Safeway located at 253 Mt Hermon Rd in Scotts Valley offers a convenient and friendly grocery shopping experience. The store features a wide selection of groceries, including a bakery, deli, fresh produce, meat, and seafood. The bakery provides customizable cakes, cupcakes, and other baked goods, with an online Order Ahead service to make pickups quick and easy. The deli offers a variety of party trays made to order, while the produce department is filled with fresh fruits and vegetables. Customers can also enjoy floral arrangements from an exclusive designer, Debi Lilly. For added convenience, Safeway provides Grocery Delivery and DriveUp & Go™ services, saving time for busy shoppers. The store has a Starbucks and a clean, well-arranged layout, although there are reports that the self-checkout area might be removed soon. Staff members are consistently praised for being friendly and helpful, creating a positive shopping atmosphere. However, some customers have expressed concerns about prices, noting that certain items like flour tortillas and sugar are more expensive compared to other stores. Overall, Safeway in Scotts Valley is appreciated for its friendly service, fresh offerings, and various shopping options, making it a reliable choice for grocery needs.