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December 2023 by Carolyn DiMaggio
TERRIBLE CUSTOMER SERVICE!!!! Do these people forget whose taxes pay their wages? RUDE RUDE RUDE!!!!!!!!
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December 2023 by Cesar Hill
One good service the government provides. thank you.
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October 2023 by Unita Martin
The person who assisted me was mean but she was not mean with the next person maybe because I am Asian. Workers in this kind of job need a lot of training on how to deal with people. They are not just there to get paid. They were there to assist customers that brings money in the City.
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October 2023 by Amanda Wagner
I went on line to find out what I need to do to have my mail forwarded since I have recently moved. It said I could do it on line or in store. So I drove to the post office, waited in line to be told " We don't do that here. It must be done on line. " that's not what it said on their website and I should not be forced to do things online.
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March 2023 by Cuazzy N.
I needed to get a passport for my son done as soon as possible for an international trip. We were lucky to find an appointment the next day coming all the way from Millbrae, CA. - it wasn't busy and we were taken care of immediately. The woman there took care of us exactly on our appointment time and took the passport photo of my toddler son. We were out and about 15 minutes tops!
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February 2023 by Hadier Morsy
The senior man working there is so ride and mean not professional at all. I stepped by this office to dropoff a package and it was long line so he not helping me and gave me a tape it is not good scratch and hurts my hand so i used other one. After that I backed to him he talked to me as not customer but as homeless or thief I don’t know why?! He asked me so bad front of all customers on line to bring the tape to him and i told him i am already put it on other counter. He refused to help until bring the tape back. Then he told me the tape is wrong and gave me my package by very bad and rude way. He was good with all customers front of me but with me was very very rude and he impressed me front of customers.He actually discriminated person.I am will talk to the head quarter about that because all agent should be nice not mean like this guy.
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November 2022 by Alexia J.
Moved into a new house almost two months ago. A month ago, we called about getting our P.O. Box locks changed, Said that it should be done that Saturday or Wednesday, considering those are the only days they'll do locks. They also mentioned to expect a call once completed. No problem. A week after they said that, we called up to ask about the issue. "We haven't gotten to changing your locks yet," was the only thing they told us other than to continue waiting. Now, we've waited 1 full month to get them changed and nothing. No call or information on when it should be done. Not sure what else to do, especially since we have bills to pay and we can't receive our bills out of the mailbox. Very very slow and disappointing....
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November 2022 by Paddy O.
Love this location. Great parking. Small lines. And the staff are very nice. Super efficient.
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September 2022 by Shane V.
I usually expect weird people to be working for the US postal service. This location really lives up to that stereotype. The employees here as a whole are rude, and unprofessional. Always in a bad mood, never greet me when i walk up to the window. Also good luck getting a straight answer or any help. I drive miles out of my way just to avoid this place.
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August 2022 by Rotimi Orimoloye (Orims)
Drove 76 miles from San Jose to apply for a passport at this location. I had to.It was the nearest one with a not-too-ridiculous available appointment date.Arrived late, but was treated with understanding. ☺️ Thank you
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August 2022 by Adelina A.
Worst post office ever. In the past two months my mailbox has been broken I needed to get in contact with them to go about fixing it and and each time they never answer the phone.
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July 2022 by Michael C.
Surprisingly busy post office. They had a great staff. Most everyone was friendly. But I'd like to give a shout-out to Maronites. She squeezed us in a few minutes early.
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April 2022 by Hi.
I used to avoid this post office. I stopped going to it for 2 years and drove to Marina instead(I ship 20+ packages a day, every day except Sunday). Anyways, I decided to try it again for the past month and it's been great. They actually scan in my packages when I leave them at the counter now. Before they would go un-scanned. Was very annoying but glad to see things have changed. Employees are great ? Will update post if anything changes.
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April 2022 by Ignacio R.
There are 2 women that don't have manners with other people. Their rude!! These two women don't know the definition of having manners with other people.
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January 2022 by JayR
Was supposed to receive my package on the 11th, but was sent an email saying it was running late. No problem. 3 days later still no update, so I decided to call to see if I could possibly pickup my package since it was only a 20 minute drive. No answer.. At this point, I’m just going to drive down to the post office and demand my package from them. I hope they investigate this post office. A lot of stories I’ve heard from other reviews are saying their items are “missing”. I suspect someone is just plain stealing people’s packages.
