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May 2022 by Eric N.
Took my wife's BMW i3 in the shop last week and Steve was a great communicator when I popped in, he notified me the parts to fix her rear hatch were in while confirming the day/time we agreed the work to be done. Work was done on time and under budget. I plan to use Steve's services again. A+ thanks.
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June 2021 by Bryan J.
First-rate competent (and methodical) mechanic. No BS; pleasure to work with; highly recommended.
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December 2018 by Mike Ballard
Attempted to charge me $375 for a simple oil and filter change on my 650i. I have him multiple chances to change his price but he chose to attempt to cheat me. BMW dealership charged me $110 for exactly the same thing.
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November 2018 by Gary G.
Steve is by far the best mechanic in Scotts Valley and beyond. I'm a former mechcanic, trust him with anything, often consult with him on restorations when I have problems .He indeed works on just about anything at about half or often times less than the dealer. Steve routinely works on my Muscle cars to BMW , Mercedes , and wife's Outback and all our company trucks for many years in two locations. I've referred many friends over the years, oftentimes he's sorted problems others could not or created. A super nice fellow with a very nice attitude , keeps a whistle clean and organized shop, finishes on a timely basis every time , especially in an emergency. Rare old school competent , honest service.
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April 2018 by Sherri H.
Steve is trustworthy, dependable, honest and absolutely fairly priced. I would recommend him to a friend!
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May 2017 by Dwain C.
Could not be happier with Steve! We had a nagging issue with my X5. Not one person would fix it or even remotely come to a conclusion as the what the issue was. I took it to Steve and within about 3 hours, he had it diagnosed and fixed! Even called after hours to see how the car was running . Not the typical service you would expect these days. If you have a BMW and live in the area.. take it to Steve for your repairs and service. Dwain
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April 2017 by Ayleen A.
While it isn't very lucky to have your radiator hose break on Highway 17 in the mountains, luck was definitely with me when the very next exit brought me to Steve Smith's Bavarian Motors! He repaired my radiator hose then a few days later replaced my thermostat. Both jobs were done well and with a full explanation educating me on exactly what was going on. Steve is friendly, professional and very good at explaining automotive issues in a simple and clear way. I highly recommend Steve and intend to go to him for all my automotive need and would encourage anyone else to do the same!
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November 2016 by Ivan C.
Steve is enthusiastic in helping out his customers and does a great job outlining his approach and the issues at hand. Eager to make sure that I was happy with the final product. Very upfront, transparent, and knowledgable. Shows his love for the trade by sharing lots of information about your car. Found it very enlightening.
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October 2016 by Mike J.
Thank you, Steve for keeping my 33 old bmw driving like new! Great diagnosis and communication. So glad I found your shop!
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January 2016 by Wendee C.
Steve Smith is amazing! I had the pleasure of having my cars serviced by Steve for over ten years (and in two different cities). With Steve's good work, my previous (and much loved) Toyota Tercel ran far longer than it should have. My current Toyota is in better shape than it should be for it's age and mileage - because of Steve's knowledge and care. When I bring in my car, Steve tells me what he expects to find and then tells me what he has found and what services will be needed in the future, allowing me to better plan (and budget). When I pick up the car, Steve shows me the work, including replaced parts. Women of the Scotts Valley Area - Tired of going to mechanics that assume you have never seen under your cars hood? I have been to many mechanics who assume that I know nothing about cars and tell me nonsense. I spent many hours of my childhood working on cars with my father. Steve has never spoken nonsense to me. if I ask questions, he further explains. It is a pleasure to have him talking about my car. Funny note - every time people were talking about auto mechanics in Mountain View and people were noting that they had "a great mechanic", it was ALWAYS Steve they were talking about. I was so happy to return my car to Steve's care when I moved to Scotts Valley. I brought my car in today for a much overdue service, and, as always, drove home with a car that I knew was running better than when I brought it in. I recommend Steve to anyone for any car maintenance or concerns. Great guy that knows his stuff!
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August 2015 by Mark H.
We have a 2009 VW Passat Wagon that is our daily drive vehicle. About 2 months ago it started having engine problems, shuddering and skipping every time we drove it. We took it to three mechanics and none of them could figure out what was going on. And one even specialized in VW's. After spending over $500 and not having the problem solved, we were referred to Steve by our regular mechanic. Steve worked his magic, stuck with the problem and was able to fix our car! Steve is extremely knowledgeable and had an idea what the problem could be even before he started his diagnostics. He asked lots of questions and communicated with us along the whole process of repairs, even texting us pictures of the gunked up part. Steve knows his stuff, that is for sure. He even called us after we had driven the car for a few days, just to be sure the problem was solved. Who does that??? Well Steve does and we really appreciate his attention to detail and his dedication. We will stick with him for future repairs and we highly recommend his services.
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May 2015 by David C.
We've been bringing our cars to Steve for over 10 years, and always the best care. Takes time to talk to you about what needs fixing right away and what can wait for a while. Now that he's moved to Scotts Valley, we'll follow him over the hill! I recently had the rear brakes replaced on my 2011 Audi A3, and I'll be back when the front ones wear out too.
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September 2014 by Sonia Marr
I have to say in all seriousness, one of the things that has kept me in California all these years...my mechanic, Steve Smith. He's the best. He's been my mechanic for 30 years. Thanks Steve, and congrats on your new location!!!
