Came in to get my tires rotated which were done promptly while I waited. I have had a great experience with my Tesla both in terms of the quality of the car and the Company’s service. The service folks are friendly and the atmosphere isn’t as frenetic as dealerships I dealt with in the past
January 2024
Megan in delivery in Monterey sea side was great at listening to an existing issue during non weekday hours, asking productive questions, and helpful providing guidance towards a positive resolution.
September 2023
As far as a dealership is concerned they care little about customer service. Ignored as we walked in the door, had to ask for help, ignored again, rebuffed and decided to walk out without a test drive. Save yourself time and go to San Jose where they’re professional.