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March 2023 by R K.
Kathy listens. She will give you all your options regarding a policy. If there is something that she does not know about, like a very old insurance, she will research it. She speaks very clear English. She is professional, patience and kind. Call her for an appointment, you will enjoy the meeting and finally complete all your documentations.
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July 2022 by Jill H.
Worst insurance agent on the peninsula, possibly the state of California. They never return phone calls. I moved to another state, and they still won't transfer my policy or call me back about balances. You will be much happier with someone else... ANYONE else.
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December 2021 by Mia Valentina
When I first walked in I was greeted by two beautiful young girls. They both were so welcoming. Esmeralda Garcia helped me out with combining my auto and homeowners insurance! She saved me so much money! She also offered me an umbrella policy! She was so great! Loved this office.
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December 2021 by yeni Vasquez
Esmeralda was very kind and is always very helpful she is very professional and always has a welcoming smile on her face. I definitely recommend her and this office. Thank you !!!
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December 2021 by ivan becerra
Walked into State Farm to get assistance with car insurance policies and I was assisted by Esmeralda. She was very professional, helpful, and patient with all the questions I had.
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December 2021 by Tristin Sahlie
I love this office and really appreciate the service and care they take when ever I have a question or concern. I will forever be a State Farm Customer with my auto insurance.
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December 2021 by Manuel Hernandez
Great office staff! My questions always get answered and problems are always resolved! Mariah has been very key in helping me out!
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December 2021 by omar Pacheco
Went in and Esmeralda was really helpful and informative.
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December 2021 by Irma Pacheco
I would like to thank Esmeralda for helping me with the quick and efficient insurance change process, although I already thanked her in person, I give it to her here so that others can trust her help.
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June 2021 by Mia M.
When I first walked in I was greeted by two beautiful young girls. They both were so welcoming. Esmeralda Garcia helped me out with combining my auto and homeowners insurance! She saved me so much money! She also offered me an umbrella policy! She was so great! Loved this office.
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December 2020 by Liz Hall
Don’t waste your time. I had an appointment scheduled & Kathy called me 30 min before, to change it to the following Monday. I had to get permission to go to work early & leave early. I show up for the appointment and she’s nowhere to be found. Even her office staff don’t know where she is. They call her and she answers then they tell me a minute later, “Yeah she’s not coming back.” Let’s just say, I took my business elsewhere across town.
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December 2020 by Nicholas Markovitch
Great place. Always addresses any of my needs quickly and effectively
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December 2019 by Nicholas Williams
I called to get a form for the DMV. Kathy answers and tells me she would call back within 30 minutes. 2.5 hours later I call and she is out on break at 4pm. 1 hour after that (3.5 hours since I first called) I call again and she is busy on the phone. I'm cancelling my policy with Statefarm, I can't handle the terrible customer service skills.