-
October 2024 by Dex diaq
Definitely the best bike shop in the 831 area, always giving the best customer service and best rates. They always do a great job when they work on my bike. They always takes the extra step to help me.
-
October 2024 by Sean Kelley
Excellent service! My bike and I 400 miles from home stumbled in one afternoon, and they they got me rolling in about an hour. Great group of guys!
-
September 2024 by Pablo Escobar
James the business owner needs to go back to school and take a business class or something because he does not know how to run his shop. Issue after issue with this guy had to bring back the bike 5 times, he does not audit the work that was done and forgets everything. My issues never got fixed by the way and his answer to the problems are "oh, I forgot" or "I don't know". You need to be honest with yourself and do a better job at managing. Sorry man your a friendly guy ill give you that but incompetence in the business world gets you nowhere I hope you figure it out buddy.
-
September 2024 by Paul Coatu
Left my HD with parts (clutch rebuild kit, new ignition, seals, and a carburetor kit). Got the bike back with none of the parts (I purchased) installed and are nowhere to be found. Took it home sputtering all the way, no clutch action, barely at all, as I shifted down to a stop it wouldn't go into first until I played around with the clutch release. The speedometer and odometer aren't working. And a was charged for work done that can't be explained. Sorry man, but you guys are giving what your Uncle Bill worked hard for many years to build a terrible name.
-
August 2024 by M C
This is a good shop. My wife and I got a flat tire off the highway exit nearby, so we pushed our bike in, and they got us fixed up promptly; friendly and approachable, hard to find these days. Thanks for the help!
-
August 2024 by Aaron Kutzin
My shift lever stripped out in the middle of my trip. A quick stop here and these boys had me back on the road in no time. Thanks again for the help!
-
July 2024 by Lazarus Cobb
Professional and Fast! Cannot say enough good things about this shop, they literally saved my a$$. I found myself with a damaged front tire on my 2022 Zero SR electric motorcycle on a Saturday before I was due to be at MotoAmerica to take photos of the Bay Area Electric Motorcycle Club, Tytlers Racing and Stefano Mesa on his Energica Eva Ribelle. I called these guys at 930 am right after they opened. By 11 am I was back on the road with a brand new front tire from Cyclegear across the street and made it to Laguna Seca just in time to start shooting. This shop was fast, professional and incredibly friendly with great pricing. Only charged me $80 for a half hours labor and they had NEVER worked on an electric motorcycle before! Absolute Pros, they got me in and out and for a shop filled with Harley's and custom choppers, I was expecting bit of flack for my electric bike, and got nothing but curiosity, acceptance and speedy high quality service. 10/10 would recommend, I'll be back here in the future!
Whatever you need done, these guys can handle it and will do a great job. New shoe feels great. So grateful to them for keeping me in the game!
-
April 2024 by ftey2000
First of all, they charge me $150 just for the labor to replace a tire. I already removed the wheel and brought wheel and new tire to the shop. Well $156 because I paid with my card. Second, I left my phone number so they could tell me when it's done. No call, no answer when I called. I had to go again in the afternoon to learn it was done . The previous shop charged me $60 for the same work. Will not go again....
-
March 2024 by Charles B
$60 for tightening the chain. Insane
-
February 2024 by S
All I got was ripped off they charge me $300 and fixed nothing
-
October 2023 by A.K. G.
cool place, great staff, very helpful
-
October 2023 by Tyler Thompson
RIP Bill
-
September 2023 by Mark Marshall
I had an emergency and these folks addressed it quickly and effectively!Thank you!
-
June 2023 by Scott Coulter
I am from out of town and this shop went out of their way on their time off to help me when I had an emergency, blown and shredded front tire from a pot hole. I made it home safe, thank you Bill's Monterey Custom Motorcycles.
-
February 2023 by Tank Shake
Came by to check on the progress of my bike and everything was moving along perfectly. They gave me a few different options for repairing my bike and tweaking the FuelPak for sea-level altitude (been up at 10,000 feet the last 14 years). I also wanted to get my Spluthe stabilizers installed and am planning on bringing them in next week so they can be put on professionally by these guys. If you have a Harley Davidson and need work done on it, this is the place to go.
