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July 2024 by David Dunbar
The check-in process was great, and the monitor is a good tool for checking appointment status. However, the phlebotomist needed to improve at her job. I have veins that you can see from space, and the entry wound was painful and I look like a heroin addict with bruising that covers a large area on my arm. I am not going back to this location again.
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July 2024 by Wendy Jaramillo
My daughter went in for a routine blood test and almost fainted and the staff was so unbelievably helpful and jumped right into action. The technician that helped us was extremely knowledgeable and knew exactly what to do. I hope they know how much my daughter and I appreciate them! We will definitely be going back.
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July 2024 by Jessica Sanchez
We had an appointment at 9:40 for fasting blood work for my son. We checked in and were called back quickly but when looking at the order the lab tech Richard said he needed the Quest account number and I could call the doctor to get it. I called the doctor, who called me back after we had left already and said they dont put a Quest account number and he would try to call the lab to clear up any issues. We went back and waited in the stanby line and i provided the doctors phone number. The doctor explained that in his 30 years of practice they have never put the Quest account and have never run into a problem. He told the tech that Quest should have contacted him not put the burden on the patient and not deny service. The tech then got upset claiming he didnt deny service but he didnt complete the bloodwork so thats the same thing as denying service. The only reason they are getting two stars instead of one is another lab tech completed the bloodwork and she was very nice and patient with my son. Will not be returning to this location.
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May 2024 by Randy Bryan
Very fast and efficient
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May 2024 by Michele Gamble
Amanda is absolutely amazing.
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May 2024 by Marco Navarro
Very efficient and friendly
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May 2024 by Brad Dechter
Done easily and on time. Great people!
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May 2024 by Lonnie Gialketsis
I love this location. It is well organized, has a friendly caring staff and is quick!
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May 2024 by Linda Silver
Efficient, clean and professional
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May 2024 by Art Lemus
The nurse was very kind and friendly with well experience
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May 2024 by Vikki Beatley
The team that works at this locations are always friendly. Vivian is very skilled in her profession.
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May 2024 by Frank Rodriguez
Check in was quick and easy
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May 2024 by Nicole V
The facility had very obvious water damage in multiple rooms and visible mold growth on the ceiling, so it had been neglected for some time. This is not acceptable for a place of health and healing, and it's especially inconsiderate toward patients with compromised immune systems and mold allergies/sensitivity. I experienced mold exposure symptoms inside and afterwards, and it triggered an MCAS flare. The only reason I didn't rate this a zero is that the phlebotomist's blood draw technique was quick and gentle so I could get out of there as fast as possible.
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May 2024 by Amir Zee
I'm just talking about Quest in Termino Ave. Long Beach CA, they had a room with a computer to log in, but it seems they do not like to see you. Room with walls, few chairs and TV screen, check-in computer, that is it, if you have a question, good luck. Finally, the door open unhappy employee answered the question in anger, making you feel you are guilty of using their services. Did not like it at all. No walk-in is accepted, to be fair when finally I got in the service drawing blood was ok. The label is correct.
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May 2024 by Richard Janks
Staff was friendly and pretty
