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December 2023 by Ben Clark
They were very kind to help me with returning parts that I need for my car and they made it a great experience to want to shop there. I would recommend this place if you need parts.
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November 2023 by Byron Gravelle
As a DIY person, the people and products never miss in helping me challenge my projects with a Fix!
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October 2023 by Kyle Roberts
Owen gave exceptional service with choosing parts for my vehicle and was very knowledgeable about automobiles.
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September 2023 by Innovation Talk
Good service and employees. Variety of tools/devices
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June 2023 by Victor C.
The worst customer service. If negative reviews were a thing this store would deserve it for sure, guy at the counter was mad because I interrupted his precious time eating snacks and watching videos, and had the worst attitude, definitely the worst, employees don't know a thing about auto parts and get mad when they have to look for them, or even when you ask anything.
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June 2023 by Olivia M.
Augustine at the Scott's valley location is a legit angel. My door latch on my car got stuck in the locked position. I drove over to Oreilly and asked for help, he came right out and fixed my door with no problem. 10/10 recommend these guys for any of your auto/guardian angel needs. Thanks again Augustine!!!
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May 2023 by Nok Fin
Jaun is the man! He helped me figure out pricing on car parts and even recommended me to other shops nearby. A star community business! Caring for customers' needs.
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April 2023 by McKenna Maness
Juan helped me replace my key fob battery. He is super nice and i appreciated his help very much! Cool guy and i’ll be back in the future.
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April 2023 by Top 10 Farsi (۱۰ تا از)
Good place to come for parts if you need them quickly. Service is just okay since they've been short handed for a minute.
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March 2023 by Kourosh F.
Good place to come for parts if you need them quickly. Service is just okay since they've been short handed for a minute.
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March 2023 by Gino Bambino
The manager Augustine was extremely friendly and helpful. Got some wiper replacements and he offered to put them on for us. Top Notch! We’re definitely going back for our future automotive needs. Augustine is a credit to your organization. Thank you.
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January 2023 by Kathryn Roumbanis
Augustine was so helpful in Scott’s Valley last night! He helped me find the year of my sons BMW (2001) and get the right Battery for his 21st birthday. His knowledge and care shows well for the company. Thank you so much for Augustine!
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January 2023 by Jess R.
All the stars today, specifically for Rosalie at O'Reilly in SV. My windshield wiper blade broke late last night in the middle of a storm system. This morning, I came to the store HOPING there would be a replacement for my Mercedes metris van wiper blades.At first, it was a special order and they would let me know if a replacement even existed. That part was not fun, and those employees weren't as knowledgeable though they tried. Then i did my own research and brought my findings back to the store. Rosalie did the research, got my vehicle info, found the blades in the back, AND worked on my stuck blade for quite a while and, with the help of a passing customer and some wd40 (was there any doubt?), We got the old blade off and replaced the set. Now I can chauffeur my daughter to the mall in the rain like I promised Thank you Rosalie (and kind stranger!) *I hope I spelled your name right*
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November 2022 by Shawn Ivan Tiffany
O'Reilly's is a great place to get parts, accessories and all that for your car. Great place. Get oils and stuff part
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October 2022 by David Hoversten
The manager Maria is probably the worst example of a leader by example. I have come to this location several times through the last few years. If you bring in any amount of oil and she is working she will make you weight till another employee comes to have your oil dumped. She never has checked how much they weigh, she just refuses. One time I was told I have to wait till her driver got back which was about 15 minutes. Another time I brought in about 20 oil filters (small motorcycle ones) and she said she would only take 5 because she does not have the room for more due to other customers bringing filters in. I've been in the back room and they use several 55 gallon drums to hold the filters. Other auto stores will take as many as you bring them. And their managers are friendly, helpful, and not lazy like Maria.
