BEST WESTERN PLUS Inn Scotts Valley offers a convenient location with clean and cozy rooms. Guests appreciate the comfortable beds and amenities such as refrigerators and microwaves in the rooms. The hotel's lobby serves a great breakfast that is well-stocked and clean. The staff is noted for being friendly, helpful, and patient, making the check-in process smooth even in confusing situations. Many reviews highlight the excellent customer service, which stands out in today's world. The hotel is quiet at night, providing a peaceful stay. While some guests initially found the building's appearance unassuming, they were pleasantly surprised by the quality of their experience, including the availability of the jacuzzi. Overall, this hotel is praised for its cleanliness and accommodating staff, ensuring a satisfactory stay for all visitors.
It wasn't the best, wasn't the worst. Convenient spot since i was working down the road, jack in the box next door and a couple gas stations a block away.
July 2025
Pretty expensive for a basic room and property. The staff was very nice and accommodating.
June 2025
All went well: clean room, comfy bed, refrigerator & microwave in room, pleasant staff - especially the very kind thoughtful clerk who checked us in 6/26/2025 (working 3-11 pm)