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December 2023 by Manuel Hernandez
Esmeralda is a very knowledgeable employee to go to! She carries herself very well and it is obvious that she knows what she’s talking about. I appreciated how she easily explained things for me to understand and wasn’t in a hurry to get me out the door.I once visited State Farm to ask a question about a situation I was in and I arrived very last minute, right when they were about to close. However, Daniela was willing to help me get all my questions answered. I did not feel rushed and I appreciated Daniela’s patience the entire time. She’s really good at her job and I would recommend her to any other customer.
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November 2022 by Camille Bachir
Always been a great experience doing business with these guys. They’re knowledgeable, helpful and professional.
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August 2022 by Zeny Windham
Fast service love the people that works at this State Farm very helpful and Jason Bristol is the most nicest person I've ever have as my insurance guy and the company is excellent love it .
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January 2022 by Mishkat Al Moumin
I am really disappointed with the quality of customer service that I have received lately from this office. I had to call four times to get a new insurance card after buying a new car. For example, I was promised a phone call back, it didn't happen. When they pulled up my account, they mixed it with another one. I am seriously considering switching.
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August 2021 by Monica Silva Baltasar
They care of me when it’s needed. Best insurance I’ve ever had tbh. Mariah is sweet and so is the rest of the staff. Honestly, I have never had issue at this place or with State Farm in general.
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August 2021 by DeSean Webb
Had a situation I couldn’t handle online and went in. Mariah was very generous and helpful to assist me in my time of need. I highly recommend them for the best customer service and great coverage
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July 2021 by Angelic Hernandez
“Definitely recommend this office, staff is always friendly and overall amazing. Thank you Esme for always helping my family with our insurance needs”
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July 2021 by Straw Hat Pizza
I’ve used State Farm for 10+ years. From my personal real estate and vehicles to my business insurance. Jason and his team have been amazing since day 1. They are on top of it and always one phone call away. I couldn’t have anything better to say about how great this company is and highly recommend them.
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July 2021 by Mona Andrade
I’ve had State Farm with Jason for several years and always receive the best service. His team is awesome. Mariah is always there to help when I need ID cards or when I’m a bit late on my bill. They’re super understanding and kind. Overall 10/10 service
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July 2021 by Diana Carlos
This review is specifically for Esmeralda. Esmeralda is great she’s always there to help me and my daughter for any questions regarding our insured automobiles. We’ve had a few accidents over the past years and she’s always there to answer questions regarding what is covered in our policy. I def recommend this place and specially her.
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July 2021 by Gingerich Built
My father and I have had our business on the Monterey Peninsula for 35 years and worked with many people. Jason has been one of the best and we really appreciate the great service that he and his team gifts. Maria and Esmeralda are in the front office and are absolutely fantastic on the front lines.
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July 2021 by Monica Silva
They care of me when it’s needed. Best insurance I’ve ever had tbh. Mariah is sweet and so is the rest of the staff. Honestly, I have never had issue at this place or with State Farm in general.
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July 2021 by Bianca
I’ve had statefarm for about a year now and not once have I received bad customer service. I called because I had questions about a MVA I had recently and how asked if I had med pay, spoke to a very nice worker, Mariah and helped me with my situation. Recommend.
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July 2021 by DeDe Webb
Had a situation I couldn’t handle online and went in. Mariah was very generous and helpful to assist me in my time of need. I highly recommend them for the best customer service and great coverage
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October 2020 by minnie Jokes
Always pleasant while in office. Very helpful in determining the best coverage for me. Also helped when there was a inaccurate claim against me. Worked with me on resolving it and removing it from my file. Thanks again!
