job done. 100% will go back to them and am happy to endorse as a great local business you can trust with your car.Services: General repairs & maintenance
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August 2023 by Dylan Pierre
I knew Erik and Zack personally before using their services. They seemed nice and professional people and when my car needed fixing, they got me in fast. My car was throwing me a check engine light, a difficult one to diagnose; the dreaded P0420. Before any work was done, they explained the process that was necessary to undergo to ensure that no unnecessary repairs were made and those that were made would be only beneficial. They maintained great communication throughout and took me through the work they were doing. I recommend Erik and Zack, they both do a great job.Services: Auto exhaust system repair
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August 2023 by Todd Gray
Erik and Zak are awesome! They were able to assist me with a very difficult alternator bolt removal and completed the work the same day I brought the car in. Many thanks!!
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August 2023 by Ken Rhoads
Over the past two days my wife and I both had super service on our two cars with Eric and Zack. Super fast, excellent communications throughout and very fair pricing. If you’re in West county this is the place to take your vehicle.Services: Steering & suspension repair
