“I went in today to send a package and called minutes after leaving to change the shipment and address. Aaliyah answered the phone and was extremely kind and patient and walked me through changing the shipping method and changing the address. I am so lucky to have worked with her. 10/10 would recommend!”
“I went into UPS in mid valley today. I was greeted by Candace who was really nice, professional & helped me with everything needed. Would definitely go to that location again!”
“I am thankful for this UPS store in my neighborhood since I have frequent drops.
All employees are nice but Barbara is especially helpful. It’s always nice to see her friendly face! ?”
“Under new ownership now, Michael and Kylee have created a wonderful, clean space with gifts and plants in addition to offering shipping, live scan and notary services. Michael is always helpful, uplifting and a joy to talk with. He goes above and beyond what you need! The mailbox service is reliable, safe, and easy to access. I highly recommend this business. Go in--you won't be disappointed!”
“Visited Pacific Grove UPS today. And Mandy was the girl behind the counter. She was super friendly and knowledgeable on how the best way to ship my package. If there.
Was 6 stars? I would give her all of them.
And a new car.!!”
9:30AM - 5:30PM
3785 Vía Nona Marie # 108, Carmel-By-The-Sea“I need to return FedEx package, choose to go there, even review was not so stellar, because I want to go Carmel close by where I live & don't want to waiting.By my surprise he was very helpful & explain to me well, how to return FedEx packages( I didn't know you that, you need to bring original package with return item) anyway I was very impressed by whole thing, and thank you!!”
“Eric was amazing and so helpful. He went above and beyond to assist me in getting a package packed and sent out. I have been here several times and always have enjoyed his pleasant customer service skills and overall professionalism. Thank you Eric!”
8:30AM - 6:30PM
266 Reservation Rd Suite F, Marina“Everytime I go in here the employees are knowledgeable and kind. Even if I ask a silly question or am not prepared. They guide me without having to do it all themselves(packaging). Today, I saw the manager(don't think he had a name tag: light brown hair, Caucasian) handle each customer with care while having a line. He is amazing”
9:30AM - 5:30PM
3785 Vía Nona Marie # 108, Carmel-By-The-Sea“I need to return FedEx package, choose to go there, even review was not so stellar, because I want to go Carmel close by where I live & don't want to waiting.By my surprise he was very helpful & explain to me well, how to return FedEx packages( I didn't know you that, you need to bring original package with return item) anyway I was very impressed by whole thing, and thank you!!”
“The help I received from Martin with my art project. He was able to print what I needed quickly so I could get back to my instructor at asilomar. Thank you Martin for all your help this morning!”
“This is my business of choice for shipping stuff. I do a lot of mailing and have tried all the other places in town. These guys get it done and occasionally do me a favor. Sometimes when I'm in line I do hear irate customers with unreasonable requests. I choose not to blame the staff who have always done me right.”
“The young man at the UPS store was very friendly, efficient and helpful. He helped me streamline the scanning and sending of a document I had and actually cut out one step. Very enjoyable experience and I will be back.”