February 2022 by C. S.
I have been a customer of this particular 7/11 for over 15 years as my family owns a neighboring business. There is a sweet older lady there that is super helpful, Rick has always been incredible and the manager Ron is helpful when he is actually there. Unfortunately, there is a gentleman there that always has his AirPods in and clearly HATES his job. His manager came in when he was being rude to me because he had sold me FOUR defective JUUL batteries ($10 a pop) in one month and told me he'd replace it two days ago when I had to buy yet ANOTHER and then claimed he'd never seen me or my husband (an Active Duty Military Linguist) and then started speaking Farsi to the other employee there, speaking inappropriately about us while laughing. Little did Ron know my husband is a linguist and could understand what they were saying including the word "" which means the f-slur or can also mean a sissy or "bitch". When I told Ron that guy needed to go in the back if he couldn't control himself, the rude employee replied telling me "My Uncle OWNS this 7/11 so I can do what I want and he won't fire me". Which is EXACTLY what he does. He even lied to his manager about wearing AirPods all day when I have a still shot from the video (see below) I took of the confrontation to send to JUUL Corporate and 7/11's Corporate Offices. I hope the employee's hate and homophobia are worth losing a customer of 15 years along with every single one of our employees who work next door.
