“The staff here is amazing. They are beautiful, kind women who value customer service above all things. I had a photo order issue and they resolved it for me no questions asked and made me feel respected and valued by doing so. We need more people like them running stores. Every customer they came into contact with they made small talk with and ask if they needed help. You could see the impact of their service on the customers' faces. They felt taken care of, something that's become more and more rare as time goes on. Thank you SV CVS for all you do and those you help!”
9 AM - 8 PM
5615 Scotts Valley Drive, Scotts Valley“Kaiser doesn't have a strong footprint in the Santa Cruz area. These offices fill a gap that is left by the lack of a full hospital. Your only other option for full medical serves is to "go over the hill" (aka through HWY17) to reach the San Jose facilities. If you're willing to wait longer for an in person appointment then Scott's valley may be worth it.”
8AM - 10PM
257 Mt Hermon Rd, Scotts Valley“Just stopped in to grab some things at CVS in Scotts Valley. Maiia was a great help to me and my wife. So positive and friendly. We left with big smiles, feeling good about our visit.”
“Janeva is the best. Normally I use CVS in Scotts Valley out of habit. They couldn’t get my prescription for some reason yet didn’t notify me about it. I went in and they suggested trying Walgreens. Walgreens faxed CVS for the transfer which CVS didn’t respond to. Then Janeva talked to them on phone and got it transferred. CVS said I could only do a 3 month supply but I’m going out of the country for 4 months. The prescription was for 6 months supply. Janeva not only was able to do the 6 month supply but for cheaper than CVS! Normally it’s $120 for 3 months but she figured out how to do it for $80. Not only is she amazing at her job but she’s nice and funny too.”
“I am so grateful that this store is in walking distance from my condo.The staff is helpful, friendly and accepting in working with seniors. I know Walgreens gets a bad rap as a corporation, but the people here locally are working hard to provide personal service with good humor and understanding.”
“I would give more than 5 stars if possible. Knowledgeable, friendly, service with a smile. I'm so grateful to have a compounding pharmacy that goes above and beyond.”