-
July 2024 by Helmut Schonwalder
After looking for specific HP printer cartridges, many places, no one had them in stock. Checked with Staples and they carried just what I needed for one of my Client/Friends. Staples in Seaside provides excellent service, a large selection, and friendly folks to make shopping a fun experience. I highly recommend the Staples store. Helmut Schonwalder (professional IT technician) 07/12/24
-
July 2024 by Dean Provence
Great service from store manager
-
July 2024 by Suzanne Johnson
The only place left around for face to face assistance with purchasing office products. All the employees have always been very helpful and courteous with me.
-
July 2024 by Maithili Shembekar
While the store is good, the restrooms need attention
-
July 2024 by Robert E Collins
My recent visit to my local Staples store was good. The merchandise I need was in stock. The items I took in to recycle were processed easily. The cashier was friendly and apologized for the wait time, which was not an issue for me.
-
July 2024 by Idonas Hughes
Friendly and helpful staff.
-
May 2024 by Darleen Sherratt
Nice check up for my computer. Free at Staples.
-
May 2024 by Ana Cristina Potoret
The lady at the print center does a great job ignoring you if you need help with the scan and printers. Wow, just totally useless.
-
May 2024 by Julia Ventura
I went in to have some wine labels printed last week, it was on Thursday around 12pm. Prior to going in, I called first and spoke with a gentleman to ask if that was something they’d be able to help with and get printed for me— which, yes, they were able to do. On the day I went in, the girl working that day and time was very helpful and patient. I wish that I got her name! We successfully got the labels printed with just a couple of edits on my end before the final print.
Fast forward to today, based on my experience just last week I thought I would be able to get another page of labels printed no problem. However, the female that was there (around 12:30pm) right off the bat just had the worst customer service; her tone and demeanor was already crappy. She told me that I could use the self printer to do what I needed to do, without any guidance. First of all, label printing is a specialty thing, in my opinion. Hence, the reason customers go to somewhere like Staples to get special things printed. I was kind of caught off guard so I mentioned that I came in just last week and the person working was able to help me no problem. I won’t get into the other details after that but I did try to use the printer and do what I needed to myself.
I just feel like overall this employee hated her life and didn’t wanna do her job. All I needed was one sheet printed which had 4 labels on it. And all that I would’ve needed to do was forward the label I created to their email, give them my sheet, and they print it. It’s so quick. It would not have taken away from the other projects.
-
May 2024 by Janey Given
Dear Staples store in person AND detail online are very very helpful and truly easy to purchase…..And when received, you may return and thankfully get your credit back.
-
February 2024 by Ivy E.
I brought two Amazon packages in for return. As I was looking up the scan codes on my phone the associate took one of the packages and put a sticker code on it. She then scanned the code and told me that it was not returnable to Staples. I said "what, you haven't scanned my bar code yet." She exclaimed rudely, "yes I did ma'am and this isnt returnable!" I was shocked"no I said I haven't pulled up my codes yet." Once again she told me "I did scan your code!" She then calls over to the manager and tells her she scanned my code. The manager took over and had no trouble actually scanning my return codes applying stickers and making the return. INCOMPETENCE AND RUDE! Unbelievable how confrontational and unprofessional, that associate was. She was quick to raise her voice to me call me "maam" and tell me I got it wrong when in fact she was wrong! Never again will I choose that store for anything. Pitiful!
-
February 2024 by Ashley K.
Lady at copy/photo was very helpful so thank you for your help today. I appreciate it. As far as the male employee at the front check out, you were rude when I was asking a question for help. Should probably adjust your tone of voice when speaking to customers when you don't know how to help someone. Just an fyi for the next person with an issue with their card not working at the self printing machines, you can kindly help them buy offering to charge a gift card with a few dollars so they can use the machines.
-
January 2024 by Nicholas Shake
Staples always has everything I need. I usually go here to drop off and pick up printed . marketing materials for one of the restaurants. The print quality is always superb. Awesome colors and they almost always get the cut on the materials perfect. If you need a quick professional print job, I highly recommend Staples at this location.
-
December 2023 by Tiffany S.
I stopped in here yesterday looking for a box. I almost walked out and a nice lady stopped and asked me if I was finding what I needed (I wasn't) and she directed me. I found 2 boxes for less than $10. UPS wanted $12/ per box!! Needless to say I was pleased. The store is bright and clean. Since we lost Office Depot this is the go to for office supplies. They have print services on site as well. I came back today and bought a mouse pad. I returned because the lady was so nice and helpful yesterday. Thank you!
-
November 2023 by Shaniece Cason
I'm a local small business owner and I have used their printing services a ton over the last few months. A few days ago I went in to pick up some prints for my mom and had no major issues aside from being blatantly ignored by the woman manning the printing department, and my moms prints weren't laminated as she had requested. I brushed it off because a super sweet guy ended up helping me with everything and they laminated the pages at no additional charge, so fine.A few days later I went into the store to pick up some prints for my business that I had ordered online. The same woman (ARELY) who had completely ignored my existence when I went to pick up my moms prints, ended up helping me. After she gave me my poster she randomly decides to ask me if I paid for the prints that I had picked up for my mom the previous day. I was taken aback by the question and the insinuation behind what she was asking. I told her I had, and then asked her to elaborate on her question and why she asked me that, to which she had valid no response. For context, the prints that I picked up for my mom were literally $1 and some change. I've never stolen or walked out on any type of bill in my 30+ years of living, so I was extremely insulted by the question. I spoke with her manager and let them both know that I'd be contacting corporate. Her manager seemed upset and disappointed but only offered to "speak" with the employee. I have worked in sales and customer service for 12+ years and I understand that there are times that your words and intentions can by taken out of context, but I think that this employee was fully aware of what she was asking and the impact that it would have, and if she wasn't, then I think that this is a hard lesson that she needs to learn.I am a black woman so not really sure if she was trying to racially profile or just be a horrible person in general, but if you print anything there I highly recommend avoiding the girl with glasses in the print department. She's extremely rude.
