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July 2024 by donald eagleton
Staff is so incredibly rude . I ask if there was a dressing room and got yelled and by the meanest old lady .
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June 2024 by Becky Zatsman
The employee who helped me drop off a donation was friendly and helpful and the process was very easy. Note that there are several items they don’t accept (see pic), including some items not listed like curtain rods
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February 2024 by elle malone
High price store. Found a pair of martini glass and was high price for this placeOne Lenox martini glass was priced for $6.00Seriously ? Even the used dresses were high like $10 & worn out….I’m an avid shopper & I see what is happening here …
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January 2024 by Marina Rivera
I am always disappointed when I try to donate I call the say yes when I get there they don't take my donations
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December 2023 by Sandy Guerriere
Nice selection of numerous items.I liked the store. Bought 2 items.Thank you.
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July 2023 by Hank Kern
This place has good prices, and one employee in particular, Jessie, such a kind person.
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July 2023 by Mr. Roger C. Fardig (***JYNXD***)
Price's are decent for what the items are. Recyclable Clothing's & Housewares
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November 2022 by Ben Garduno
I always find something good and at a reasonable price
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March 2022 by L.B. Z.
Pulled up the other day to drop off some donations. I set an item down on the ramp and turned to walk back to my truck for more stuff and the donation manager yelled at me "Hey, you can't set your stuff down there! You have to put it in this shopping cart." Which was about 2' away, she just didnt want to pick it up herself... Well, the cart was full and I told her so and she said to set it on top and they would swap out the carts as I filled them up. I explained I had a lot of items in the back of the truck, could I borrow a shopping cart? Nope, I would have to move my truck closer. Ok... so I did that and slowly started taking things out of my truck. Slowly, because I had to get in the back of it so I could reach things. Climbing in and out of my truck bed is hard, it's a tall truck and I had to do it like 10 times... As I was bringing things to her, she kept saying "Ma'am, we don't take this... or we don't take that..." and it was normal stuff, like sporting equipment or camping gear... I was getting pretty frustrated. What a pain in the butt. They barely took anything. It was a waste of my time. Next time I will just stick it on the curb with a free sign.
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January 2022 by SF Native M.
Helpful staff, easy donation process. This is a busy store, so it's worth checking back frequently if you need something specific.
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December 2021 by G. W. H.
I happened to stop into the Sebastopol Goodwill and although I found a couple of things that I really liked the 2 female staff I spoke with were extremely unpleasant. Unhelpful when asked a simple question, snarky when they answered a question and seemed very unhappy and downright grinchy at the payment desk. I made a casual comment about something I was buying and the reply I got was... some kind of "I'm gritting my teeth, I hate all the customers but I'm forced to be pleasant. I HAVE to seem pleasant but really FU" reply. Very disturbing. I've enjoyed browsing Goodwill for many years and never had a bad experience with the staff until now. These two women were SO unnecessarily unpleasant and offensive. Maybe they were having a bad day? Maybe they got into a spat with each other? I worked at a busy pediatric front desk, often with parents who were impatient and worried so I know it can be difficult but we would never have gotten away with such attitude towards the people we were serving. On the plus side, the male staff who DID answer my question was very helpful and nice UNTIL the snarky one took over and basically said the same thing he had said. Ack! Will I go back? Maybe, but there are other shops with better staff where I wouldn't feel like a burden on their day.
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February 2021 by Nachelle T.
This review is for the donation process only. We've had past experiences with GW where we brought furniture that they weren't accepting (although the website stated otherwise) and had to bring it all back home. Having learned that lesson we called ahead of time and asked what they were and weren't accepting. During this time many GW are at capacity for certain items and in need of others. Staff was professional and friendly over the phone and told me which items they could accept. So when I arrived - I let the person know that I had called ahead to confirm the items. This made the process easy and seamless. The only slight negative is that they didn't ask if I wanted a receipt for tax purposes. Not sure why but Salvation Army always asks. Other than than this I think people will have a good donation experience as long as they verify ahead of time. This also cuts down on GW parking lots becoming a dumping ground of unacceptable items as I've seen in the past
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January 2021 by Mije S.
Clothes were overpriced for a thrift store and comparable to prices at Ross. Staff seemed distracted, but nice. Everything was very neatly organized, but mostly women's clothing. I found a cute cup for $1. Good store for kitchen stuff.
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November 2020 by Larrie Goldsmith
You never know what treasures you may find here. The search is usually well worth it. The staff has always been very friendly and helpful.?
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November 2020 by Marlen F.
Good stuff but the employees are EXTREMELY rude. Compared to other goodwills, this one is not welcoming at all and sense negative energy.
