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April 2023 by Trudy R.
Fast efficient. Appointments on time and i don't have to worry i messed up on my taxes. Pleasant personnel
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March 2023 by Lori S.
went in for a question and Jose went above and beyond to help!!! Have been using H&R Block for a few years now, they are much better than my 400.00 an hour account!!Thank you Jose!!!!
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March 2023 by Beach Guy
Mary-Lynne Donnelly is the best!
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August 2022 by Linda Orengo
Tim is great & I enjoy working with him, but the phone system is terrible. Not only was there no answer at the Scotts Valley office most of the times I tried to call, but when I left messages with whatever office did answer, I never received a call back to address the message I left. It became very frustrating & I had to make a specific trip to the office to ask questions.
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May 2022 by Linda Spalinger
Tim is great & I enjoy working with him, but the phone system is terrible. Not only was there no answer at the Scotts Valley office most of the times I tried to call, but when I left messages with whatever office did answer, I never received a call back to address the message I left. It became very frustrating & I had to make a specific trip to the office to ask questions.
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April 2022 by Rhonda Foret
The employees at H&R Block in Scott's Valley answered my questions quickly (set up an appt. right away) and were extremely helpful and friendly.
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April 2022 by Karyn Crawford
Mary Lynne was so extremely helpful as trying to file taxes while in a domestic partnership is so complicated. I definitely would have done it wrong!
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April 2022 by Alan Lemke
I appreciate the excellent guidance on my tax issues by my tax advisor Tim Thomas at the Scotts Valley office.
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April 2022 by Norma Terra
No stress and Tim was great with all his help
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March 2022 by Alicia Meikle
Mary Lynne is wonderful to work with. I look forward to next years tax appointment. Thank you Mary Lynne.
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January 2022 by Paula B.
Love Mary Lynne! The best service. Thank you.
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June 2021 by Byron Underhill
Be sure to understand the working hours of who you are working with. Took 3 weeks to do the prep, 9+ hours in the office and still not right. On top of it all, not standing behind their work. No, not a difficult or business filing.
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May 2021 by Irene Turner
H&R block has not properly trained Mischa Winning from Scotts Valley. Because of this, my taxes that I had assumed were filed 3 weeks ago, has not been.
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April 2021 by Bayuan Wu
The "Senior Tax Specialist" Micha Winning is not professional at all. She made a mistake on my non-CA return and didn't know it at all until I found it. I also had to remind her three times before she corrected my name - Yes she spelled my name wrong. Not to mention how slow she responded my inquiries. I later found she is a part-time. HR Block should really guarantee your part-time employee quality.
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April 2021 by Avery Wheless
It was a quicker and easier process than I expected.
