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March 2024 by chad wilson
Luis helped me so good!
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March 2024 by Cree
I have spent multiple weekends trying to resolve a very simple trade-in and or adding a new line to my service. Each visit was met with its own snags consisting of at least 4 hours each time. The employees had very little order the wrong phone the first time upon my return trip I had to wait on the phone while in store to get this issue resolved long story short it wasn't resolved it was poor professionalism and I'm very disappointed I don't recommend going to this location for AT&t products or sales
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February 2024 by rebabro broche
LUIS was amazing. Definitely went above and beyond for me. Was extremely patient and very smart about resolving my problems. He made the process as good as it could possibly have been.
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February 2024 by Steve Mortenson
Store visit was great! Very helpful, got all my data back.
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January 2024 by Andrew Rodriguez
I recently had the pleasure of visiting the AT&T store in Sebastopol and received exceptional customer service from Juan. He was not only knowledgeable about the products and services offered, but he also went above and beyond to ensure that all of my questions were answered and that I felt confident in my decisions.Juan was patient and took the time to listen to my needs and preferences before recommending the most suitable options for me. He was able to explain complex technical information in a way that was easy for me to understand, which I greatly appreciated. He also provided helpful tips and suggestions that I hadn't considered before, which made my overall experience even more valuable.In addition to his expertise, Juan had a friendly and welcoming demeanor that made me feel comfortable and valued as a customer. He treated me with respect and was genuinely interested in providing me with the best possible service.Overall, I am extremely satisfied with the customer service I received. The dedication, knowledge, and professionalism were impressive and made my visit a positive and enjoyable one. I would highly recommend to anyone in need of assistance with their AT&T needs.
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January 2024 by Anastacio Pena
Go to my dude Casyn he really helped me out
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January 2024 by Nancy Diller
I had issues with my IPhone while visiting CA. I went into this store and was helped immediately and problem solved. Very helpful staff, thanks Casyn.
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January 2024 by collin goodrich
Casyn was great really good customer service will be back!
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January 2024 by Brian Young
Cayson is awesome and such a helpful person! Y'all need more people like him!
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January 2024 by Amanda Cruz
Staff is very friendly, helpful, and know what they are doing!
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January 2024 by Jojo Dean
Great service, employees are very helpful and polite.
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January 2024 by Brittany Semides
I went to AT&T to get some help adding a new line to my plan for my grandpa. Juan was super helpful explaining the process on transferring the phone line and answering my questions! I would definitely recommend him to family and friends!
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January 2024 by Jorge Gonzalez
This is the second time I’ve been to this store and I’m very impressed with the customer service and attention to detail here. I don’t usually write reviews but this store and its employees deserve it. I purchased new phones for my family and I & couldn’t haven’t gotten a better deal.
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December 2023 by Jay Lopez
Usually I hate going into cell phone stores because of previous experiences. But that changed with visiting this AT&T store! They were all so helpful especially a young gentleman, I think his name was Juan.Explained the whole cellphone plan clearly and even left with a new iPhone. Thank you guys so much for all your help and making it such an easy process!
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December 2023 by Casyn Garcia
Absolutely amazing customer service at this location! I spoke with the two managers here and they were both very knowledgeable. Highly recommend.
