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August 2023 by First Last
Psychotic experience. This guy is unprofessional, meets problems with a violent threat and for some wild reason, he thinks he is intimidating. When he goes to a posture of violence and it doesn't work out for him, then it ends, he breaks contact. Then this coward has the gall to go to the police.Then the police contact you. This guy is unhinged, unpredictable and then tries to use the police as a retaliatory tool, when his childish threats don't pan out. I thought this guy was out of business.Very unprofessional person, unpredictable and should be avoided.
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November 2022 by Sharon Flannagan
You never know what to expect from a used car dealer, but let me tell you Otis is outstanding and I highly recommend. Honest, and it's no wonder he's been in business for 44 years. I found the perfect car, great price and Otis was quick and efficient with the paperwork. He even took the time to register the car at DMV for me so I didn't have to wait in lines. All these things, and the fine details of his expertise made shopping here a pleasure. And last but not least, Otis Auto sales was recommended to me buy my close neighbor who had purchased two cars from Otis, and followed up by my best friend of 50 years who had purchased 5 cars from Otis. all with total satisfaction.
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March 2022 by Kisoon Lee
Otis is a very honest man. When we tried to sell our sedan back to our original dealer of an European manufacturer, we were somewhat disappointed with their low offer. We wanted to get a different estimate from a third party. That's when we came by Otis because a gentleman at Lexus dealership strongly recommended Otis to us. Otis told us very honestly what the deductions would be based on the leather seat conditions and some minor dings. His offer was much higher than the dealer. Not only Otis gave us a much better deal to save us lots of money, but also he made all the complicated paperwork so easy, fast and simple. He is indeed professional and down to earth.
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September 2021 by **CyberSpace 21 EPL StellarMass13** (ROKbodhi123)
I purchased a van from Otis some years back. I took a friend to look around at his inventory earlier today. Otis was a fair and respectable man as far as I could see. He is willing to negotiate and begins with a fair price. He doesn't cut corners, lie or bust balls.FairStraight forward, thorough and reputable.*For some who strictly go by KBB he may seem a little too north. However even older vehicles that are in good to supreme condition "These Days"; November of 2020, are actually selling for a much higher price. KBB alone for pricing doesn't take into account current real time US Supply and Demand Expectations and Ability/Inability to Pay IE Pandemic, Jobs loss, disenfranchisement from political parties etc [especially like new and regularly maintained]. Otis seems to set his prices accordingly.
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December 2020 by EPL StellarMass13
I purchased a van from Otis some years back. I took a friend to look around at his inventory earlier today. Otis was a fair and respectable man as far as I could see. He is willing to negotiate and begins with a fair price. He doesn't cut corners, lie or bust balls.FairStraight forward, thorough and reputable.*For some who strictly go by KBB he may seem a little too north. However even older vehicles that are in good to supreme condition "These Days"; November of 2020, are actually selling for a much higher price. KBB alone for pricing doesn't take into account current real time US Supply and Demand Expectations and Ability/Inability to Pay IE Pandemic, Jobs loss, disenfranchisement from political parties etc [especially like new and regularly maintained]. Otis seems to set his prices accordingly.
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May 2020 by Michael Davis
Got a good deal,Very professional,very polite..
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February 2020 by Amanda Diaz
I had the best experience with otis! My brother and.mother bought a car from him and now I did. The car is perfect clean, purrs, brakes were checked, and he gave me.the best deal on it. I wont go anywhere else. Thank you so so much otis!
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February 2019 by Donna Littlejohn
I was completely satisfied with the vehicle as well as the price. It was fast and I was on the road in no time. You can certainly trust that he is giving you the best prices around. Thank you Otis for everything. Donna
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November 2018 by K M.
Wow! I rarely go on yelp to post reviews but I have to let people know what a great experience and great guy Otis is! My Mother recently lost her husband (my Dad) and her car was wrecked by my brother. She has had the worst time lately and has little money. She wanted to go take a look at some of the car lots in seaside and we ended up at Otis' auto sales. She found several cars in her price range, and he was so honest and not pushy, and genuinely cared about her situation. Is this guy for real!? Seriously in this day and age and a car salesman to boot! He was an Angel to us today. He treated her so kind and she found the most perfect car for her and he was aware of her financial situation and it worked out great. I saw a genuine smile on my Moms face for the first time in a while and I owe it to this guy! Thank you for being patient and kind, listening and giving sound advice. This kind of service is hard to find but we found it here. Thank you.
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September 2018 by Jackie Jack
Otis was awesome. Great to do business with him. My friend bought a car and when I am ready I would like to do business with Otis. I keep looking on his site. When I see what I want I will go. Otis is a man of his word. After buying the car, there was a minor issue with the front Right brake. The next day we took it back to him. He went above and beyond in having it repaired. Quickly and at no cost to my friend. I do wish I bought one of the two I was interested in. I regret not doing it. He was offering me a great trade in price on my truck. One day I will do business with Otis again.
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July 2018 by Hope Erin
I sold Otis my Durango. Since then I have received almost $1,000 in fines from running threw tolls, running from parking police, parking in no parking zone ect. Don't sell him your vehicle!!! He just don't know I'm taking him to court and he will pay these fines since he didn't do the legal thing for transferring the title. Very Unprofessional.
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March 2018 by Ann D.
Went to Otis Auto Sales to find a good used car (1st car) for my son. Otis took me around the lot and shared the specs and safety options of the SUV's I thought would be good choices. Â When I asked him, "What car would you sale your family member?" he pointed to a car.... (hummmm, thought I wanted a SUV?). But once he helped me understand facts on what a young driver expects in today's world, I had to agree. And with the cost of gas rising, he was right! He so kindly assisted me and we made it a surprise for my son. Â I will never forget the look on his face when I brought my son back and he drove out of the lot, a look of speechless joy. Â All of this was made possible because Otis cares. Â Thank you again!!
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March 2018 by K T.
We recently bought a car from Otis. He did not tell us that the car had been in a serious accident and he'd obtained it from a salvage yard. In fact, when we tried to negotiate the price, Otis dropped the price by half and said he'd give us a great deal since we had purchased a car from him before. He told us if any maintenance was needed within 30 days he would cover it. The car immediately had engine issues. He refused to pay for the dealer to repair it and would only have "his guy" work on it (who had checked it before we bought it and said it was good to go). We compromised and paid half to have the dealership repair it. Two weeks and $3,200 later the engine light came on again, for a different reason, and now requires an additional $1,600 of work. To top it all off, it's been two months and we haven't received the registration in the mail as promised. We went to the dmv and were told he'd never submitted the paperwork to change the title. I'm amazed that Otis is able to operate this business. I don't know if he is intentionally manipulative and scheming, or simply neglectful and unqualified to do his job. Regardless his cars are unsafe and he is VERY difficult to communicate with.
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November 2017 by Tom J.
Otis doesn't remember me but I knew him 45 years ago when he got his first car salesman job here in town. Nowadays, I see him around where he's a popular regular and supporter at all the local car events. I don't know for how long but I know he's had his location for decades now. I live near the Otis Auto Sales lot. I had a couple of well used 90s vans I wanted to trade in for something newer and for about 2 years I have been walking by checking out vans on the lot. It's hard to find a used van that's not worn out. About 3 days ago I eyed a new arrival 2004 Astro / 150k mi, passenger van that was priced right but this one was different. I've been around used cars for almost 50 years myself and I can say without doubt, that this is maybe the cleanest 10+ year old used van I've ever seen. I had to look hard to see any signs of wear anywhere. I made my deal with Otis, got more for trade-in that I thought I would get and left feeling a little like I took advantage of him. I had to fix a broken vacuum line to the vent control that is common to that model and I replace the serpentine belt cause it was stretched and squealed some. Overall, the transaction was courteous, professional and without concerns. Thanks Otis. Nice dealing with you. GVSmith.
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July 2015 by Ed Farris
Called because I was buying a car from one of his customers and wanted to ask general questions about the car and to find out if he had any service information. He was super RUDE, hung up on me and when I called back to ask him if he would answer the questions from the customer that bought the car from him, he said no anything you want to know has to be sent through the mail. He then hung up again. I WOULD NEVER BUY ANYTHING FROM THIS GUY....I agree with the mechanic who left a review. SHADY, BEWARE!
