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“Before we moved to Saratoga, we had been used to coming a long way to this location for shipping service not just because it’s a place easy for parking but because the clerks are very warm and helpful. Yesterday I was particularly impressed by the speedy service offered by Clerk 15, a smart guy who helped me as soon as he saw me walk in. I had hardly got to ask him where to drop off a return parcel before he scanned the barcode, handed me a receipt and showed me how to track it. He was so adept at handling the item I went away without getting time to ask his name.”
“No appointment needed for livescan/fingerprints, done in five minutes, best price around, and they care about your experience and feedback. Support this business with YOUR business!”
“Amazing service by Ms. Singh. Went in for notary and was immediately seen and in and out in 5 minutes even with multiple documents and signers. They know what they are doing.”
“Sent a few international couriers from this location that were delivered on time. Kelly & team are very courteous and helpful. Keep it up DHL ESP Cupertino!!”
“Store I was greeted with a happy smiling face, and she was very willing to help me with whatever I needed and gave me good advice for the next time that I return something to Amazon. I always come to this location and I always get great service”
“I drop off packages etc. at this UPS location frequently and the customer service is always good. Today, Patricia was especially helpful when I didn't realize my package wasn't in an approved overbox for shipping. She offered some discarded packaging from a previous customer and saved me the hassle of a second trip. Thanks Patricia!”
“After many other visits to other shipping outlets, DHL has once again blown me away with their expert services and speed and vastly afforable prices compared to UPS or FedEx. I especially would like to give a shout out for Faith! She provided excellent professional service, even helping with repacking to make my shipment cheaper and my package was even delivered 4 days early. I would give her 6/5 stars if I could. She was amazing.”
“Postal Annex, in Los Altos is the best!Family owned and operated, they provide excellent, knowledgeable service with a smile!I’m so glad to have a dedicated group of professional people who go the extra mile for their customers!”
“A hidden gem in Willow Glen for any, and all of your shipping needs. This place does a few things that it seems like no one else does.1) they ship, FedEx, and UPS, and DHL; 2) they actually scan the product in and give you a receipt rather than just telling you to stick it on the floor in the corner like some places do; and 3) it is service with a smile and super helpful staff, which is also rare in my experience in the shipping business. I would encourage anyone in Willow Glen with shipping needs to use them.”
“The owner Gary is great! He's always kind and helpful, giving advice about the options for shipping and cost differences, which can lead to savings. I have had a mailbox here for close to 20 years and would never consider moving it elsewhere.”
“For Sally:
Customers needed someone like Sally, kind, friendly, helpful to Customers and in the stores.
Thanks Sally and wish Your Store the Best.❤️”
“Good service and they will follow all shipment processs and keep in touch with me so I don't need to worried about the shipment. And I compare with other company , Air 7 Seas provide me very reasonable price and not very high. ?”
“Convenient location for any of the locals. I have dropped packages off several times at this location and have had a positive experience every time. Friendly, efficient & professional service.
Thank you.”
“Great and quick service. Came in for a verification and was early. Was helped quickly. Was able to also quickly get passport photos done. Physical and digital copy.”
“I needed to ship an antique coffee table to Chicago on semi-short notice and while I originally considered UPS I decided freight shipping would be more secure. I found Craters and Freighters because they were the most local to me and thank goodness. The entire process was quick and completely problem free. I worked with Will to set up a pick up time. The men showed up promptly and packed up the coffee table securely and took it away.Once I got to Chicago, I got a call to set up the delivery appointment. I paid extra for “white glove service” where the men placed the table where I wanted and they unpacked it and took away all the packing material. The entire process took just under a week.Will and all the men were professional and great to work with. Honestly, I paid a premium for the whole experience but if you want something done right, you have to pay for it. No problem spending the money for excellent service. So, if you got to ship valuable or priceless stuff securely and quickly, Will and the crew at Craters and Freighters are perfect for the job.”
12AM - 11:55PM
1720 S Bascom Ave, Campbell
Shipping Centers
“It's not often that I will go out of my way to write a review, much less for a UPS store, but yet the service here in the short time I was here left me such an impression. Run more like a mom & pop shop (in the best way possible), I was seen, advised, and taken care of within the few minutes I arrived. Hai (I hope I'm remembering your name right) went out of his way to ensure my package was taken care of.
While the best UPS store is the one open and closest, I'd urge you to consider this store if you're considering at all the service you want to receive. I consider myself lucky to have this one be both.”
“We needed a notary to sign documents for us and found this location open on a Saturday until 3pm. The man behind the counter helped us and was very thorough and helpful! Would definitely come here again.”
“I had an excellent experience with this UPS store, everyone seem very kind, resourceful and helpful. One of the staff, Rachit, she helped me in multiple instances to address my request, and explain patiently the response to my questions.”
“Just left the UPS store on Meridian by Luckys and didn’t realize my package was a USPS label not UPS and the woman Bee behind the counter still helped me pack it for shipping. She was friendly and smiled The world needs more people like her and stores need more employee ls like her. Thank you Bee, I appreciate your help and kindness”
“I needed fingerprint services and I found this store. The location was very convenient, the service was excellent. Bhaskar was very gentle. Definitely I recommend it.”
“Marshan & Rivien were super helpful. Give them a raise. their customer service is unreal. I was struggling big time & they came through and even waited after hours.”
“Highly recommend this place for passport photos! Don't waste your money like i did this past week going to other places like Walgreens! Lighting on my photo is now perfect! Very professionally taken (i could tell from the way he held his camera and handled the lighting really confidently). No wait time. Great service. Exact same reasonable price as every where else.”
10AM - 2PM
22 W St John St # A, San Jose
Shipping Centers
“(Translated by Google) About 3 years ago I sent my packages to Colombia with this company. To date I have not had any problem. They are responsible compliments and the attention is excellentFor the past 3 years I have been sending my packages to Colombia using their services. I have not had a single issue. They are very reliable and the service is excellent.(Original)Hace aproximadamente 3 años envío mis paquetes a Colombia con esta empresa. A la fecha no he tenido ningún inconveniente. Son cumplidos responsables y la atención es excelenteFor the past 3 years I have been sending my packages to Colombia using their services. I have not had a single issue. They are very reliable and the service is excellent.”
“helpful service. was returning 3-4 Amazon packages. process was quick and painless. thanks to Thao for excellent customer service and offering my little boy stickers.”
“Very good experience here, my mom and I had to ship out an important sentimental portrait and the associate Jen was very compassionate and welcoming. She answered all our questions and made the whole process quick and easy. I really like this location.”
“Whenever I've sent packages to a destination, it always gets there quicker than their estimated time. Yesterday, August 30, I sent a blu-ray to a friend in Dublin through USPS for his birthday at 3:35 pm. My friend received it 10:59 this morning. Outstanding! Their little black shop dog is friendly too.”
“I shipped my foreign passport for renewal yesterday. The staff was really friendly, conversational and professional. Minutes after I shipped my envelope, I realized my shipping address was wrong and hurried back, and they were able to retrieve the unshipped envelope (just before loading it to the truck!) and change the shipping address for me without additional charge. I'm really grateful!”
“Tulisia helped me pack my gifts and figured the best way to send them least expensively. She saved my day and was really very helpful. The manager/owner was there and was also very helpful. Both were cheerful,helpful and very respectful.A+++ for customer service.”
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“This is the best UPS store I have used. Every staff member is welcoming , cheerful, patient as you work through all the various steps to return or mail items.They are very dog friendly, even have a Dog Walk of Fame if every dog that comes to the store, always have dog treats, make time to greet (yes, they know many of our favorite pets by name) the dogs, and offer them treats.We take our dog on his favorite walk ti downtown Saratoga, he always goes ti the UPS Store because he knows that he gets treated royally there. He will wait outside the store for as long as 10 minutes even though the store is closed.The store is part of our community!!”