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December 2023 by Kevin A.
I recently went to this store to get a upgrade phone and was amazed by their friendly service and knowledge of their products ! I was given all my options with zero pressure to buy ! I decided on the phone and with care they transferred everything from my old phone to my new one assuring me that all would be good. I highly recommend them if you're thinking of a new phone , and easy parking next to target. And if you ever need assistance with new phone they are right here in Scott's valley to help. Shout out to my sales guy #957 (zamar) and I love my new phone thank you so much for helping this old guy !
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December 2023 by Steven Robins
Had a very good first experience there yesterday. They were all helpful, not pushy. Highly recommended.
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November 2023 by J J
Brian helped me out today and he was so helpful! He helped me jump my device and I am so glad he took care of me! He also introduced me to the new plans and helped me switch plans all while keeping the process not that long! Thank you so much will come again!
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October 2023 by Christopher T.
Probably the worst customer service experience ever. Three people sitting around doing nothing. Gerardo takes photos of my ID and then can't point to a privacy policy. Email says bring my phone to the store for swap, he says he can't help me. I ask him to give me his managers phone number and he throws (literally) a business card and a pen at me. I like T-Mobile. But this store sucks.
