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December 2023 by Mohita Bhatnagar
I would like to express my gratitude to the team here,the people who assisted me in “acts of kindness.” Me and my family thank you for your guidance, consideration and help when our RV broke down.The team genuinely helped us and did a quick fix at night. (You don’t want your RV to breakdown on Fridays on a Christmas weekend on your trip) when other repair shops were closed. Your business has such wonderful people and you make a real difference in the lives of not just your customers, put people. Your kindness is inspirational to another person to create good in this world.
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December 2023 by Andrew Tate1
This place has a Car Cleaning services. I'm a regular customer for cleaning service, not for gas. They have time for car cleaning until 7PM. Unfortunately, employees are ruler here & close anytime they want. I've tried 6:30 PM, they were closed, I've tried 6PM, again closed. Not sure, how TIME is matter to this business!I hope manager or owner see this review & make some timely changes in car cleaning schedule.
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November 2023 by Greg Saunders
Although this place has higher gas prices, it is clean and the windshield squeegees are in good order and they have free air and free vacuum cleaners. Well run and never too busy.
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May 2023 by Rachel Lugo
Terrible period. Tech difficulty at pump one, moved to pump two and the same. Never again Saucelito?
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September 2022 by Shannon Kidd
I blew a tire on the highway and needed to use their lot to change my tire. Felt safe, lot was clean which matters a lot when your on the ground changing a flat. Thank you guys for being helpful safe & place today.
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July 2022 by Trish M.
I went through the carwash yesterday . About halfway through, the car went off the conveyor somewhat, and got hung up on engine , it stopped and started awkwardly until I was out. I vacuumed , and left. I noticed as I started car, that it was very hard to move it out of park, into drive, finally it worked. I drove to Tennessee Valley and went for a hike, again, it was a fight to get my stick to move out of park into drive. Today it is doing the same thing, and seems like it will get stuck in park. I called and talked to Richard. I told him I was letting him know , in case it doesn't resolve . He said-" u can go ahead and call if u want , but it has nothing to do with Shell.." Yes , it does! I asked for owners number . No dice. So these are not decent people. It absolutely happened because of whatever went on in the car wash, on the conveyor . I am contacting Shell corp to let them know as well . Too bad, I loved this easy car wash. I even tipped the guy .
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June 2022 by BM
Very good and good deal car wash
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September 2021 by Maggie Tucker
I went to The Shell on Bridgeway between 10:00-10:30 last Sunday, 8/15/21 I went into the office to inquire about the car wash and choose the $20 self vacumn etc gave the guy a $20 dollar bill. I put gas in the car and choose “car wash” it came to $34 and change, I vacuumed car first. When I got up to the car wash the guy said I never paid, after a short argument I gave him another $20. Now on my charge card I was charged $54+. Another $20 charge on top of gas !! I am outraged!!!! The car wash cost me $60!!!!!!!
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August 2021 by Maggie T.
I went last Sunday morning 8/15/21 between 10:00 and 10:30. I went into the office and decided on the $20 basic and gave the guy a $20 bill. I filled the car and picked car wash the gas was $34. Then I vacuumed the car and when I got to the car wash the guy said I never paid, after a short argument I gave him another $20 dollar bill. Now I looked at my charge card and they added another $20 to the gas making it $54+. I am furious about paying over and over. I will never go there again.
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June 2021 by Helen Dudley
I come here every week for gas and a car wash, last time I got a wash one of the employees went above and beyond and helped fix issues with my Audi. I cannot express how grateful I am for Yahya - he is such a genuinely amazing person! I won't go to any other gas station or car wash ever again!
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May 2021 by Darrell J.
We had new car wash called Blue wave open giving $10 wash jobs $30 to $45 car washes monthly. U can go everyday if you want ... to compete Chevron and shell had to come down on there prices and offer similar services. Basic service $30 and that's a month and you can get your car washed everyday if you like. Now that brings me to shell car wash ...probably the worst car wash of any in the area and the workers are just plain lazy there just not doing anything. The car wash does not clean very good you have to go through it twice to get a decent car wash. unless you do not want to drive 3or4 miles up the highway I would suggest you go to Blue Wave.
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October 2020 by J. L.
Used to be a good Shell car wash before summer 2020. Now it’s a place called Ducky’s Express with a bad car wash (leaves so much dirt). It’s a shame it changed for the worse. See other people’s Yelp reviews saying the same thing.
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September 2020 by Rebecca W.
Used to be the BEST car wash in Marin. Hand cleaning and drying, the service team was outstanding. New management fired them all and put this crappy automatic car wash in place of the better one. Now, only one person is there and they kindly warned me that the wash won't get all of the dirt off my car. Before I drove in the heave metal spray bar collapsed on the car in front of me, shattering the windshield and dousing the interior in soapy spray. I spoke to the new manager about the changes and he got totally patronizing with me. Save yourself the trouble and don't got there. Too bad...I loved that place.
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September 2020 by madi bennerotte
car wash was bad they didn't even wipe it down so my car was soaking wet, so the water droplets just smudged making my car look even more dirty and literally did not even get cleaned 1/10
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August 2020 by Gareth O.
The car wash scratch the hell out of my car. Cannot believe how bad it is. Going to cost $$$ to get the scratches out, if it is even possible.