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April 2023 by Diamond Dave Patocchi
Rock Your Menu Here At Sebastopol Safeway ? ?????
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October 2022 by Dennis Horne
Great pharmacy staff !!
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May 2021 by Sandy DeVries-Troxel
Staff and pharmacists are great.
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February 2021 by O FT
I am done with this Safeway! Over the past month I have bought sour milk, moldy cheddar, sour tofu and now moldy tortilla chips, yes moldy tortilla chips!!! Did not know that was even possible. All of these items were opened within 3 days of purchase! What is wrong with this place?
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October 2020 by Windsor Kid
Their website states they have senior hours 3 days a week 7-9 am. I called last month to confirm, and I was told they stopped that back in June. I advised them to update the hours info, but the website still shows senior hours. Very unprofessional.
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June 2020 by Jeremy Wesler
I was at the Safeway late last night when they were apparently having issues with one of the scales. The guy "in charge" for the night shift moved the checker to the side, pulled up part of the scale, took his mask off, and BLEW ALL OVER IT, all over the checkstand, the conveyor belt and the scanner.
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April 2020 by Robert Carl Maier
Customer spacing on the way in. the Groceries stock was full and the selection was delightful. The lines were spacious in-and-out quick.
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March 2020 by Stephanie Shor
One of the cashiers at this location ripped me off
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September 2019 by Richard Schnur
Don’t give out free balloons something about a helium shortage
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August 2019 by Scott H.
Why is there a filthy homeless encampment in the south parking lot ? Stinks of urine and open defecation . Hypodermic needles lying in the gutters . What happened to Safeway ? Garbage and Drunk drug addicts LIVE in the parking lot If they allow this filth how can they be believed that the keep the store sanitary ?
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June 2019 by Sandi Y.
I haven't had any problems with the employees. That have always been very helpful. My compliant has to do with the deli specifically the sandwich counter. I've ordered sandwiches several times and each time they've been so-so but the last couple of times has done me in. When I ordered a specialty sandwich off the board I had to tell the deli person what went into the sandwich. They should know or have a cheat sheet to guide them instead of asking the customer what goes into the sandwich. Also, as my sandwich was being made this person kept smashing the cheese, onions, etc. into the bread. I have to say my sandwich was pretty flat by the time he was done. One last thing is how slow they are at making the sandwiches. I've ordered sandwiches at other stores and never have to wait as long as I have at Safeway. I spent about 20 minutes at least with 2 other people in front of me. Needless to say I'm done with their sandwiches. It's not worth my time or money. Even the lady in line in front of me wasn't happy with the service and the amount of time it took. Safeway - Your deli department needs training!
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May 2019 by Diane D.
I'll update this if I visit again. For now, this review is based on my visit Wednesday, May 29, 2019, at approximately 4pm. The store seemed well tended to. I did not use the restrooms. It was clean and the carts were corralled. All departments seemed clean and well organized. I don't usually noticed employee interactions much, I generally smile and say "Hi" and go on my way. I needed help in Produce and noticed 2 employees busy stocking. As they walked past customers they didn't make eye contact or acknowledge people. They seemed rather dour. I figured they were under deadlines and just found what I needed myself. I went to the self-check out line and what a fiasco! My first item wouldn't ring up and they blond attendant came and helped me without a smile or pleasant attitude. She walked away and the issue immediately happened again. She came back and did her thing. I questioned her about some markdown items and she answered my questions acting irritated. I asked her if she would stay while I rang up the next. She said it would work and walked off. It. Did. Not. Ring. Up! By this time the lady was visiting with a friend (or maybe a customer). I tried to get her attention again (this is the 3rd time now the register isn't working), but no, she's too busy visiting. Apparently her chatty conversation was more important than helping customers. I guess she's around 45-50 years old, old enough to know how to pleasantly interact with people! Another lady noticed I needed help came over and put in her code and rang the item up. I asked her to stay and she started heading off with a quick "It'll work now", I immediately tried to ring something up and it Did. Not. Work. She turned and said let me carry your things to a full service register and he will be able to ring you up a lot quicker. I appreciated her help. There was only one person in line and the male cashier finished ringing his order up quickly. Then he immediately started to ring mine, however, the other customer's items weren't bagged so ours started to merge right away! I thought the cashier would stop, but nope. He kept ringing things up. The other customer quickly grabbed some bags and bagged up about 3 full bags of groceries. I asked the customers if it's normal to bag your own groceries here and he rolled his eyes and said "Don't get me started on this guy (meaning the cashier), and no. It's not normal". I had to reach around the credit/debit card reader to bag my own groceries because clearly he wasn't going to. The cashier never spoke to me. It was the oddest thing! Usually the sign of good manager is happy employees. Based on this one visit only I can only assume either the management is lacking and this is a very unpleasant work environment or the 3 floor staff I interacted with are very unhappy people and perhaps shouldn't be in customer service. Store atmosphere and cleanliness is great. Service and friendliness - non existent.
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May 2019 by Larry D.
I have had none of some other reviewers experiences at this Safeway. I go between 6 and 10 am and, at that time, there is ample parking. I have introduced myself to the employees and have learned their names and they ask me, by name, how I'm doing and I, in turn do the same. It's all in how you treat people - you want better service, be nice. The shelves are well stocked and I have had even the assistant manager help me find something. The Just4U app and coupons have saved me up to 53%! As for long checkout lines, take the opportunity to say something nice to the person in front of you. I have started up many time-consuming conversations this way and the line moves along without frustration. A perk: There is a Starbucks on site and they make great beverages and, yes, I know the Barristas and one of them always says, "goodbye" as I leave, even if I have not visited them. Rethink your view of this store location and give it another try, go in with a positive attitude, stay off your phone, keep the kids in control, and say, "hello" to the employees and, you'll have a good experience.
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April 2019 by Aaron Quinones
Super friendly staff! Sorry lines and easy to talk with
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March 2019 by fred d.
This review isfor the deli. It is the cleanest/ best deli at any Safeway I have been to. Doreen behind the counter has GREAT customer service skills! She always makes sure everything is freash! Her chinese chicken salad is the BEST!
