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November 2023 by Richard Livermore
Our dogs have gone there for years. Simply the best boarding kennel we have ever used.
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September 2023 by Alanna Iverson
This is the only place we trust sending our pup when we go out of town. She comes back tired from playing, and always hops on the shuttle from the Presidio with so much eagerness that we know she loves it too! The vetting process can be a bit much, but it’s worth it to know that she’s only with other well behaved dogs and won’t come back with bad behaviors she didn’t leave with. Highly recommend and price is similar to some daily dog walker rates!
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June 2023 by Michele N.
My dog has been going to Tappen Hill for "summer camp" for 14 years. This is an incredible place: lots of space, wonderful caregivers, and our dog runs in joyfully whenever we arrive. We have never once worried about our dog while he was there (mostly because we know dogs there are not aggressive). On our last stay, Christopher and his team recognized a critical care incident related to our dog's ongoing moderate heart failure. They rushed him to a 24 hour vet on a Sunday morning, where he received medicine and is now doing fine. They communicated so well via phone and email, even though we were 5,000 miles away. I can't recommend this team highly enough. Make reservations early- they book up for a reason!
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May 2023 by Marianne Bee
Don’t have enough experience yet but a pretty place.
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April 2023 by Al C
Impressive doggie facility. Staff is professional and reflective of the owners' empathic love for man's best friend.
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March 2023 by Pete G.
Best boarding and daycare! All dogs are temperament tested and put in appropriate play groups. My dog absolutely loves it there and has made many friends. Can't wait to get out of the car when we arrive.
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February 2023 by Cheryl Pole
Dog heaven.... Prices have gone up but still worth it. Great care for your dog when your gone. Zero worry.
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January 2023 by Scott Killips
Tapper Hill is a great facility with a fantastic staff. You know it’s a great place when your four legged friends jump out of the car with their tails wagging when you arrive.Shuttle service is a big timesaver
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August 2022 by S. A.
We are very happy with Tappen Hill and our pup comes home happy and healthy. The screening process is thorough and I can understand that it could be frustrating for people. Especially if it's decided it's not a good fit for your pup. Ours did do the initial evaluation, the 24 hr. evaluation and then we actually did (at their request) a 48 hr. stay to see how he'd do. He's younger and has a lot of "play" energy and they wanted to make sure it would be a good fit for him and the other dogs. We are very happy with the care he gets while he's there. He's full of energy, loves to play with all other dogs and is sweet as can be. I appreciate the vetting process because I know he's safe and well cared for as well as the other dogs. We hope that he can continue to stay at Tappen Hill as he gets older and further matures.
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July 2022 by Cindy J.
We have used Tappen Hill for more than 10 years. Our previous dog loved going there -- she would wag her tail with excitement as we pulled up to the gates. Our new puppy is showing a similar reaction after staying at Tappen Hill twice in recent weeks. The vetting process is extensive (which I greatly appreciate). While I can understand the frustration posted here by people who are told that their dogs are not welcome to return, I was surprised to see so many negative reviews. Over the year, I have met many dog owners in Marin and Sonoma Counties who LOVE Tappen Hill. Even though we drive about 45 minutes to get there, we highly recommend Tappen Hill (if your dog can attend) -- it's clean, run by professionals, and they are hyper-vigilant about making sure the dogs staying there are up-to-date with vaccines, etc.
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May 2022 by Yaahmee T.
The owner requires you to go through hoops to even book an evaluation. We filled out a new client form, submitted the proof of vaccination, and talked to an employee about our dog with no red flags. Yet, despite it all, the owner decided to change the age requirements to disqualify us. The owner should just learn to get their unreasonable list of requirements straight instead of lying to tell us no. Thanks for wasting peoples time. Just say, "no new clients" instead giving people the run around with your personal bias.
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March 2022 by john S. g.
Sad change in the style at Tappen. Our labradoodle seemed to love it there and they seemed equally happy to board him. They now seem to us to be over busy and, again our personal opinion, intolerant of the slightest tendency for dogs to bark and do what dogs do. It's their call of course which dogs they accept, but after an almost six year hitherto excellent relationship it is disappointing to be told they won't take our dog any longer. So, it is probably best for us to advise would-be clients to go elsewhere.
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December 2021 by Tom S.
Since my 2012 review I've boarded my Labrador retrievers here at least 3 times per year while I travel across the globe. This place is super competent. Staffed by professionals. The facility is clean ad well organized. The play yards are tidy. Three's a couple of splash fountains for the pups who love getting wet. My girls upon arrival run to the office entrance because they are so excited to visit again. Pretty exclusive place. Your dog will need to be temperament assessed before being allowed to stay here. Strict vaccination requirements. I've seen and evaluated 10 other dog boarding places in Sonoma & Marin counties. This one is the best.
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November 2021 by Salsa D.
Don't trust these people with your fur babies! We went for an assessment with our 5 month old sweet pure bred black lab. Our lab puppy has just noticed female dogs in the past week. He put his paws over the other dog in a non-threatening manner while playing, which the other dog also did the same thing at times, and the lady there whipped our dog with a leash twice, making him yelp both times. We left and will not be returning ever. This person did not ask to whip our dog with a leash and then suggested we do this after she did it. There are other ways to handle this with positive reinforcement. This is abuse. If this was in front of the owner, what will they do behind closed doors? In addition, what does the owner tell her employees on how to handle behaviors , and how does this turn out after individual perceptions and any lack of judgment take place? No thank you. She also told us she doesn't take barkers, which he doesn't bark abnormally. What dog doesn't bark though and what happens if they do? I hope this experience did not cause him to distrust boarding facilities or people.
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October 2021 by lee
havent been there but my parents and dog seem to really love it
