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May 2024 by j harkrider
Super friendly!! One of the nicest bikes we have rented in our travels. They take very good care of their rentals. Beautiful area to ride with nice path.Please support this great local business!? Nacogdoches TX
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May 2024 by Colton Miller
Wonderful! Everyone should use them!
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May 2024 by Elizabeth Geisler
I have been blown away by how helpful and kind Vince has been on the two occasions my son got flat tires on his e-bike. Vince was able to pick my son and his bike up when he was stranded and spent a good amount of time not just repairing the flat, but also making sure everything else was in good working order. On one occasion, he made necessary adjustments to the brakes and on the other, fixed a bent rear fender and stripped bolts. Can't recommend them enough!
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May 2024 by Gerome BILLOIS
I rented an electric bike here today for half a day. It was the most impressive bike I've ever ridden! Super high quality, very smooth to ride, and really powerful! The team was incredibly nice and gave me great advice. It was a perfect experience!
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April 2024 by Torrey Higgins Holmes
These guys are amazing!! I stopped in with what I thought was a minor issue and Bryan took time away from what he was doing and spent 30 minutes fixing my complicated brake situation! Bike is like new again! Bryan and Vince are the best! Highly recommend!!
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February 2024 by Bryce Wied
Had a flat tire on my road bike in Sausalito and the team here was helpful and nice. They lent me a pump and degreaser for my hands after I’d changed my tire. Very helpful stop for any bike troubles in Sausalito!
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February 2024 by Karen Messing
We asked for help far from home with a damaged wheel and got help, great service, and kindness thrown in. My 30 year old hybrid, not even an e-bike, decided to give us trouble. The store went out of its way to give us quick, expert help, and, after a 25 mile trip today, the problem seems to be solved.
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January 2024 by Michael Young
Dropped in with a flat and Vince went out of his way to make sure it was taken care of. We’ll definitely be back - thanks, Vince!
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December 2023 by L H.
If you're looking to test ride, service, or buy an e-bike, this is the place! Vince and Brian are knowledgeable and caring and the service is amazing. I highly recommend!
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October 2023 by Elizabeth McMahon
Tourists from New England here. We rented e-bikes from Old School e-bikes. Bikes were fabulous as was the preparation. Vince included locks, helmets, and a pannier with the base price. Biking through Sausalito and San Francisco is the way to go. Best day of a fabulous vacation!!
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September 2023 by Tia B.
Wonderful experience with renting E-Bikes from New Old School Bikes for an afternoon of fun riding thru Tiburon! The bikes functioned great and we're very easy to handle. The service here is top notch as well! I highly recommend this bike shop
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September 2023 by Terry C.
After checking around for several places to rent an e-bike in the area near Golden Gate Bridge and Angel island we found this one. And glad we chose to go with this one. I'm not good with names but the gentleman that assisted us was as prompt as he could be as he got swamped around the time of the appointment. He explained everything very well and carried the bike down the stairs to get us on our way. He also allowed us some additional time just based on the slight time we were pushed back because of other customers he had. Our ride was great being able to ride around Tiburon a bit, Sausalito, GG Bridge and Crissy fields area in SF while the battery maintained very well! Upon returning we were asked how was it and if we had any issues which we didn't of anything major. We had a little talk about tire maintenance and I ended recommending a product to him that I have been using lately. All in all a great place to rent a bike from with great service and products! Thanks again
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September 2023 by Malcolm Ward
Wonderful day and absolutely first class customer service. My wife, son and I had never tried electric bikes before, but Vince couldn't have taken more trouble in showing us how they worked and giving us the confidence we needed. We cycled from Sausalito, over the Golden Gate Bridge and along the north shore of San Francisco and back - no problems at all. Just a really lovely few hours. Eiko welcomed us back and likewise couldn't have been more helpful. A real highlight of our holiday.
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August 2023 by Michael McKee
Vince is terrific and takes such good care of us. We have rented 4 electric bikes from him for the past 3 years and his service and pricing are dynamite. My family and I would HIGHLY recommend New Old School E-bikes!
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July 2023 by Richard N.
This shop is the best. Vince was fantastic, smooth operation for checking out the e-bike, where to go and what cautions to look out for. Centrally located in Sausalito, easy ride to GGB and back. Expert on tips for my first e-bike ride. Thanks Vince!Rich N.