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December 2021 by Caitlen S.
Analy vet is my new go-to! I brought in one of my chickens in the same day, as they had a last minute cancellation. I'm so impressed with their competency and patience both over the phone and in person. Due to Covid, they're still doing curbside pick up, so I can't imagine how great the services in person! I will definitely start bringing my animals here, Not only are the prices great, Their compassion and empathy show. Dr. Baldwin is the most competent and wonderful vet I've seen, Breaking down the animals diagnosis and easy to understand terms, but also taking as much time as you need to explain. I've heard wonderful things about Analy vet from others but never myself until recently. Continuous customer now! (When I need to of course.)
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September 2021 by Don L.
Analy Veterinary remains the best! Our dog Pia, who didn't realize foxtail season is officially over by Fall, got a big one up her nostril, on a Saturday afternoon no less. Analy was two minutes from closing and Monday was already mostly scheduled, but staff promised to try getting her in on Monday. At 7:45 Monday morning I got a call to bring Pia in for foxtail removal by Dr. Baldwin, her usual vet. This hospital's ability and willingness to remove foxtails from certain dogs under sedation, rather than full anesthesia, saves a fortune for their humans and seems much easier on the animal. As usual, the vets and staff here are highly capable, well-informed, responsive and caring; moderate fee structure is another big plus.
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September 2021 by Karen R.
I would like to acknowledge the great customer service I experienced with Sam at Analy Vet hospital this past week. While vacationing in Yosemite our little dog, Jill was stepped on by our 75lb Doberman, Jewell. It appeared as if Jill's leg was either broken or dislocated. I did not have the ability to google search an urgent care Vet hospital, but I did have phone service. I called Analy Vet, spoke with Sam and asked for assistance. He spent over 15 minutes finding Vet urgent care hospitals along our route home and Jill was able to be seen within a two and a half hour drive from Yosemite. I cannot express enough gratitude for the kindness and professionalism Sam provided to us. Thankfully, Jill's injuries were only soft tissue and she is back to joyful herself. I highly recommend Analy Vet hospital!
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June 2021 by Dr. John S.
Omg! Unbeknownst to us, on a walk, our golden doodle ate some THC in Jenner (really, it wasn't ours!). He began having neurological symptoms after an hour. Ataxia (swaying, imbalance), flinching, small spasms. We were scared. The folks at Analy were incredibly kind and helpful. They diagnosed him accurately & quickly. We are sooo grateful to them.
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December 2020 by Margo A.
Clinic used to be great, but the quality of care has gone down so much that it's not worth going to. I transferred my animals records to my new vet, and it was discovered (after confirming with Analy) that Analy had recorded doing treatments that were never actually administered... and they charged me anyway. 100% fraud.
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December 2020 by Kathie B.
Dr. Alexander is fantastic and the entire staff is terrific too!
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November 2020 by Nikki S.
Sorry I meant to review for another vet. My bad. Don't know how to delete this.
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November 2020 by Sandy R.
I called to ask about cost and availability to get my kittens fixed and they would not give me the price(s), not even a range, with our first coming in for an exam ($110). My family and I used to take or animals there in the 80's and I liked them then but I thought this was weird and inconvenient. I give them 3 stars because the girl who answered the phone was really sweet.
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October 2020 by Jake A.
Our first visit was fine with a proper dx and recommendation to remove 2 soft tissue growths. When I received the call in the parking lot (covid protocols) to discuss the findings, they started by reading from the wrong dogs' chart. The surgery was fine and instructions delivered appropriately. The return for suture removal was okay, however we differed in opinion as to whether the sutures were ready to be removed and on the presents of an infection at one of the surgical sites. Having been raised on a dairy and stitching cows teats and other body parts, I did not see evidence of infection when the dog was delivered to me in the parking lot. Nor did I give the dog any of the antibiotics that I had to purchase that day, but fair enough, I was willing to acquiesce to the Dr. of VM. to the opinion. The final visit is the one that is simply unacceptable. We brought the dog in again for suture removal. The dog was delivered to us in the parking lot. That day we went out of town in a hurry and upon our return realized that the sutures on the incision on the hip were removed, however, the sutures on the back of the leg were missed and not removed. This is an egregious failure to perform! The covid situation and not being able to be in the exam/treatment room with the Vet is problematic, but is no excuse for this to happen. The covid situation simply means that you have to up your game and be better at paying attention to details and communications. Any thing less is unacceptable. I removed the sutures from the back of the leg so all is fine. We stopped bringing our dogs to Analy due to overall performance of the staff but due to bleeding from the growth they were the only ones that could deal with the dog in a timely manner. We gave them another chance, but to that end, we will avoid bringing our dogs to this clinic in the future.
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July 2020 by Elisabet K.
Disclaimer: This review, in entirety, speaks directly to the reception staffing the incoming calls at Analy Vet. As a medical professional myself, in the human realm, I was aghast at the lack of professionalism and focus when I called to inquire about appointment availability as well as to inquire about the presence or absence of social distance related protocols and appointments they do or do not have in place. When I attempted to outline our situation and inquire how they might be able to assist us and inquire if infact they had appropriate social distancing measures in place (our city and farm vets are on the east coast near our properties in those states but we are currently on the west coast property due to Covid-19 lock down and our own familial immuno compromised risks associated with travel at this time prevent us from traveling anytime soon), as well as to explain the suffering and manifesting symptoms of one of our hounds; the individual with whom we spoke was dismissive and rude. She cut me off when I attempted to elaborate with respect to his (our beauitful lab-pyrenees boy) manifesting symptoms, offered no compassion, only saying that their next appointment was many days away. When I asked her a 2nd time (one would hope a medical facility, would preface their introductory calls with their current Covid-19 protocols in place as we must do in human medicine and as many non medical facilities and companies across this great nation are doing) to address my question regarding social distance safety protocols she vaguely mumbled, " we do have some in place," to which I had to then ask her to further elaborate. She did not. She rudely restated they only had availability on Monday as if to rush us off the phone. What a disastrously unprofessional intake call. I would be embarrassed if my staff responded with such a high level of callousness and unprofessionalism. For this reason alone, and as we believe in team work and that all members of a medical support team (doctors, nurses, emts, receptionists, janitors) are equal and must thus all equally strive to an equally as excellent and present job to ensure all patients human and non, receive the care they deserve; we will seek assistance, advice, support and professionalism elsewhere. It is my humble experience that if one or more members of a team are unprofessional this is often an indication of systemic unprofessionalism within any practice. But, I will not presume anything or hope otherwise. A true shame in a time when all who walk this great nations must come together in all medical and non medical practices to support our fellow citizens. Again, to be clear, this a review of the reception and incoming portion of a larger medical business which does not in any way lessen the validity of the review and which also speaks to a larger need for perhaps a more cohesive, present, friendly, personable, patient and aware individual tasked with the very crucial job of receiving incoming calls and chanelling them appropriately. This does not speak to the presence or absence of medical competency and compassion of the veterinarians on staff, but instead speaks to equally as crucial members of any and all medical support teams, in this particular interest to the individual taking incoming calls who fell far short of professionalism and seemed devoid of empathy and patience. As such, we are reviewing one portion of the staff that work at this business in accordance with our own small business belief that every member of all medical teams are equal and thus equally responsible for a positive and kind patient experience. Here's to hoping for a kinder, more professional experience elsewhere. Perhaps she was having a bad day, we all have bad days but there is no excuse for unprofessionalism nor space for it in today's world full of need for more love and morw compassion. If you are reading this, we hope your experience far, far exceeds ours. Be well and stay safe, healthy, humble and as happy as is possible in today's trying times.
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May 2020 by michelle d.
Dr. Baldwin and her lovely team were able to take care of my cat with appropriate social distancing and still make us feel welcomed and included in the exam (while I sat in the car outside the office) via phone. Much appreciated!
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December 2019 by Jordan S.
I have used this vet to care for my dog and I tragically and suddenly lost her. I brought my sweet girl in to be cremated and the whole team there was so kind and compassionate of my loss, from when I brought her in to when I came in sobbing to pick her up. A woman who I had never met before Lisa, came home and gave me a big hug. It was so comforting. They went above and beyond and provided such a gentle and compassionate approach during such a hard time. In addition I have always been happy with the care they gave my dog when I would bring her in for vet visits. Wonderful staff, front office back office vets and all in between. Thank you Analy Veterinary Hospital. I hope you know how much you have touched my heart. I will be back to you guys and reconnect anyone looking for a vet here
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November 2019 by Kim Brand
I love Analy Vet Hospital and Dr. Alexander so very much! I love pugs and they have all received top notch care from Analy Vet. The care and knowledge that the doctors and staff have is the absolute best and I couldn't imagine bringing my sweet animals anywhere else!
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September 2019 by B H.
I love the staff and how warm they are with both the people and animals. I have a challenging cat. When i've boarded him there (yes, they do cat boarding), they know how he hates to be cooped up so they let him out into the room, stack the towels up so he can perch on them and look out the little window in the room to the lobby. The reception staff make it a point to go and visit him throughout the day which he loves because he loves people. They are also mindful of him not liking other cats and make sure to keep all animals safe. When i go in for health matters, the staff is really good about reviewing alternatives to treatment and revealing price options...just completely thoughtful. I had a cat previously and brought him here. They were so great with him too. I don't have enough wonderful things to say about Analy Vet Hospital
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June 2019 by Stephanie Stepanka Atwood
Dr. Jessica Baldwin and all people who work at Analy Veterinary Hospital are amazing. Very loving, knowledgeable and professional. We are so happy that they are taking care of our dogs Mona and Tiger
