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February 2024 by Valerie S
Lately everytime I come to this 7-Eleven in Scotts Valley, it's closed!It's 10:20p Sunday 2/25/24 & the doors are locked! Again!If it's Not going to be 24 hours, then at least post the hours on the door & update your hours here on Google Maps, so I'm not wasting my gas & time coming here.
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February 2024 by Jon Zack
It's not open 24 hours. Showed up at 4 am and six am bike lock on the doors. Update your hours
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February 2024 by Christopher Brewer
Great customer service, beautiful location. Will definitely come again
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November 2023 by Jordan Nguyen
W seven 11 the clerk gave me an extra taquito on the house ??
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October 2023 by Lux888
The guy in the glasses that works here should not be working with the public. He obviously resents his job and it shows through with his nasty attitude! ..Ā hōle
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April 2023 by Keniesha Johnston
Beware of this location. They overcharge for everything. They tried to charge me the synthetic price when I was trying to purchase a synthetic blend oil. Employees follow shady business practices. Would avoid this location.
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April 2023 by Yesenia B.
I came to the store today and the cashier was outside smoking marijuana, he walked in after he was done smoking and when I asked him if I could pay for my items he ignored me, I asked him again and he told me "I could just wait a minute" and I told him that I didn't think he heard me because he didn't acknowledge me the first time. At that point I told him I changed my mind and no longer wanted to buy the items and I left. The cashier was extremely rude and should not be working in customer service and getting high in the job. Very unprofessional and disappointed.
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December 2022 by Kylie Amber Wyldbore
I love coming to this 7-11. I live on the East side of Santa Cruz, and I drive the 20 minutes to this specific location, not just because they are one of the stores that carries the type of cigarettes I buy, but, also because I am always treated like a friend when I go in there. The bad reviews I've read of this 7-11 are confusing to me... In general, people treat you in the same way you treat them. So, for the people that seem to think there are "rude" employees here, it may be good for you to think about how you're coming off to other people, first.
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November 2022 by Maria W.
A guy with a very bad mood was pissed at me because he had to put my ten receipts with 65 Powerball tickets through the machine (1 minute?) With each one that didn't have a prize he would slam the ticket in the counter in front of me and yell that I didn't check that ticket. He paid me $16 but I was expecting $23. I wanted to purchase $240 plus the earnings (for my group of friends) but when he realized I was going to buy more he asked "and you are going to buy more?" so pissed at me! I just say "yes, but not here". I went home and checked the pictures of the 3 receipts that he kept, and there it was, a 3-numbers prize that he did not pay me. Went back to the store asked for the unpaid prize and he said he paid all I won. I asked the guy to show me the tickets he kept from me and he refused. I told him that I have the picture and that I will report him for fraud and he yelled at me to do whatever I want and to have a great day very sarcastically. I bought $264 Powerball worth at U-Save.
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September 2022 by Alex Pomeranz
This location is physically nice but the service here is abysmal.Went in to get hot dogs for my kids. Saw some kind of sandwich in a wrapper in the display behind the counter, but it was upside down so I couldn’t see the label. I asked what it was, was told chicken. This is where things start to go wrong.Upon being wrung up, I see the total is close to $30, which is about double what I was expecting. Then I see on the terminal that there is some mysterious $15.99 charge listed. Likely an honest mistake, but I had to notice and ask to have it removed.After completing the purchase, I go to get ketchup for the hot dogs, and find the ketchup bin empty. I track down the employee again, and only then am I told that they are completely out of ketchup. The employee shrugs. So now I have two hot dogs that my kids won’t eat.I leave the store, only to discover the “chicken” sandwich I was sold is fish. The top of the label where it presumably says it is a fish sandwich has been torn off. The sandwich itself was fine, but not really what I wanted.Seriously 7-Eleven, you need to do better than this.
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August 2022 by Chak P (A helpful guide)
The while stripmall is being renovated for the newly opening target store. So, not much traffic here. Otherwise, a regular but not out in the open 7/11 store.
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August 2022 by Paige Fitzmorris
They're always been very chill to me as a door dasher, though they usually don't have the order ready for me. I like this location.
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June 2022 by Kylie AmberWyldbore Samara
I love coming to this 7-11. I live on the East side of Santa Cruz, and I drive the 20 minutes to this specific location, not just because they are one of the stores that carries the type of cigarettes I buy, but, also because I am always treated like a friend when I go in there. The bad reviews I've read of this 7-11 are confusing to me... In general, people treat you in the same way you treat them. So, for the people that seem to think there are "rude" employees here, it may be good for you to think about how you're coming off to other people, first.
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May 2022 by Eric R.
I don't smoke, but I was buying a pack for a friend. I asked for American Spirit Menthols, I don't know there are lights and regular! I noticed the box was the wrong color and asked for the lime green ones. This lazy eyed j*** at the register got all pissed off and told me to google what I want and proceeded to chew me out! I told him I'm sorry, but you don't need to be a dick about it. Then, some lady comes out. Tells me to watch my language and hands me the pack I asked for! I have been overcharged at this store, before or had points used I did not want used-on my 7/11app. This is the final straw. Never coming in this store again, as other Yelpers have stated.
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May 2022 by Bianca M.
Great night employee "C". Very nice and helpful. Never seen the store as clean as it's been when he is working.
