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April 2024 by Mia K.
As many reviews state, customer service here is excellent. Knowledgeable, helpful employees who value their customers. Love that they recycle used printer cartridges, batteries, even luggage! I got points on my Staples account for returning a cartridge as well. In general I only buy stuff on sale, though many educational items' regular prices are good. Any snacks and impulse items are overpriced. You're paying for the convenience. The store is also clean and parking spots are plenty in this strip mall.
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March 2024 by Timmy S.
This location is very clean and organized; so easy to find what you need. I needed some packing materials and found what I wanted right away. They were very well stocked and had multiple choices. Upon checkout the friendly cashier checked to see if I was in their rewards program and also let me know that they had a "buy three get one free" deal on boxes which I appreciated...but I really only needed the one I was purchasing. Plenty of parking as it's located in a large shopping plaza.
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February 2024 by J C
I was at this store yesterday (Saturday) morning. I have never been treated with so much courtesy, friendliness, and respect at a retail store (I am including Walmart, Target, Costco, Rite-Aid, CVS, Walgreens, etc.).At first, I was a bit disappointed bc the store seemed to not have a box of 5 reams of paper of the particular brand that I wanted, so I got the 3-reamed box. When checking out, Ms. Shadow, with a genuine smile, asked me if I found everything ok. I told her about the paper situation, and she simply said, to the effect, "No problem, I'll just go and check the back."She briefly spoke to her colleague (manager?) [I wish I had read her name tag ?] who was standing next to her, and both women went together to the back, and brought back my 5-ream box of the exact brand I wanted...yaaay!What was amazing is that they totally believed me when I told them it was not in the paper aisle/section. Instead of wasting my time by checking the aisle first, they just went to the back and performed their magic! I am sure they checked the aisle after I left, but they did that on their own time. I did not need to tell them that I an attorney who desperately needed to finish drafting and printing out a legal brief, while my Daughter was at an extracurricular activity (I am also a single father raising my Princess solo). To them, everybody's time is valuable! Both women were so nice and engaging throughout the transaction.I am sure Ms. Shadow also noticed that my hip is not in the best shape atm. Without a hint of condescension or offense, she simply asked if she can follow me outside to help me unload the papyrus - as if she asks everybody, not just me (Actually, now that I think about, I would not be surprised if she does ask everybody).Young professionals like Ms. Shadow (yeah, I know, the coolest name ever!) and her colleague give me hope that the world in which my Daughter grows up will be good.Thank you.
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February 2024 by Jay C.
I was at this store yesterday (Saturday) morning. I have never been treated with so much courtesy, friendliness, and respect at a retail store (I am including Walmart, Target, Costco, Rite-Aid, CVS, Walgreens, etc.). At first, I was a bit disappointed bc the store seemed to not have a box of 5 reams of paper of the particular brand that I wanted, so I got the 3-reamed box. When checking out, Ms. Shadow, with a genuine smile, asked me if I found everything ok. I told her about the paper situation, and she simply said, to the effect, "No problem, I'll just go and check the back." She briefly spoke to her colleague (manager?) [I wish I had read her name tag ] who was standing next to her, and both women went together to the back, and brought back my 5-ream box of the exact brand I wanted...yaaay! What was amazing is that they totally believed me when I told them it was not in the paper aisle/section. Instead of wasting my time by checking the aisle first, they just went to the back and performed their magic! I am sure they checked the aisle after I left, but they did that on their own time. I did not need to tell them that I an attorney who desperately needed to finish drafting and printing out a legal brief, while my Daughter was at an extracurricular activity (I am also a single father raising my Princess solo). To them, everybody's time is valuable. Both women were so nice and engaging throughout the transaction. I am sure Ms. Shadow also noticed that my hip is not in the best shape atm. Without a hint of condescension or offense, she simply asked if she can follow me outside to help me unload the papyrus - as if she asks everybody, not just me (Actually, now that I think about, I would not be surprised if she does ask everybody). Young professionals like Ms. Shadow (yeah, I know, the coolest name ever!) and her colleague give me hope that the world in which my Daughter grows up will be good.
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January 2024 by Erica T.
Awesome customer service, clean, well stocked, organized staples. Originally came here so my friend can get some pens. Saw a sale in highlighters which I use all the time for work, and got some scissors for my work kit. The you g lady at the cash register was extremely nice!!!
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January 2024 by Suejung S.
Highly recommend coming here for passport photos. Shadow took my photos and they came out amazing! Shadow is soo sweet and professional. She did a phenomenal job and has the best customer service. Thank you again!
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December 2023 by lana mae wicks
I came from the Long Beach Staples and they were so horrible … wouldn’t help me with anything so I drove to this one and RICK was amazing ! Problem-solved! Handled all the customers with care! You guys have an amazing employee he deserves a raise !
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September 2023 by Bryan Amburgey
Had a great experience at the print center. Julio was excellent and helped me with everything I needed. Highly recommend.
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April 2023 by Jeannie M.
Had a terrific experience Saturday when I visited Staples. I had been shopping for a new printer and had identified the one I wanted on Amazon. But then remembering that Staples had printers as well, I took a chance and stooped by, and sure enough they had the exact same one, for the same price! In addition, Rick helped me take the printer to the cashier and then out to my car. He was pleasant, helpful and very nice! The store manager opened her register for me, and was also very helpful and pleasant! Highly recommend them for your office needs.
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November 2022 by Scott H.
Went in to get some business flyers printed. Nadine the Supervisor was very attentive and helped us through the process. She was very patient and answered all of our questions. When we went to pick up the order Rick was very professional and made sure everything was correct. Overall a very pleasant experience for what could have been a very long and drawn out process given our unique needs. Definitely recommend for their printing services.
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September 2022 by J. R.
The employees at this store have always been great, but today I got the best service from the printing/shipping department. Best location ever!
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September 2022 by Lizzy De La Cruz
Nick in the printing department was super helpful and nice. He was super patient while I was trying to figure out the sizing of my printing
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August 2022 by K M.
I had great service at the copying center tonight around 7:30. Very helpful and friendly service. It's great to receive such great assistance.
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July 2022 by Wes
Rick in the print shop was so helpful! I needed a poster trimmed to fit and look better in a frame, and he made the two cuts on their special wide base cutter and didn’t even charge me. Good customer service can be hard to find these days, but not here!
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April 2022 by Mitzi Winks
The Print Shop Manager, Julio, is to be commended for his expertise and knowledge. His associate, Rick, is also a super star at Store #1817 on Seal Beach Blvd. Great service!!!!
