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September 2023 by Corey L
Sadly after nearly a decade of taking our cars to Pete's, my mother and I will no longer be doing business with these folks. Their rates have gone up significantly to $157.71 per hour and they did not disclose this rate or the number of hours it would take for the brake and sway bar job in either the estimate or the final bill, just the grand total. I find this practice to be deceptive and although they have been honest in the past, the practice of hiding important numbers until the job is done doesn't sit right with me. $1025 for labor on this job was incredibly high so I can no longer recommend this shop to anyone in the area.
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August 2023 by O'Neill K.
Pete's was recommended by my friend who's a local and known the owner a lot of years. Their reputation for fair dealing and quality work certainly matched my experience here.
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July 2023 by Ellen K.
I brought my car into Pete's two weeks ago to get an oil leak checked out. They charged me $150 and told me they didn't find any leak and my oil is fine. Two weeks later the oil light (as well as several others) came on in my car. I called Pete's and asked them to look at my car again free of charge, since I'd already paid them to identify the issue and they hadn't been able to. They said I'd have to pay the same amount for them to look again. Given that they weren't able to identify the issue the first time, I'm not interested in paying another $150 for them to maybe find the issue and will be visiting another mechanic:
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July 2023 by Edgardo Cuevas
Good service reasonable price
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June 2023 by Abbey Bosar
Excellent customer service! They do a thorough check of my car every time I get an oil change. Thank you!
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November 2022 by Sanford Sanford
These guys really helped me out in a pinch. Super pleasant to deal with and reasonable
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October 2022 by Cate H.
I really really wanted to like this shop because we've been looking for an alternative to the Ford dealer. We set up an appointment at Pete's and dropped off our Ford F 250 truck for a safety check (we tow horses with it) and routine maintenance. My husband carefully explained what we wanted done before we dropped it off and again to the receptionist the morning we dropped it. The receptionist told us she'd call us that day. Not only did she not call us, but when we called her the next day they hadn't even started the work. The next day after that (Day 3) my husband called again to check on the status and they say "oh, yeah, it's ready." But when he inquired about what work was done, he was told that because we hadn't put on much mileage since the last time the truck was worked on, they didn't need to do much to it. My husband reminded them we wanted it checked out carefully - and at minimum the oil changed - because we use it to haul horses, it's a 2001 model and we can't have it break down while hauling. They eventually agreed to do an oil change and check the fluids. The bill was over $400. I get that labor prices have gone up, but their communication was terrible and it feels like we got charged quite a bit for a small job. Still looking for that alternative to the Ford dealer...
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September 2022 by Samantha
Came in for a pre-purchase inspection, they made sure I was informed on the value of the car and checked smog history and gave me an overview of everything, even found evidence of a repair not on carfax, which was fine. Fantastic service, friendly and helpful staff. Highly recommend.
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June 2022 by Leticia F.
We got the best service here, honest, reliable and fast, we are not from this area and they took great care of us didn't over charge I highly recommend them.
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February 2022 by Martin Dragonfly
I have been taking all my vehicles (Cargo Vans, Mazdas, Volvos) to Pete's for many years and have consistently received relaible, professional and really personable service.And I always know I am going to get straight up communication and dependable results: Thanks Team Petes!!!!Services: Brakes
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November 2021 by Patrick M.
Only place I go in Sonoma County Love these guys Thanks for taking care of us... Pj Malone and his SUV
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November 2021 by Shawn P.
I went in to have my wheel bearings check out. I was told it was an electrical problem on my 2007 Prius. They insisted the screeching and humming noise was a failing electrical problem with the generator. They charged me about 130 bucks for the diagnostic. I took it to Freeman Toyota and they replaced the wheel bearings and the screeching and humming noise disappeared. .... I drove the Prius 2200 miles to Wisconsin with zero issues. Beware of these guys ... They can't diagnose wheel bearings on a simple car They should really refund my money.
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November 2021 by Sandy S.
We bring our 3 cars to Pete's automotive and I can honestly say this mechanic is trustworthy and affordable. His team is super nice, they will answer all your questions and are very transparent. I recently bought a used car and Jason did a full inspection, which led me to buy the aforementioned vehicle. 3 weeks prior, he did an inspection on another used vehicle I was interested in buying and recommended that I did not purchase it. I think he saved me a lot of money. Thanks Jason!
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November 2021 by Jeff S.
Customers car was parked and displayed on this mechanics lot for sale, I bought it thinking it was in good shape, found out that it has electrical problems that neither mechanic or customer disclosed, cannot recommend a cheater! Find someone honest to do your mechanical repairs!
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October 2021 by Samantha Wendt
Came in for a pre-purchase inspection, they made sure I was informed on the value of the car and checked smog history and gave me an overview of everything, even found evidence of a repair not on carfax, which was fine. Fantastic service, friendly and helpful staff. Highly recommend.
