CVS Pharmacy® in Saugus is a friendly and convenient store that offers a wide range of products and pharmacy services. It is open seven days a week, making it easy for customers to get prescriptions, vaccinations, personal care items, pet supplies, and healthier snacks whenever needed. The store is known for its helpful staff, especially the manager, who is praised for being friendly, helpful, and always smiling. The staff often goes above and beyond to assist customers, with some being described as hardworking and dedicated, handling multiple customers at once with a positive attitude. Customers appreciate the store’s selection of products and the helpfulness of employees at self-checkout. However, experiences at this CVS can vary. While many reviews highlight excellent customer service, there are occasional reports of rude or unhelpful interactions with pharmacists. Despite this, the store’s overall atmosphere is positive, thanks to staff like Bibi, who is recognized for her professionalism, kindness, and willingness to go the extra mile. Bibi’s assistance with resolving issues and her cheerful attitude leave a strong impression on customers. CVS Saugus also offers convenient shopping options like same-day delivery and free pickup with online orders, helping busy customers save time. Whether visiting for health needs or everyday items, customers find the store a helpful and welcoming place where healthier happens together®.
I've been going to this store for a few years and the staff is very friendly and knowledgeable specially the pharmacy. They are absolutely amazing and service is excellent.
February 2025
This is now my favorite CVS store. The manager, Bibi is so friendly, helpful, and funny. She makes shopping at this store a pleasure!
February 2025
Excellent selection of products and pharmacy services The staff is very helpful especially with the self check out.
